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Title: Gemini.com suddenly bans account and froze complete access to the account. Post by: BayAreaCoins on March 30, 2018, 08:41:37 PM I received a brief email this afternoon (1 day after updating bank wire information.)
"Good Afternoon, Our Compliance team has reviewed your account and regret to inform you that your account will be closed at this point in time. Regards, Gemini Customer Support" My account and records were all then completely blocked... I'm not really sure what I need to do in order to give my accountant the information she needs in order to file my taxes. https://i.imgur.com/VnmD6Sx.png I have no way of accessing my account history or anything else like that for taxes or any other reason it seems? I've emailed Gemini and will update with what they have to say in regards to why and information remaining on the account. Strange and scary. ::) Happy Good Friday! RIP Jesus and my Gemini account :-X ;D Title: Re: Gemini.com suddenly bans account and froze complete access to the account. Post by: BayAreaCoins on April 02, 2018, 02:09:04 PM "Good Morning,
Although we understand you have questions as to the reasons behind this decision, Gemini is unable to disclose any further detail. The risk review process is confidential and Gemini will not be able to elaborate any further. Regards, Gemini Customer Support" I've responded asking for a full list of my records for my accountant. Surely I have some sort of rights to my trade information and such? Title: Re: Gemini.com suddenly bans account and froze complete access to the account. Post by: RodeoX on April 02, 2018, 02:13:41 PM That's messed up man. As you mentioned, you need those records for accounting. I see no legitimate reason for them to withhold the data you generated?
Title: Re: Gemini.com suddenly bans account and froze complete access to the account. Post by: BayAreaCoins on April 02, 2018, 03:04:11 PM That's messed up man. As you mentioned, you need those records for accounting. I see no legitimate reason for them to withhold the data you generated? That's what I asked them in the next email. We shall see. :P Title: Re: Gemini.com suddenly bans account and froze complete access to the account. Post by: BayAreaCoins on April 02, 2018, 03:30:09 PM Gemini response on Twitter to a public post:
Please provide us with your support ticket number, thank you https://i.imgur.com/BNFfcCS.png Title: Re: Gemini.com suddenly bans account and froze complete access to the account. Post by: BayAreaCoins on April 02, 2018, 09:06:34 PM I received my trade history via email in a simple to read excel sheet.
And that is that. :-* I'm still not sure what I did to get the boot and they refuse to say... easy come, easy go though! gg! |
