Bitcoin Forum

Bitcoin => Electrum => Topic started by: Cashcow76 on January 22, 2018, 09:05:17 PM



Title: Seed and Authenticator lost
Post by: Cashcow76 on January 22, 2018, 09:05:17 PM
Hello,

Previous week was a disaster. I lost my authenticator (phone stolen) and lost my seed (bad backup). My bad, but I hope there is a way to unlock my wallet. My authenticator app was filled with 2fa codes from websites, that unlocked my account even without my secret keys. I hope this is also possibel for Electrum.

Please advise me how I can identify myself to reset/remove 2fa on my wallet.

Thanks,
Tim


Title: Re: Seed and Authenticator lost
Post by: TryNinja on January 22, 2018, 09:21:34 PM
Usually you can't. You will either need the seed to get hold of 2-of-3 keys necessary to spend the coins or the 2FA to make TrustedCoin sign the transaction to you.

But recently a user[1] said that he emailed TrustedCoin and they gave him his 2FA secret QR (very unlikely but idk). I still think that's impossible, but trying that wouldn't hurt you.

[1] https://bitcointalk.org/index.php?topic=2722000.msg28063727#msg28063727


Title: Re: Seed and Authenticator lost
Post by: Abdussamad on January 23, 2018, 02:15:42 PM
Alternatively if your authenticator app was authy you can look into recovering access to your authy account via your associated email address or phone number.


Title: Re: Seed and Authenticator lost
Post by: Cashcow76 on January 23, 2018, 07:54:14 PM
Unfortunately my authenticator was from Microsoft. I have Authy now installed. This won't happen twice :'(

I will email Trustedcoin. It is a chance!