Bitcoin Forum

Requested a withdrawal on January 8th. As of today, 17 days later it is still listed as processing. Reported the transaction after 2 hours like Liqui.io says to do. No response. After 8 hours I opened a ticket. No reply. 17 days and not a word from Liqui support.

If you look at their twitter, there are hundreds of tweets to them with the same issue and Liqui has not replied to anyone. Last tweet was January 4th.

I don't know if this is an exit scam, or just incompetence, but I am starting to assume that Liqui has stolen my .5 btc worth of tokens at this point.

Edit: As of February 2nd, I have finally received this transfer. ~25 days after it was requested. Zero response from Liqui support other than sending a generic auto reply after about 2 weeks. They then just continued to close my tickets without actually resolving or responding to them. They also banned me from the "troll box" for asking when my withdrawal would be processed. I saw them ban a number of others for the same reason as well.

Can you provide some screenshots? That's the first step to any scam accusation, to verify that this has indeed happened.

It's not a particularly new issue. Support hasn't really been answering anyone on liqui since late last year. I remember there was a time late last year that the entire exchanges forum was filled up to the top with liqui complaints.

I've used liqui before for their investments, but have long pulled out all of them since they started being problematic on the support side. I wonder if they are exit scamming right now since they haven't really fixed anything for the past 4 months. But it's too early to tell. Hope you get your money back man.

it's been happened for the past few months or even year,
so it's not surprising to see it happen again.

For your references;

also they're not active for a few months;
https://bitcointalk.org/index.php?action=profile;u=842080 (September 2017).
exit scam ? i do not know,but they're doing it very often.
not sure it's exit scam or not.


P.S.
Many exchanges did the same thing like Liqui did,it won't be the first one and it won't be the last one either
Learn from your mistake and diversify your portfolio.

Screenshot attached. Balance information removed for privacy https://imgur.com/a/R6Vqd

22 days now. Still no solution. Support just closes my tickets without actually doing anything. They have also now banned me from the troll box for telling people about this.

Sorry to necro this (in the age of google can it be helped?) but I think we all need to start a central place where we can all log our withdrawals stuck in "Processing". Mine has been stuck in this status for one month now. Is there a central place we can all group to keep a log of outstanding processing status?