Bitcoin Forum

Thousands of people have already lost millions of dollars because of fraud, and it lasts more than 3 months!

The global scandal with thousands of accounts that could not be verified at the exchange is only a small part of the problems that await all users of Bittrex.
In autumn of 2017, the exchange froze the accounts of all users from the Crimea, Iran, North Korea, Syria, Cuba. Without warning, without explaining the reason and without the possibility of withdrawing their funds! Millions of dollars in thousands of disabled accounts remain blocked until now. All cryptocurrency mass-media informs about problems with verification but none of them writes about THOUSANDS of disabled accounts all over the world. And please pay attention, that Bittrex blocked not only accounts of clients but also they blocked their access to Support Team, and all people were left without any assistance or consulting! Isn’t it a proof of their hidden reasons and fraud? They had nothing to say to clients and they just prefered to reply on numerous messages with the help of automatical programmed-bot.
https://b.radikal.ru/b35/1801/bc/b0820691800f.jpg

Of course, this caused a wave of indignation and incomprehension among users who were looking for explanations in the support service, but all appeals were ignored for more than 3 months !!! Gathering all the information about this terrible violation, users agreed that the exchange blocked all people who indicated in the basic registration the cities from regions listed above.

This step is a political manipulation to create fraudulent activities with accounts! Recently, after a wave of mass complaints to various departments (including mass-media and BBB), the support service finally reacted to the blockage, confirming all suspicions - as they informed, the problem allegedly concerns the US sanction territories.
http://i67.tinypic.com/2vnm8eo.jpg

However, please note that this explanation is completely not logical, because if the problem is in sanctions, then the exchange did not have to give permission to register users from Crimea, Iran, North Korea, Syria and Cuba at all! Many users underwent enhanced verification and sent documents to the support where their place of residence is shown, and the documents were accepted without any problems!

The US has sanctions for a huge number of territories except the regions listed above, but users of other countries use the services of the exchange without problems and restrictions!
https://www.treasury.gov/resource-center/sanctions/Programs/Pages/Programs.aspx

Before registration many users asked support, whether it is possible to create an account to people from the sanctions countries, and the answer was YES. There is evidence and a letter from the man chief of  support team!
http://i64.tinypic.com/2ln7fib.jpg

If the exchange refers to sanctions as the reason for the blockage, then it is necessary to provide official documents and evidence, but users did not see any arguments.

It is worth emphasizing that the law about sanctions applies only to economic transactions with the residents of certain countries. The US does not recognize the cryptocurrency as money, accordingly, the law about sanctions mentioned by the support of Bittrex, can not be an argument!

This proves that the law is mentioned only to cover the true reason for the blockage - fraud with funds of Bittrex clients.

Even if we assume that the reason is still in sanctions, the exchange was obliged to inform users and give them the opportunity to withdraw funds from accounts !!! As other exchanges have done!!

It's worth mentioning that in the similar situation other exchanges, such as Poloniex, gave clients an opportunity to withdraw funds, thus they showed their honesty and responsibility.

http://i66.tinypic.com/10ngh81.jpg
http://i68.tinypic.com/mjyfye.jpg

The political situation does not give them the right to keep other people's money and manipulate them for getting profit!

One more essential proof of the fraud is the fact that Bittrex also blocked accounts of some users with deposits more than 100,000$ from countries which are not included in the sanction territories list. It is an essential evidence that the real reason of disabling the accounts are NOT sanctions of the USA, but financial manipulations with funds! Small amount of these accounts were enabled only in January, 2018, when exchange rates of cryptocurrency decreased, and it was profitable to do it.

All facts above show  the conclusion - the exchange is engaged in financial fraud and misleads the world community! The use of its services is stupid and dangerous for everyone, since the exchange and its management can at any time do whatever they want with the users' funds  without explanations and reasons!
Now the users from the Crimea, Iran, North Korea, Syria, Cuba do not intend to leave this crime without punishment. Facts about the fraud of the exchange will be shown to world community and distributed in the web.

If Bittrex and its  management do not react and enable accounts, more radical measures will be taken, including appeals to law enforcement agencies.

Blocked users apply for assistance to all external sources. We must stop the fraud!

Non complete list of tickets about disabled accounts you can see here https://bitcointalk.org/index.php?topic=2465829

P.S. And one more essential proof against their "theory" about sactions: many users, registered as Crimean residents, don't live there any more, and they informed the Support Team about it, giving all necessary proofs and documents, but their accounts are still blocked more than 1 month!  It means Bittrex doesn't support sanctions, but its own financial interests in making fraud!

