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Yes, I have a very important question!

Explain please why you fled your office a week ago? (as soon as Russian sites wrote about your illegal activities)
St. Petersburg, Ligovsky prospect, 50, building 13, office 28
Why, when someone calls +7 812 646-96-32, Konstantin Brumm refuses to give a new address?


You call yourself a legitimate business. Why do you run away from your office and keep the new address a secret? What are you afraid of? After all, you have everything under the law and Russian police will protect you. So what is the problem?

There is a lot of deception from this exchange. Anyone  who's followed the case regarding the 100 BCH stolen from the user above should check out the Reddit threads.


The site is advertised everywhere as "ANONYMOUS + LIMITLESS" - that is absolutely NOT THE CASE. How you get off advertising the exchange as such, then holding hostage someone's 100 BCH until they comply with AML + KYC?? That makes no sense. BAIT AND SWITCH is what this is known as.


The company is registered in another country, but that's obvious because this business is illegal in Russia. Completely illegal.

So we have a company that is operating illegally in Russia, advertised itself (and continues to do so) as totally anonymous + limitless, yet says they need to comply with AML + KYC????? Pretty odd statement to make when your business is against the law to begin with... Obviously they aren't complying with the law to begin with, so they have no ground to stand on. The company HAD to be registered outside if Russia, as this is illegal.  


Give the guy his money back for crying out loud. I don't see how all the negative press is going to be worth it? Do a google search for your service - the top results are regarding you scamming.  

OR if you really wanna convince anyone of your truthfulness, contact the actual police in your country to start a..... Oh yeah that's right, you can't because your business is illegal.



You wanna do this to your customers, fine... But don't ADVERTISE your service as "anonymous + limitless" when it CLEARLY ISN'T. The entire reason for this whole event was the fact that he exchanged a large # of BCH - hardly limitless. And hardly anonymous when your funds are held hostage and you're being forced to send photos of your passport (identy theft, hello??), etc.


The service advertised is nothing but deception. Update your advertisements to reflect this. If you can't be honest with your customers, how can you expect the same??


EDIT: This is my first post. I have followed these forums for years but this fiasco really made me upset.  I have never used ChangeNOW, so can't give any first hand experience. But after reading various reviews and complaints of the  service, I'm not sure I would feel comfortable doing so. At least with the other services, you may pay a higher fee - but you'll always get your funds! Obviously can't say the same thing here.

But where did you find the word "Anonymous"? I can't find it on the site.

Edit: Figured out. They used to be "anonymous exchanger" but now they don't even use this word on their website.


P.S. "This is my first post. I have followed these forums for years but this fiasco really made me upset." - LOL =))) one more shill of ni23457 here

Hello everyone!
We're here to deliver more explanations, just so that we're clear.

Our service is not anonymous. It used to be, yes, but when we integrated fiat-to-crypto purchases (provided by our partners), our approach changed and we implemented AML/KYC. Our website, Terms of Use, Privacy Policy, and FAQ had been updated around that time. We clearly state that we might perform an identity check if the transaction in question is considered suspicious by our risk management system.
Still, most transastions aren't viable for KYC.

The same question to you, ni23457 : "Mr. Scammer, why do you send fake documents to KYC? What are you afraid of? After all, you have everything under the law and Russian police will protect you. So what is the problem?"

Cowardly scammer, you forgot how to read?

Why you fled your office a week ago? (as soon as Russian sites wrote about your illegal activities)
St. Petersburg, Ligovsky prospect, 50, building 13, office 28
Why, when someone calls +7 812 646-96-32, Konstantin Brumm refuses to give a new address?


You call yourself a legitimate business. Why do you run away from your office and keep the new address a secret? What are you afraid of? After all, you have everything under the law and Russian police will protect you. So what is the problem?




FOR THE IDIOT:
https://s8.postimg.cc/l7tbp8joh/Screenshot_from_2018-08-10_23-31-02.png (https://postimg.cc/image/l7tbp8joh/) https://s8.postimg.cc/baiaw7u35/Screenshot_from_2018-08-10_23-31-37.png (https://postimg.cc/image/baiaw7u35/) https://s8.postimg.cc/d2b9r4svl/Screenshot_from_2018-08-10_23-32-00.png (https://postimg.cc/image/d2b9r4svl/) https://s8.postimg.cc/w7ej0x2ep/Screenshot_from_2018-08-10_23-32-40.png (https://postimg.cc/image/w7ej0x2ep/) https://s8.postimg.cc/xmg3pnqn5/Screenshot_from_2018-08-10_23-33-10.png (https://postimg.cc/image/xmg3pnqn5/)
(I see that he wrote something, but I do not see what, since he's on the ignore list. I'm sorry I just can not waste time reading the messages of a mentally ill person)

Good tactics. "You are ignored, I will not answer".

Anyway ni23457 was caught on document forging. He is scammer.

I have used the service several times and so far it has worked 100% each time, so I can only recommend it.

What I didn't know, however, is that it can also happen that an identity check takes place.

So far I always uses a VPN and that was obviously no problem.

But now I would like to use the service via TOR, is that a problem and will the system classify it as "suspicious" faster?
PS: I would only change small sums, maximum $500-600 (or at the moment that would be about 0.05 BTC), if that plays a role in the risk assessment. And I would only ever trade crypto currency, no FIAT.

They made the mistake of sending my xmr (over $110K) to an address that doesn't belong to me. They admitted the mistake, but are in no hurry to compensate my losses. They ignore my requests for an ETA and come up with barriers to not part with my money. I have opened an scam accusation against them here https://bitcointalk.org/index.php?topic=5359412.msg57911052#msg57911052