Bitcoin Forum

Economy => Service Discussion => Topic started by: Dropkickdragout on October 23, 2013, 06:25:51 PM



Title: CampBX Holding coins hostage for "Cold Wallet maintenance"
Post by: Dropkickdragout on October 23, 2013, 06:25:51 PM
I have a large number of btc i'm trying to move to my personal wallet from CampBX and i keep getting this error message.  my coins are effectively hostages and witht he value so volatile i could lose a lot of money if things go wrong.  There's no mention of this maintenance on their site. advice?

"Cold wallet maintenance in progress. Please reattempt after 3 hours."  fuck you campbx


Title: Re: CampBX Holding coins hostage for "Cold Wallet maintenance"
Post by: vandeam on October 23, 2013, 07:38:24 PM
try to move small amounts till u get everything out bit by bit   :-\


Title: Re: CampBX Holding coins hostage for "Cold Wallet maintenance"
Post by: Dropkickdragout on October 23, 2013, 07:52:41 PM
it wont let me move ANYTHING out.  I'm starting to lose my cool here.

What the hell is "Cold wallet maintenance" anyway?


Title: Re: CampBX Holding coins hostage for "Cold Wallet maintenance"
Post by: Dropkickdragout on October 23, 2013, 11:34:32 PM
Way over 3 hours have passed and nothing.  I'm stressing out hardcore.


Title: Re: CampBX Holding coins hostage for "Cold Wallet maintenance"
Post by: Dropkickdragout on October 24, 2013, 02:05:41 AM
going on 7.5 hours now, wtf?


Title: Re: CampBX Holding coins hostage for "Cold Wallet maintenance"
Post by: Walsoraj on October 24, 2013, 03:06:28 AM
Looks like you were just verified: https://bitcointalk.org/index.php?topic=315926.msg3383735

Perhaps CampBX puts a temp withdrawal hold on new accounts, even after verification?


Title: Re: CampBX Holding coins hostage for "Cold Wallet maintenance"
Post by: Dropkickdragout on October 24, 2013, 03:50:41 AM
the verification i spoke of in that thread was for bitstamp not CampBX


Title: Re: CampBX Holding coins hostage for "Cold Wallet maintenance"
Post by: Dropkickdragout on October 24, 2013, 04:04:06 AM
And came someone PLEASE tell me what "Cold wallet maintenance" means?


Title: Re: CampBX Holding coins hostage for "Cold Wallet maintenance"
Post by: mccoyspace on October 24, 2013, 04:36:12 AM
I've never had issues withdrawing coins from them. In fact they show up on blockchain almost instantly.
Can you still receive deposits? And you have tried transfering just a small amount?

I've never seen that message. Their support response can be slow (a day or two) but they do get back to you.
Write them.
I know its easy for me to say, but try to relax. Many people have had a great experience with them. You haven't lost your coins.


Title: Re: CampBX Holding coins hostage for "Cold Wallet maintenance"
Post by: Dropkickdragout on October 24, 2013, 04:49:15 AM
i managed to get 8 of the 218 coins out, 3 in one and 5 in another, but repeating the attempts failed again with the same error message.


Title: Re: CampBX Holding coins hostage for "Cold Wallet maintenance"
Post by: Dropkickdragout on October 24, 2013, 05:01:48 AM
Here's my theory.  When people deposit coins they go into an active or "hot" wallet, and after some time are transferred to the "Cold" wallet, and with the withdraws i am attempting there aren't enough coins in the hot wallet, which is why i can occasionally get 3-5 coins out because someone just deposited them.  but they have no right to ignore my tickets or withhold my btc because of their poor business practices.


Title: Re: CampBX Holding coins hostage for "Cold Wallet maintenance"
Post by: Walsoraj on October 24, 2013, 05:40:00 AM
the verification i spoke of in that thread was for bitstamp not CampBX

huh?:

I am trying to get verified on campbx so i can with draw my account balance there.  i mesaged support on either Thursday or Friday and was told:

There is a batch of KYC verifications scheduled to go out Sat night - your application should be in it.



Thank you,
CBX Support


However here it is Monday and I haven't heard from them since.

Should I be worried or just try and be patient?


Title: Re: CampBX Holding coins hostage for "Cold Wallet maintenance"
Post by: Dropkickdragout on October 24, 2013, 05:42:25 AM
Sorry for the miscommunication, i originally was going through CampBX but since they have been ignoring me for a week, i applied to bitstamp and was denied (low res scans)  the issue now is that i cant get my coins off of cambBX

once every 10 minutes or so it allows me to withdraw 3 coins...so thats what im doing until they fix this mess.

unfortunately i still have 200 coins to move


Title: Re: CampBX Holding coins hostage for "Cold Wallet maintenance"
Post by: Dropkickdragout on October 24, 2013, 08:00:09 AM
Great, the delay in this system has already cost me 6,600 USD
edit: 10,000


Title: Re: CampBX Holding coins hostage for "Cold Wallet maintenance"
Post by: Dropkickdragout on October 24, 2013, 08:10:31 AM
they finally figure their shit out, all my money is out of their system.