Title: Poloniex XRP deposit problem 1 day Post by: tufanpoyraz on February 14, 2018, 06:38:22 PM My transaction is completed but it is not shown in my account, since 24 hours
Please help me https://xrpcharts.ripple.com/#/transactions/8C960E09985AA18A29931318CC6A387A71483B0D43027475321B95586412062E (https://xrpcharts.ripple.com/#/transactions/8C960E09985AA18A29931318CC6A387A71483B0D43027475321B95586412062E) Ticket No #758460 Nobody answer me before xrp deposit take 5 minutes What can I do? Title: Re: Poloniex XRP deposit problem 1 day Post by: harizen on February 14, 2018, 08:45:03 PM My transaction is completed but it is not shown in my account, since 24 hours Please help me https://xrpcharts.ripple.com/#/transactions/8C960E09985AA18A29931318CC6A387A71483B0D43027475321B95586412062E (https://xrpcharts.ripple.com/#/transactions/8C960E09985AA18A29931318CC6A387A71483B0D43027475321B95586412062E) Ticket No #758460 Nobody answer me before xrp deposit take 5 minutes What can I do? In my case, ETH deposit of mine recently reflected in about 18-20 hours and that is already an alarming issue to me. While Im waiting, I send a support ticket and now replied to that ticket that my case was already resolved (they didn't respond). What to do on your case? -Send support ticket even as many others will told you that they slow in terms of response -Wait Wait Wait and wait They are the only who can answer your query so I hope you can have your deposit asap. Title: Re: Poloniex XRP deposit problem 1 day Post by: pugman on February 14, 2018, 09:28:46 PM Firstly why did you use poloniex? Is that the only exchange left? There are so many like shapeshift, changelly, hitbtc and much more. Even if your deposit has some issues these exchanges would rather respond faster than poloniex. Poloniex is known for being the worst exchange when it comes to support and answering tickets. Just like @harizen said, wait and wait for them to answer your support query. Contact them here :- https://poloniex.freshdesk.com/support/home
Title: Re: Poloniex XRP deposit problem 1 day Post by: magneto on February 15, 2018, 07:01:07 AM My transaction is completed but it is not shown in my account, since 24 hours Please help me https://xrpcharts.ripple.com/#/transactions/8C960E09985AA18A29931318CC6A387A71483B0D43027475321B95586412062E (https://xrpcharts.ripple.com/#/transactions/8C960E09985AA18A29931318CC6A387A71483B0D43027475321B95586412062E) Ticket No #758460 Nobody answer me before xrp deposit take 5 minutes What can I do? Transaction is completed, and even though there is no memo, poloniex doesn't seem to require one. And also your transaction is well above the 20 ripple that is required to keep an address active at the start, so I don't see any reason for poloniex to be delaying your deposit apart from them being shitty with customer service. It's quite a common issue and it's these issues that are deterring people from using poloniex. Wait for a response from them, for me it was quite fast but it could be slower for you. |