Bitcoin Forum

Economy => Service Discussion => Topic started by: ccgllc on February 19, 2018, 03:45:51 AM



Title: Antminer T9+ died under warranty, how to get it repaired?
Post by: ccgllc on February 19, 2018, 03:45:51 AM
Hi - Had a T9 that is less than a month old crap out:  http://puu.sh/zqQiU/3f2bc88069.png

Went to the Bitmain site and appear to be in a catch 22:

1)  They want tracking information in order to create a repair ticket
2)  They want copies of the repair ticket in the package

I'm within the USA and planned on using USPS to deliver to their new California repair center.

Do I have to instead use UPS/Fed-Ex or some other carrier that allows me to go online and create a shipping/tracking number and then wait for some type of Bitmain approval?