P.P.S. Let me show you how Bittrex loves all "under review" accounts and questions about it in their Slack channel:

http://i67.tinypic.com/2qs5ctj.png

http://i64.tinypic.com/2aigd4m.png

http://i66.tinypic.com/htw65c.png

I confirm all these words. My account disabled from 20 October. 3 Month passed. This is ridiculous!

This is completely true!
They blocked my account and many of my friends account without any reason and notice.
Each time they said by a robot : "your account is under review" and then they closed my tickets.
Now after 100 days they said suddenly after we talked with BBB, your accounts has been blocked for sanctions but before I using bittrex I asked them and they said you're OK. Now they stole my money about 0.9 BTC and I know people that they did same with 1 BTC and more ...
They are thief!

Non complete list of tickets about disabled accounts you can see here https://bitcointalk.org/index.php?topic=2465829

I also join the problem. The company has appropriated its money illegally. The company is similar to Scam
I got an account on the Bittrex exchange. I transferred my money there to be able to trade. But my account came under checking data 3 months ago (02.11.2017 ticket 387299 on support.bittrex.com ). I sent all the necessary documents for verification, but Bittrex does not respond. I waited a month and again opened the request, but again there is no answer. I can not trade and squander with my money. My open tickets (support.bittrex.com) are 22.11.2017 - 494631 and 15.01.2018 - 1033054

I received a kind answerhttps://c.radikal.ru/c05/1801/54/ef68aa12ba17.png that indicates that the company does not want to return funds and go to solve the problem. I received only one answer to my request and technical support is silent

Let me show you how Bittrex loves all "under review" accounts and questions about it in their Slack channel

http://i67.tinypic.com/2qs5ctj.png

http://i64.tinypic.com/2aigd4m.png

http://i66.tinypic.com/htw65c.png

I join the problem! The account has been blocked for more than three months. Support sends a response (account is pending) I recently received a letter stating that my account was penalized! What the heck?
They took my money to work on the stock exchange, confirmed the extended verification.
There is evidence that Joseph Laviola personally confirmed that my account is verified (screen attached)

 http://i100.fastpic.ru/big/2018/0124/24/318daacf59674326817bd8914abe1d24.jpg (http://fastpic.ru/)

Now they talk about sanctions? Where did the support go? this is theft! Poloniex warned in advance and let out all personal funds, I transferred them to bittrex, which I regret very much.

bittrex Return Money!!!

id 457014

I support this very urgent problem!!!

it's the TRUTH from the first word to the last one! I am waiting for almost 4 months but the account is blocked! I have given all proofs I am not a resident of the Crimea any more, but Bittrex hasn
t enable my account yet!

WHat is it if not fraud?? They will be punished for these tricks!

Have the same problem. My account disabled since 20 October. Absolutely do not want to make contact even with total proof of residence outside the territories of the sanctions.

This is ridicules
My Account is basic and they won't accept my Egyptian passport and they tell me that am under one of the federal law country who is banned ,, how it could be while am not enhanced even my issue started from 4 months ,
https://imgur.com/yYjCDyy
Request #1033189

Ready to confirm all of the above, Bitrex simply stole our money and enriches its pockets. And despite the fact that my account is blocked due to sanctions for more than 90 days, they continue to take money to my blocked wallets from the mining. My Request #1060214

Totally true! Bring our money back, my acc blocked (and enchanced) since october with any explanation. And bot answer under review!
Let us get our money back!

I confirm everything that said the truth Bittrex - scammers! For the second month I'm waiting for account activation! With documents all okay! They do not answer! They say wait your question is solved and in fact they have stolen my money (((((
If you justify your cheating by sanctions - return your customers their money !!!!

Yes, it's true. Four months I do not have access to my means. Technical support ignores all my requests.

I fully confirm this situation. My account was also blocked!

My Bittrex account is disabled with no prior notice and my coins are blocked. They don't answer my ticket. It's about 3 months! My account is verified (enhanced verification), but they disabled my account because I'm from Iran.

If I'm from banned location, why they allowed me to register and trade? Why they generated a deposit address for me and allowed my to deposit?

Bittrex stole my 3000$ and appropriated it without warning.
The support service completely ignores my requests for more than 100 days.
The community must stop such bold robbery and punish thieves.

BITTREX, RETURN MY 3000$ !!!

