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Title: Something wrong with MtGox? Post by: kwukduck on February 11, 2011, 08:13:50 PM Little under 2 weeks ago i decided to withdraw some money from my MtGox account, i was suprised to find i couldnt send it to my paypal account. So i requested a direct deposit transaction.
The owner requested the needed information like IBAN , name and address, since that it's been dead silent. I sent two emails after that asking about the transaction, one over a week ago, one two days ago. No reply. My account still tells me the cash is there, but i would realy like to get it transfered, so im wondering whats going on and if anyone else is experiencing similar issues. Title: Re: Something wrong with MtGox? Post by: Nefario on February 11, 2011, 08:21:40 PM Little under 2 weeks ago i decided to withdraw some money from my MtGox account, i was suprised to find i couldnt send it to my paypal account. So i requested a direct deposit transaction. The owner requested the needed information like IBAN , name and address, since that it's been dead silent. I sent two emails after that asking about the transaction, one over a week ago, one two days ago. No reply. My account still tells me the cash is there, but i would realy like to get it transfered, so im wondering whats going on and if anyone else is experiencing similar issues. isnt there a min amount withdrawal for bank to bank transfers of $800? Title: Re: Something wrong with MtGox? Post by: kwukduck on February 11, 2011, 08:26:13 PM In US, yes. No limit in EU (which is the case here).
Any way, he could at least reply... Title: Re: Something wrong with MtGox? Post by: Nefario on February 11, 2011, 08:30:48 PM I've never had any dealings with him so I can't say anything.
Title: Re: Something wrong with MtGox? Post by: davout on February 11, 2011, 09:34:00 PM I can personnally testify that as an exchange operator it is a fair bit of work to answer e-mails and perform transfers.
Title: Re: Something wrong with MtGox? Post by: nelisky on February 11, 2011, 10:20:55 PM My own experience is the opposite of yours. Jed has always been *very* responsive and I have successfully withdrawn to EU bank once. I asked him on Sunday, he immediately took the money from my account and it arrived today. Now, having said this, he has been silent this whole week. I've sent a couple of emails and have not received anything back.
But, seriously, I have no issue trusting mtgox with cash or coins. Trust wise he's very, very positive. He may have some personal thing preventing him from replying, I don't know, but I'm sure that if you keep trying he'll eventually come around. Btw, he also hangs around the bitcoin-* rooms on freenode, try there too. Title: Re: Something wrong with MtGox? Post by: ribuck on February 11, 2011, 10:25:43 PM He's just one guy, you know. He might be travelling or something.
He has always been super-responsive in my experience. Also, he gives a strong impression of being in this business "for the long run" and looking after his business accordingly. Title: Re: Something wrong with MtGox? Post by: casascius on February 11, 2011, 10:56:39 PM He's just one guy, you know. He might be travelling or something. He has always been super-responsive in my experience. Also, he gives a strong impression of being in this business "for the long run" and looking after his business accordingly. Seems to me if I recall correctly he did say he would be travelling till the 11th. That was several days ago. He is otherwise very responsive. Title: Re: Something wrong with MtGox? Post by: jgarzik on February 11, 2011, 11:04:55 PM +1 for mtgox. He usually gets to my emails within 48 hours, though you gotta expect a business to be less responsive through weekends.
Title: Re: Something wrong with MtGox? Post by: kwukduck on February 11, 2011, 11:41:28 PM First of he was very responsive indeed, but it all stopped all of a sudden.
Also, as the topic title indicates, im not out to say he's not trustworthy, im just wondering whats going on. Hopefully i'll know more soon. Title: Re: Something wrong with MtGox? Post by: casascius on February 11, 2011, 11:57:49 PM First of he was very responsive indeed, but it all stopped all of a sudden. Also, as the topic title indicates, im not out to say he's not trustworthy, im just wondering whats going on. Hopefully i'll know more soon. It was on his blog. Feb 7 blog post: "Next update: Friday, 11th (I will be travelling as of tomorrow. I will try to post an update in between, but I rather prepare all of you that it might not work, and then positively surprise vs. under-delivering). Your S3052" EDIT to also mention: his today blog post says: "Here is tonight’s Technical BTC Update. (Un)fortunately my flight in Madrid is delayed so I am using the opportunity to write this article)." Title: Re: Something wrong with MtGox? Post by: kiba on February 12, 2011, 12:24:48 AM That's not Mtgox, casascius. That's S3052.
Title: Re: Something wrong with MtGox? Post by: casascius on February 22, 2011, 05:59:02 PM That's not Mtgox, casascius. That's S3052. I suppose I was confused by appearance of S3052's blog at mtgox.com/blog Regardless, Jed has been very responsive when I wanted to withdraw funds too, even contacting me to let me know that his ACH transfer to me had bounced - I had (stupidly) given him my account number wrong. |