Title: The bug in BFL's 28nm transfer system, what can I do now? I need some help.. Post by: skyey_lied on August 21, 2013, 09:24:03 AM My order# is 100016816, I attempted to transfer this 8 SCs' order (which costs $10568) to 2 28nm Mining Cards (which costs $9360) , and the Grand Total shows $-1180.00.
When I press the 'BITCOIN' button, it shows 'Error: Error creating bit-pay invoice. Please try again or use another payment option.' I made this transfer on 8/18, and send an E-mail to office@butterflylabs.com immediately. 3 days later, there's still no reply to me,and my order status still shows 'Upgrade Pending'. What can I do now? I need some help.. https://forums.butterflylabs.com/attachments/bfl-forum-miscellaneous/1809d1377076721-bug-bfls-28nm-transfer-system-what-can-i-do-now-i-need-some-help-4.jpg https://forums.butterflylabs.com/attachments/bfl-forum-miscellaneous/1806d1377075886-bug-bfls-28nm-transfer-system-what-can-i-do-now-i-need-some-help-1.jpg https://forums.butterflylabs.com/attachments/bfl-forum-miscellaneous/1807d1377075887-bug-bfls-28nm-transfer-system-what-can-i-do-now-i-need-some-help-2.jpg https://forums.butterflylabs.com/attachments/bfl-forum-miscellaneous/1808d1377076038-bug-bfls-28nm-transfer-system-what-can-i-do-now-i-need-some-help-3.jpg Title: Re: The bug in BFL's 28nm transfer system, what can I do now? I need some help.. Post by: cedivad on August 21, 2013, 09:25:00 AM Ask for a $ refund.
Title: Re: The bug in BFL's 28nm transfer system, what can I do now? I need some help.. Post by: dropt on August 21, 2013, 09:25:58 AM Ask for a $ refund.
Title: Re: The bug in BFL's 28nm transfer system, what can I do now? I need some help.. Post by: Ghostofkobra on August 21, 2013, 09:45:00 AM It sounds quite simple.
It is probably impossible to create a bitpay invoice for a negative amount. So you have 3 options: 1) Add a third monarch card and pay them ~4k USD (what they want) 2) Get a refund. (if possible) 3) Send another email. Title: Re: The bug in BFL's 28nm transfer system, what can I do now? I need some help.. Post by: Unacceptable on August 21, 2013, 10:32:19 AM Uh,you can only tradeup 1 current order (or unit) for 1 Monarch.Not several orders (nor several units) to make up the total or close to it...............
They want money,so do 1 order (1 unit) + BTC for each Monarch you want & you'll be on the hook for,oh I'd say ANOTHER YEAR :D Have fun waiting !!!!!!!!!!!!!!!!! |