Bitcoin Forum

Economy => Scam Accusations => Topic started by: FutureX on April 20, 2018, 12:18:37 PM



Title: Scam-Warning: Värdex-ATM
Post by: FutureX on April 20, 2018, 12:18:37 PM
Waiting for 600 CHF. Company does not exist at the specified address.


Title: Re: Scam-Warning: Värdex-ATM
Post by: 12tribes on April 20, 2018, 01:09:03 PM
Scams everywhere....... I didn't buy into this, but imagine if people have invested into so much of his but don't ever do a check up in order to be sure before they invest? I think there has to be some regulations or policies of some sort before they can be accepted here. It could give the bitcointalk site some negative trust unnecessarily.


Title: Re: Scam-Warning: Värdex-ATM
Post by: stompix on April 20, 2018, 03:08:38 PM
Waiting for 600 CHF. Company does not exist at the specified address.

Please use this format when making a scam accusation:
https://bitcointalk.org/index.php?topic=260073.0

Also the topic belongs in Scam Accusations (https://bitcointalk.org/index.php?board=83.0)

And please provide some more details if you want people to take you serious, how it happened, what went wrong, ...

It could give the bitcointalk site some negative trust unnecessarily.

What has bitcointalk to do with an ATM machine?


Title: Re: Scam-Warning: Värdex-ATM
Post by: Ken.Vaerdex on May 16, 2018, 11:42:31 AM
Hi FutureX,

We're sorry to hear that you may have encountered an issue at one of our terminals.

Fear not, your Bitcoin balance is not lost, nor are we withholding payment. If the Bitcoins were transferred to our address successfully, you should be able to obtain the cash value of your sold BTCs by scanning your paper wallet's QR code.

If you're still experiencing a problem with the transaction, I'd appreciate the opportunity to assist you with your enquiry and to provide further information. Please get in touch, to ensure that I can help you resolve the matter.

Sincerely,
Ken | Customer Success Manager
Värdex Suisse AG

E: support@vaerdex.ch
T: +41 41 508 78 00