This is completely true!
They blocked my account without any reason and notice.
They want all of our identity information while a phone number is not even included on their site. All of us registered with just an e-mail on Bittrex and we were able to trade, but now that the bitcoin price has gone up they want to use it. and Make a lot of money by keeping users' money and trade with it The US sanctions on Iran or Cuba or.. have been imposed more than 30 years ago, They are thieves and want to abuse From US sanctions

My account was blocked and I waited for a response of 3 months. As soon as I wrote a complaint to the BBB, they answered me with Bittrex. My account was blocked by political sanctions. But when they took my money and allowed me to carry out transactions, they did not care. As soon as I wanted to withdraw my coins, my account was disabled. My coins were simply stolen.

Many exchangers are demanding now ID verification, but they notified their users and gave the opportunity to withdraw their funds for a certain  deadline as seen on Poloniex. I fear, there will be no other way as to make a criminal complaint against them.
Or try to post on social channels first to get a large auditorium.

Bittrex closed the withdrawal for almost a month, technical support not answer until bbb complaint was written, Bitrex shit!

Bittrex will be a thing of the past once big decentralized exchanges will take over.

Not to mention that apps like Robinhood will soon offer FREE crypto trading. Lots of good competition coming out.

Began to send requests to all instances that can help in this. Who wants to collect their money write here

United States Equal Opportunity Employment Commission
Tel: (800) 669-4000
Tel: (800) 669-6820 (TTY)
Email: info@eeoc.gov
Web: www.eeoc.gov

Alaska State Human Rights Commission
Tel: (907) 274-4692 (Anchorage area)
Tel: (907) 276-3177 (Anchorage Area TTY/TDD)
Tel: (800) 478-4692 (Toll-Free Complaint Hot Line in-state only)
Tel: (800) 478-3177 (TTY/TDD Toll-Free Complaint Hot Line in-state only)
Web: http://humanrights.alaska.gov

Idaho Commission on Civil Rights
Tel:(208) 334-2873
Toll Free: (888) 249-7025
Email: mailto:inquiry@ihrc.idaho.gov
Web: https://humanrights.idaho.gov

Montana Human Rights Bureau
Tel: (800) 542-0807
Web: http://erd.dli.mt.gov/human-rights

Oregon Civil Rights Division
Tel: (971) 673-0764
Email: crdemail@boli.state.or.us
Web: www.oregon.gov/boli/CRD


Washington State Human Rights Commission
Tel: (800) 233-3247
Web: www.hum.wa.gov/complaintProcess
 

United States Commission on Civil Rights
Tel: (800) 552-6843
Tel: (202) 376-8513
Tel: (800) 877-8339 (TTY)
Email: referrals@usccr.gov
Web: www.usccr.gov

Alaska State Human Rights Commission
Tel: (907) 274-4692 (Anchorage area)
Tel: (907) 276-3177 (Anchorage Area TTY/TDD)
Tel: (800) 478-4692 (Toll-Free Complaint Hot Line in-state only)
Tel: (800) 478-3177 (TTY/TDD Toll-Free Complaint Hot Line in-state only)
Web: http://humanrights.alaska.gov

Idaho Commission on Civil Rights
Tel:(208) 334-2873
Toll Free: (888) 249-7025
Email: inquiry@ihrc.idaho.gov
Web: https://humanrights.idaho.gov

Montana Civil Rights Unit
Tel: (406) 444-2884
Web: http://erd.dli.mt.gov/human-rights

Oregon Civil Rights Division
Tel: (971) 673-0764
Email: crdemail@boli.state.or.us
Web: www.oregon.gov/boli/CRD


Washington State Human Rights Commission
Tel: (800) 233-3247
Web: www.hum.wa.gov/complaintProcess

Just not sure what happening with this exchange if the above data is considered to be true. it was one of the very reputed exchange and every one wanted to have the account in this exchange.  But now with this type of reviews it will keep the users alert and away form such exchanges till the time they resolve their issues completely and gets operational fully like before.

sadly bittrex omited to notify its users until after the said accounts were allready disabled and the notice i seen was hidden in an edited post from 2016. 

I just lost some BTC on Bittrex in a slightly different way than most of the posters here. However, it still feels like Bittrex has stolen the funds.

I have a Bittrex account that is several years old, that I used in the past but has sat idle for a long time. I wanted to buy an altcoin that was available there, and without checking further (my fault) I deposited some BTC, bought the alt and went to withdraw it. That's when they told me I could not withdraw anything, nothing at all, until jumping through their new verification hoops. I filled in the forms for basic verification but they said my info was not on their public database (whatever that means) and I'd have to do the advanced verification. So - cornered - I tried the advanced verification which uses Jumio. I tried documents that Jumio had accepted in the past for other sites, but this time they were not accepted. Stalemate. Bittrex has my crypto, and my ID. I have nothing in exchange. Lesson learned.

