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Title: no login anylonger at huobi ! Post by: nrst on January 23, 2018, 10:11:16 PM Hello everybody,
Until the 31th December 2017 I could login to Huobi. Since 2018, it is no longer possible to login. Each time I try the screen writes "Illegal parameter". I wrote several times to the support and I never received any answer. Please, what would you advise me to do? Cheers Title: Re: no login anylonger at huobi ! Post by: LeGaulois on January 23, 2018, 10:35:07 PM I don't know the reason but It looks like they switched from huobi.com to huobi.pro ??
Because I found this on Twitter, See: https://twitter.com/huobicom/ https://twitter.com/huobicom/status/926016140907819009 https://twitter.com/Huobi_Pro Have you tried on the .pro website to see if your login details work there? Otherwise, try to contact someone in their Telegram channel https://t.me/huobiproofficial Title: Re: no login anylonger at huobi ! Post by: gentlemand on January 24, 2018, 01:02:35 AM Try a different browser? I don't know if your issue is down to the wrong website, but Huobi.pro is a real pain up the arse to get into in general. There was some slider thing that took four different browsers to work before I could sign up with it.
Title: Re: no login anylonger at huobi ! Post by: nrst on February 02, 2018, 05:23:55 PM Hi everybody,
Thank you very much LeGaulois who gave me the good Telegram tipp! I chatted with the responsible woman of Huobi through Telegram in the Telegram channel of Huobi. It was not that easy to catch her attention. I chatted long with her. She proposed me again and gain to change my browser and to use different websites of Huobi (huobi.com, huobi.pro, huobi blablabla). And she asked me again and again the same questions. At the end she advised me to write to support@huobi.pro. I sent to the support an email where I explained clearly my problem with a photo and a screenfilm of the impossible login. The next day, the responsible woman oh Huobi wrote me through Telegram that it should now be OK. Indeed, I could endly login :-) (-: Title: Re: no login anylonger at huobi ! Post by: LeGaulois on February 03, 2018, 02:38:30 PM Hi everybody, Good to hear. You're welcome :)Thank you very much LeGaulois who gave me the good Telegram tipp! I chatted with the responsible woman of Huobi through Telegram in the Telegram channel of Huobi. It was not that easy to catch her attention. I chatted long with her. She proposed me again and gain to change my browser and to use different websites of Huobi (huobi.com, huobi.pro, huobi blablabla). And she asked me again and again the same questions. At the end she advised me to write to support@huobi.pro. I sent to the support an email where I explained clearly my problem with a photo and a screenfilm of the impossible login. The next day, the responsible woman oh Huobi wrote me through Telegram that it should now be OK. Indeed, I could endly login :-) (-: |