Bitcoin Forum

Economy => Exchanges => Topic started by: big_daddy on February 15, 2018, 12:48:53 PM



Title: Poloniex SC (SiaCoin) - deposit issue & ticket unaswered
Post by: big_daddy on February 15, 2018, 12:48:53 PM
I have a ticket on Poloniex created 20 days ago, still unanswered...

waiting for this transaction to be visible in my account ->>>

Transaction ID: b5bb85567ddc3b70f8bab57d19182d5264052db8979bd15f41e3ea09feef9519
Output ID: dab62dcf2046413c3f14f9e14865cb56b7bf161692ccb0ddc51e12aa76c3cfca
Amount: 525.30 SC
Receiver: 69632ac61f45f7729aae19631a3bca3a27746ad69c621afbcce48cfff9508665359a8db5b1e5

What am I supposed to do except waiting....  ???


Title: Re: Poloniex SC (SiaCoin) - deposit issue & ticket unaswered
Post by: Slow death on February 15, 2018, 09:22:55 PM
I do not know if this is related to your problem, but see:

" The SiaCoin team has confirmed there is a bug in the wallet and that they are working on a patch. Deposits and withdrawals will remain disabled until this patch is implemented and tested. "

Source: https://poloniex.com/exchange#btc_sc

in the siacoin thread there are some people who have complained about poloniex

I have a ticket on Poloniex created 20 days ago, still unanswered...

they takes a long time to respond to support tickets


Title: Re: Poloniex SC (SiaCoin) - deposit issue & ticket unaswered
Post by: big_daddy on February 16, 2018, 08:59:10 AM
I do not know if this is related to your problem, but see:

" The SiaCoin team has confirmed there is a bug in the wallet and that they are working on a patch. Deposits and withdrawals will remain disabled until this patch is implemented and tested. "

Source: https://poloniex.com/exchange#btc_sc

in the siacoin thread there are some people who have complained about poloniex

I have a ticket on Poloniex created 20 days ago, still unanswered...

they takes a long time to respond to support tickets


tnx.

I think that I will not use Polo anymore, only because they are not answering at my tickets


Title: Re: Poloniex SC (SiaCoin) - deposit issue & ticket unaswered
Post by: tora on February 17, 2018, 08:29:03 AM
Poloniex do answer tickets but they take quite a while. I waited from November to January but they did reply and solve the problem.


Title: Re: Poloniex SC (SiaCoin) - deposit issue & ticket unaswered
Post by: big_daddy on February 17, 2018, 03:32:48 PM
Poloniex do answer tickets but they take quite a while. I waited from November to January but they did reply and solve the problem.

so, they do not have a good support, I will move all my s*** coins from polo ASAP