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Other => Meta => Topic started by: hessumz on March 06, 2018, 02:52:29 PM



Title: My account has been taken over, who do I talk to?
Post by: hessumz on March 06, 2018, 02:52:29 PM
Hi, I have a very old account I rarely have logged into.  I see that it has been taken over, some new avatar has been inserted, and someone has been commenting under my old name??

I have sent a message to two admins.  Can someone point me in the right direction here?

Thank you,


Title: Re: My account has been taken over, who do I talk to?
Post by: SaltySpitoon on March 06, 2018, 03:09:48 PM
If you post some proof here, some people will mark the account with negative feedback saying its been hacked so it will be harder for the hacked account to do business in your name. In addition, for account recovery, see the quote below for the proper format for submitting an account recovery request.

If you use any sort of Google email service, then the password recovery email will go to your spam folder.

If you want us to recover a hacked/lost account, you need to prove that you own it. Typically, the only acceptable method of proving ownership is by signing a message (including current date and desired new email address) using a Bitcoin address or PGP key associated with the account. A Bitcoin address or PGP key is associated with the account only if the account posted the key/address, sent it in a PM, or if it is still listed in the account's profile.

I very rarely recover accounts if you can't prove ownership as described above. There are alternative ways of proving ownership, but they take too much time. If I point you to this thread, you can't prove ownership properly, and then I ignore your future PMs, this means that I'm not going to recover your account. Create a new one.

Send one PM to Cyrus (https://bitcointalk.org/index.php?action=profile;u=78147). If Cyrus doesn't respond after two weeks, you can try sending a PM to me instead. When sending a PM, use a template like this:

Quote
-----BEGIN BITCOIN SIGNED MESSAGE-----
My account <account> has been hacked/lost. Please reset the email to <email>. The current date is <date>.
-----BEGIN SIGNATURE-----
<insert address here>
<insert signature here>
-----END BITCOIN SIGNED MESSAGE-----

Here is the unedited post where I posted that address: ...
OR
I sent that address to someone in a PM with PM ID#...

All required info must be in one PM.

Do not create your temporary account using the same email address you want for the hacked/lost account. No two accounts can have the same email address.


Title: Re: My account has been taken over, who do I talk to?
Post by: hessumz on March 06, 2018, 09:40:14 PM
If you post some proof here, some people will mark the account with negative feedback saying its been hacked so it will be harder for the hacked account to do business in your name. In addition, for account recovery, see the quote below for the proper format for submitting an account recovery request.

If you use any sort of Google email service, then the password recovery email will go to your spam folder.

If you want us to recover a hacked/lost account, you need to prove that you own it. Typically, the only acceptable method of proving ownership is by signing a message (including current date and desired new email address) using a Bitcoin address or PGP key associated with the account. A Bitcoin address or PGP key is associated with the account only if the account posted the key/address, sent it in a PM, or if it is still listed in the account's profile.

I very rarely recover accounts if you can't prove ownership as described above. There are alternative ways of proving ownership, but they take too much time. If I point you to this thread, you can't prove ownership properly, and then I ignore your future PMs, this means that I'm not going to recover your account. Create a new one.

Send one PM to Cyrus (https://bitcointalk.org/index.php?action=profile;u=78147). If Cyrus doesn't respond after two weeks, you can try sending a PM to me instead. When sending a PM, use a template like this:

Quote
-----BEGIN BITCOIN SIGNED MESSAGE-----
My account <account> has been hacked/lost. Please reset the email to <email>. The current date is <date>.
-----BEGIN SIGNATURE-----
<insert address here>
<insert signature here>
-----END BITCOIN SIGNED MESSAGE-----

Here is the unedited post where I posted that address: ...
OR
I sent that address to someone in a PM with PM ID#...

All required info must be in one PM.

Do not create your temporary account using the same email address you want for the hacked/lost account. No two accounts can have the same email address.


I dont think I have any of that anymore, but my old username is 'DancingNancy.'  In no fashion did I ever give anyone permission to use / takeover my old account.  This 'new user' should be flagged.


Title: Re: My account has been taken over, who do I talk to?
Post by: KWH on March 06, 2018, 10:11:55 PM


I dont think I have any of that anymore, but my old username is 'DancingNancy.'  In no fashion did I ever give anyone permission to use / takeover my old account.  This 'new user' should be flagged.

You have not proven ownership of the account in question. Until you do, nothing will be done.