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Title: Electrum won't run after installation (2 errors) Post by: crashforcash on February 01, 2018, 07:47:33 PM Hi :)
My OS: Windows 7 Home Premium Service Pack1 I downloaded electrum-3.0.5-setup for Windows from electrum.org, installed it ok but I can't run it at all. I'm getting two errors. first: electreum-3.0.5.exe System Error "The program can't start because api-ms-win-crt-runtime-|1-1-0,dll is missing from your computer. Try reinstalling the program to fix this problem. second: Fatal Error! "Error loading Python DLL 'C:\Program Files (x86)\Electrum\python35.dll' LoadLibrary: The specified module could not be found." Please help :) Title: Re: Electrum won't run after installation (2 errors) Post by: TryNinja on February 01, 2018, 07:58:58 PM 1. Download and install these files:
https://support.microsoft.com/help/2999226/update-for-universal-c-runtime-in-windows https://www.microsoft.com/en-US/download/details.aspx?id=48145 2. If they don't fix it, do this: I solved! These are the steps if anyone else experience similar problems: 1. I changed the permissions of my temp folder. Here is the step-by-step guide: https://superuser.com/questions/668820/google-drive-error-python27-dll (https://superuser.com/questions/668820/google-drive-error-python27-dll) 2. I copied python35.dll and python3.dll in system32 and sysWOW64 folder. I gotta thank this user: https://productforums.google.com/forum/#!topic/drive/qcHYkqeikLE (https://productforums.google.com/forum/#!topic/drive/qcHYkqeikLE) 3. I installed the latest windows updates and rebooted. 4. Once reboteed, finally I can run both ELectrum and ElectonCash. Thank you @tryninja for your help anyway! |