Bitcoin Forum

Bitcoin => Bitcoin Technical Support => Topic started by: the joint on August 02, 2011, 04:16:58 AM



Title: Tradehill BTC deposit problem (possible)
Post by: the joint on August 02, 2011, 04:16:58 AM
Has this ever happened to anyone?

Click on deposit.  Enter amount of BTC to deposit (in my case, 3.5).  Then, you go to your Bitcoin client and choose to send BTC to the address listed in Tradehill Dashboard.  You do not enter 3.5 because your wallet contains ~ 3.72 BTC and you forget.  Ever forget?  Happened to me.  Anyway, off went my 3.72 BTC.  25 confirmations later (at the time of this posting), my BTC seem to be nowhere, neither in my Bitcoin wallet nor appearing as credited in my Tradehill Dashboard.  The transaction on the Dashboard still says "in process."  Anyone know how this problem is handled?  I emailed them already because apparently I'm very impatient when I don't know things.  I hate not knowing things  ???


Title: Re: Tradehill BTC deposit problem (possible)
Post by: Jered Kenna (TradeHill) on August 02, 2011, 04:36:33 AM
Has this ever happened to anyone?

Click on deposit.  Enter amount of BTC to deposit (in my case, 3.5).  Then, you go to your Bitcoin client and choose to send BTC to the address listed in Tradehill Dashboard.  You do not enter 3.5 because your wallet contains ~ 3.72 BTC and you forget.  Ever forget?  Happened to me.  Anyway, off went my 3.72 BTC.  25 confirmations later (at the time of this posting), my BTC seem to be nowhere, neither in my Bitcoin wallet nor appearing as credited in my Tradehill Dashboard.  The transaction on the Dashboard still says "in process."  Anyone know how this problem is handled?  I emailed them already because apparently I'm very impatient when I don't know things.  I hate not knowing things  ???

It needs to be manually credited so there will be a delay. We'll get it taken care of. Thanks for bringing it up I'm sure there are others wondering the same thing.

Jered


Title: Re: Tradehill BTC deposit problem (possible)
Post by: the joint on August 02, 2011, 04:45:35 AM
Thanks!  Apologies for the emails on top of two threads.  Me crazy when me no have cigarette.