Oh, I'm in Canada, so presumably not on one of Uncle Sam's lists of Bad Nations. Somehow this seems like a good time to cite this link. It's about centralized exchanges in general, rather than just Bittrex, but I think it's relevant. Hope you agree: https://news.bitcoin.com/coinbase-triple-verifies-id-webcom-bail-centralized-exchanges/

Bittrex is scam!
They stolen already millions dollars for people of the world and hide behind the sanctions!
This is the great Scam of the 21st century!
I think and sure that they fire in hell in 2018!

It's 25% your fault, and 75% Bittrex. Bittrex acts in a very shady manner by giving people the ability to deposit, while they won't allow people to withdraw anything. This is so wrong, that it literally makes me hate them so much. It's nothing more than an attempt to make people deposit funds in the hope they will not be able to pass the verification levels you're supposed to go through. Those who eventually give up on their verification and take their loss, will translate into money in the pocket of Bittrex, the bastards. If you don't allow people to withdraw, then why allowing them to deposit? I have a legacy account there as well, and I am still able to deposit (obviously won't ever do), but won't be able to withdraw anything. I hope you don't give up on your funds if it concerns a considerable amount of crypto assets. If it's a relatively smaller amount, at least ask Bittrex to delete all your information including your account - at this point you don't have anything to lose anymore.

My account although enhanced has been disabled for over 3 months, at first I thought it's a simple miss verification process and as I didn't have much time being an International student from Sudan studying in India I didn't give it much attention after opening my ticket. A month or so passed and I returned to my residing country Saudi Arabia and noticed my ticket is still opened and my account still disabled, I tried reaching them through email, twitter telling them that I would provide any document required in order to speed up resolving this issue as I still have my receipts of my bank transfers by which I bought the BTC through local bitcoins while studying in India, I was still ignored although leaving them dozens of emails, tweets and messages. Thankfully I found a guy on twitter who was part of their slack group, it is "A group/work space where people would interact with admins" this group was once open to those who had their account approved and enhanced verified but after disabling thousands of accounts they closed it and the only way you could get in is by knowing someone from the inside to ask one of the admins to send you an invitation, long story short this guy had a good rep with them and knew one of the admins and god bless him he asked him and he agreed to send me an invitation I got it and got in and asked them politely to look up my ticket which at that time had been opened for roughly 2 months, afterwards one of the admins replied to me saying that he escalated my ticket I thanked him daydreaming that this nightmare is on the verge of ending, came back to check after 3-4 days saw that my account is still disabled and the same messege I've received on bittrex slack is on my ticket, tried to log in to bittrex slack and found out I have been kicked out for no freaking reason I almost lost hope at this point, fastforward a week or so I received an email stating that in order verify my account to enhanched I need to upload a fresh selfy holding my passport, went to check in on my bittrex account only to find out that my enhacnhed acc has been downgraded to basic so I did what they asked uploaded a fresh selfie holding my freaking passport along whith a signed letter stating the date and it went through, a week later my account is back enhacnhed but still freaking disabled not to mention that I've included my recipts my btc address of local bitcoins where I purchased my btc everything but still freaking disabled and no one wants to reply not even for stating the reason literally the worst customer serivce period the worst exchange of the century just freaking why...

Bittrex is a scam! Be aware! They disabled my enhanced account, so I can’t withdraw my money for over 3 months :'( Have received no communication from Bittrex support team (request # 394766)

Be prepared for the fact that Bitrex will simply rob you.
In the USA, it is so accepted that you work with someone that you give him money. And he tells you that he does not want to work with me, but he will not return money to me?

Thanks for the encouragement, 1Referee.

I decided to keep going with the verification process and made slow but steady progress until eventually I had to submit a support ticket. To my surprise it was answered quickly and professionally and my problems are resolved. I'm sorry for people still caught up in messy stuff, but perhaps you can take some comfort in what happened with mine. Follow 1Referee's advice - "don't give up" - and perhaps it will work out for you also. In their correspondence, Bittrex said that they were overwhelmed with the number of new users, and were greatly increasing their support staff.

Of course, I wish that Bittrex had not accepted my deposit without warning me that I could not then withdraw anything without verifying the (legacy) account. I hope they fix that "gotcha" for everyone quickly.

I'm freaking ... scoundrels.