Bitcoin Forum

Hi everyone,

    Camp BX is a platform where you can buy and sell Bitcoins for US Dollars in real-time.  We are an Atlanta - USA based company, and we are starting this thread with an intent to make our entire team's knowledge-base available to the newbie community.  If you have questions about trading, security, or technology behind Bitcoins or Camp BX then ask us here!


A little about us:
    Camp BX platform was designed from the ground up with stability and security as top priorities, and we became the first Bitcoin website to obtain Payment Card Industry (PCI) certification and the McAfee Secure seal of confidence on June 28th, 2011.

   For new traders we provide a "Quick Buy" or "Quick Sell" option.  Any buy or sell order that you place is matched against a database of other orders, and if a perfect match is found, a Bitcoin-to-USD trade is executed instantly. If there are no matching orders at the price you specified, then your order can remain open for up to 31 days. To maintain fairness in trading, we have taken a purely-platform approach and Camp BX is never a counter-party to any trade.

    We are also the first Bitcoin platform to bring advanced features like Margin Trading and Short-selling, and have several more exciting and innovative features in pipeline.

    There are no fees required to open a Camp BX account, so we encourage you to sign-up and try us out!

Thank you,
     Keyur
     Camp BX FAQ:  https://www.CampBX.com/faq.php (https://www.CampBX.com/faq.php)

Any plans to be able to fund your account with a debit or credit card? (can any exchange do this?)

I'm about to buy some BTC   what is "quick buy" - also, how do withdraw work with you guys?

Thanks!

Grant,
     Credit and Debit card purchases can be canceled for up to 180 days.  In the early days of Bitcoin some scammers bought Bitcoins and then called their card company to cancel the charges/payment.  That is why all exchanges will be very skeptical to accept cards (same with PayPal).

     In order to fund your account, you have to use a non-reversible source.  Dwolla is backed by a credit-union in Iowa, so it has become the source of choice for most.

Hope this helps,
     Keyur

BBit,
     Quick Buy means that you specify a price, and we try to find a matching or BETTER price.  In trading terminology, this is considered a Limit Price order.   I would recommend skimming through this SEC Trading Basics guide: http://www.sec.gov/investor/alerts/trading101basics.pdf (http://www.sec.gov/investor/alerts/trading101basics.pdf)

    On a side note, Camp BX also supports both Market and Limit prices.  As you start trading more, you will find this feature indispensable.

Withdrawal is standard procedure: You send a withdrawal request, and we send the money to your Dwolla account.  We do not charge any fees for withdrawal, but Dwolla charges 25 cents.

Hope this helps,
     Keyur

Just decided to give you a shot and my first comment is that the dwolla transfer only took  few minutes.

You made me do the arithmetic which is a petty negative on a buy order.

I truly do not understand what is so hard of allowing me to put in the amount of USD that I want to spend and tell you at what price and *you* calculate the USD*Price-comission= #btc in order.

Let's see how it goes!

Thank you for trying us out Smalleyster - We are already working on a "Spend X-Amount" type of order that you mentioned.  Stay tuned for an announcement soon!

I like CampBX (see my sig!) but this is not nec. true. VirWox for example offers bother market and limit orders.

Also can a mod move this out of newbies section, especially if this is to become the official CampBX Q&A thread?

LG,
      Thank you for pointing out the VirWox feature: I was not aware of it, so have edited the post to correct it.

The intent of this thread was to keep it more of a general Q&A, so hopefully we can keep the discussion going here in this forum.

Thank you,
     Keyur

Lots of people don't tend to browse the "Newbie" forum, thought you might want in the regular general forum or under the "Currency Exchange" forum

That's understandable, but a company (and I must say you have the most valid-looking exchange) should be able to deal with that. People are using bitcoins to ship things, and even though you can't reverse the payment the person may not ship the items. So in my mind that counts on trust too.

Dwolla doesn't accept debit/credit either.

  I have some questions about your nonexistant margin and short selling trading capabilities.  I am not normally a fan of vaporware, but consider these features important and wish to draw out the details.

  In your FAQ you describe the offering as liquidation of a margined position upon a 25% drop.  Am I correct in assuming that this is a 25% drop in BTC/USD from the opening position?  What notification can I expect to receive upon position liquidation (and what timeliness guarantee) so that I can reestablish my short for an additional 2%?

random_cat

RC,
       Thank you checking us out!  These features were available for testing during our two-week trial period on testnet, so they are certainly not vaporware.  We will enable them on livenet when volume improves above a certain point; at low volume they are hard to implement.

      You will receive email and text message notifications at 15% and 20% drops, and the trade will be liquidated at 25% drop.  Timeliness guarantees are not implied in this, just like your stock broker.  You can read a little more about this in "Margin Calls and how to avoid them" FAQ section.  Hope this helps!

Thank you,
     Keyur

Grant - agreed.  I believe this can be part of the Bitcoin companies growing-up process!  We will certainly look into options to offer more traditional payment modes as we progress.

Thank you,
      Keyur

Sometime ago you introduced your affiliate/referral program.

When will it be possible to see if and how many referrals one has generated.

Use Bitcoin 7 as reference.

