Bitcoin Forum

Bitcoin => Bitcoin Technical Support => Topic started by: FlipPro on September 20, 2013, 02:38:37 PM



Title: Lost Identifier for BlockChain.info Wallet - need help ASAP
Post by: FlipPro on September 20, 2013, 02:38:37 PM
Hello,

I normally don't make support related posts on Bitcoin talk, but after sending blockchain over 12 emails and not getting a response from them I thought it was time to come to the community.

Blockchain, I know it's possible for you guys to find the identifier as I know what address I am trying to access, when it was created, and could furnish all possible passwords.

Please help...


Title: Re: Lost Identifier for BlockChain.info Wallet - need help ASAP
Post by: FlipPro on September 21, 2013, 10:57:33 PM
Any block chain reps?

Guess Reddits next.


Title: Re: Lost Identifier for BlockChain.info Wallet - need help ASAP
Post by: deepceleron on September 21, 2013, 11:10:13 PM
I also have a list of addresses of which I would like to spend the balance...

Maintaining your own secrets is your business. blockchain.info cannot recover forgotten wallets or lost credentials, that is why you must back up your wallet data. This also solves the problem of people trying to social engineer their way into other's accounts.

https://blockchain.info/wallet/backups

Security
Our security policy is to hold as little data as possible that in the event of a security breach could affect our users. Using our My Wallet service we do not hold or intercept any passwords or personally identifying information; wallet data is only stored in encrypted form.


Title: Re: Lost Identifier for BlockChain.info Wallet - need help ASAP
Post by: cp1 on September 21, 2013, 11:13:29 PM
They will email it to the email you gave when you signed up.  Or check your browser history, it's in the URL.


Title: Re: Lost Identifier for BlockChain.info Wallet - need help ASAP
Post by: digit on September 21, 2013, 11:16:44 PM
hw long ago since you last used it? - did u try your looking thru your browser history?  if you havent cleared it then you might could find it there
https://blockchain.info/wallet/{your unique wallet identifier here}  just filter for the first part "blockchain.info/wallet" and it will show if you visited it in the past.


Title: Re: Lost Identifier for BlockChain.info Wallet - need help ASAP
Post by: FlipPro on September 22, 2013, 11:09:05 AM
hw long ago since you last used it? - did u try your looking thru your browser history?  if you havent cleared it then you might could find it there
https://blockchain.info/wallet/{your unique wallet identifier here}  just filter for the first part "blockchain.info/wallet" and it will show if you visited it in the past.


It was long ago (over 6 months). I had recently gotten sent some BTC to an old address (that I thought I still had an identifier for). I have a rough idea as to when it was created (as I detailed in my ticket with blockchain), and also have my passwords that can be used against their database to unlock the code...

Thanks much help is appreciated from Blockchain.info... would appreciate it if they can respond.

Thanks


Title: Re: Lost Identifier for BlockChain.info Wallet - need help ASAP
Post by: Mandrik on September 27, 2013, 12:46:05 AM
FlipPro, I'd love to help you out! Just open a ticket here, and I can assist you further. I check these multiple times throughout the day:

https://blockchain.zendesk.com/

Thanks! :)


Title: Re: Lost Identifier for BlockChain.info Wallet - need help ASAP
Post by: FlipPro on September 29, 2013, 12:40:34 AM
FlipPro, I'd love to help you out! Just open a ticket here, and I can assist you further. I check these multiple times throughout the day:

https://blockchain.zendesk.com/

Thanks! :)
Please check your PM,

I sent you the ongoing ticket issue thats been ignored for weeks...

Thanks.