Thank you!

Could use change order option

I would prefer my orders not to expire unless I ask them to.

Change order is a great idea - we have added that to our priority list, and will follow up with you when we push it in to production!

You have the option to set expiry dates up to 31 days out.  However beyond that the expire option was intentional, with the reasoning that it will keep the orderbook more relevant to current prices.

Hope this helps,
      Keyur

Hi Elements,
        This change is already in testing - we should be able to push it out in production within couple of days!

Thank you,
      Keyur

I know that you weren't affected by the "Dwolla scam", but will you still continue to use Dwolla after their update to the Terms and Conditions stating that chargebacks can occur?

Nmat,
      We proposed a 3-point solution to make rollbacks risk more manageable going forward, and Dwolla has shown willingness to implement all 3 by end of the week.  We take this as a very positive sign, so we are continuing to accept Dwolla deposits.  It is business as usual at Camp BX :-)

I will share more details after we tie-in over a phone call tomorrow.

Thank you,
      Keyur

What other payment / withdraw features will you consider? Thinking of neteller / moneybookers and MTgox USD transfers.

Another payment / withdraw features would you consider is Serve.com?

And would you make a Android App for CampBX just like MtGox Live?

it would be convenience to me.

QT and SHIFT,
     We are looking in to other payment options actively, that meet following two requirements:

1) Payment company must have a registered office in the USA
2) Must be willing to sign a contract outlining all terms at the outset.

We will keep you posted as we add more payment options.  In the meantime, we have a good working relationship with Dwolla and they have been very responsive to all our questions / requests.

We are going to continue our relationship with Dwolla.

Thank you,
     Keyur

Shift,
     A dedicated Android app is not in the pipeline so far, however you should be able to use the Web UI on any recent smartphone or tablet.  We have tested www.CampBX.com on iPad and iPhone 3GS, and it works very smoothly.  We are also working on enabling instant text-message (SMS) notifications for account activitiy.

Hope this helps,
     Keyur

Serve is located in the US and backed by American Express

AMEX? Run!

Haha David, I heard what Bruce had to say about AmEx Platinum!

However Serve is a different company so we will definitely call them up tomorrow, and see what their options look like.

Thank you for the suggestion Shift!
     - Keyur

You're welcome.

i'll be waiting for the outcome of this.

Serve is quite different than Dwolla since they don't charge fees on sending or receiving.

No fees at all? I find that extremely hard swallow.

And also they give you a Serve reloadable prepaid Card for free.

I strongly suggest you read the entire 20 page contract very carefully. I used to work in the credit card processing industry and Amex will not do anything free. I am one of the very few people in the world who carefully read all of the major "Brands" Visa, MC, Amex, discover...contracts and I assure you *something* nefarious is hiding in the fine print.

It will not be easy to understand but there will be something saying they have the right to freze and/or clear out your linked bank account at their pleasure.

Feel free to read it,
and tell me what you think.

Serve is different.

To send or receive, they both got have accounts with them.

Glad you are satisfied. Will be keeping my eyes open for further discusion about their practices. Thanks.

what are campBX's future plans re fees/commissions?

Edwin,
     We are a small team so have to prioritize: so far our work has been around adding features to the platform, and starting next we are going to focus on market share and liquidity.  We will have aggressive discounts for higher volumes!

Thank you,
      Keyur

Shift,
     Talked to Serve today: They are a good option for consumers but are not meant to be a merchant-side solution.  Their monthly transaction cap per account is $2,500!

Thank you for the suggestion though - we are keeping our eyes open for options.

Thank you,
     Keyur

Wow, that's peanuts for any buisness! Good luck with that.

We think you might have some bugs in your referral/affiliate program. Can you please check it out here:
http://forum.bitcoin.org/index.php?topic=27760.msg414001#msg414001 (http://forum.bitcoin.org/index.php?topic=27760.msg414001#msg414001)
and respond?

P.S. Good interface changes on the site in the past week. It's much easier to trade now

This question was answered-- there is a delay in processing of the refunds, and that was causing the confusion.

I also had some problems logging in earlier today... When I clicked "Manage Funds" it logged my out. It is sort of working now (at least it works some times :P).

I have a question: if we can't trade less than 0.1BTC, why is some guy buying 0.01BTC at $12.76?

EDIT: Well, he isn't anymore... But I saw it!  :P

Keyur, where are you? Are you working on these problems?

My questions are answered. The login issues were due to the API (https://campbx.com/api.php) and the 0.01BTC was a leftover from a sale.

NMat,
       Are you running a bot?  It may cause login interference since we jacked up the security settings.

      You were also correct about the fractional quantity on orderbook.  You can place a sell order for 1 Bitcoin, but if someone buys on 0.995 bitcoins, you will have a fraction sitting on the orderbook.  We have removed the rounding and reduced minimum trade quantity, so you will see more if these fractions sitting on the orderbook.

Hope this helps,
       Keyur

EDIT: Just saw your follow up post.  Never mind!

Hi NM,
     Just catching up on this thread!

Keyur

I know that's been available for nearly a year, but I can't seem to find how I would actually enable it for my account.

BX'in blix