Bitcoin Forum

Other => Beginners & Help => Topic started by: krades on November 18, 2013, 11:02:25 PM



Title: Btc-e does not deposit my SEPA transferred money. It's been 2 weeks.
Post by: krades on November 18, 2013, 11:02:25 PM
I don't know what I should do. I can't post in the official btc-e thread, so I hope I'm getting some attention here.

The money is not being credited to my account. I have written support requests which have been closed without giving me an answer.

Did anyone of you have a similar experience?


Title: Re: Btc-e does not deposit my SEPA transferred money. It's been 2 weeks.
Post by: barbierir on November 20, 2013, 11:59:12 AM
The same story for me, I made a SEPA in EUR on november 8 and it hasn't been credited yet


Title: Re: Btc-e does not deposit my SEPA transferred money. It's been 2 weeks.
Post by: ArnaudGueulet on November 20, 2013, 01:52:27 PM
Same for me.

BTCe didn't credit and don't answer to my posts.
I have been debit from my bank one week ago.


Title: Re: Btc-e does not deposit my SEPA transferred money. It's been 2 weeks.
Post by: lnternet on November 20, 2013, 02:17:07 PM
Thanks for the thread, good to know.


Title: Re: Btc-e does not deposit my SEPA transferred money. It's been 2 weeks.
Post by: Sindelar1938 on November 20, 2013, 02:33:29 PM
This sucks big time

Thanks for sharing this


Title: Re: Btc-e does not deposit my SEPA transferred money. It's been 2 weeks.
Post by: oser41eric on November 20, 2013, 02:44:05 PM
Try making screenshot of your bank statement and send it to BTCe, but BTCe has rude custommer support by not answering


Title: Re: Btc-e does not deposit my SEPA transferred money. It's been 2 weeks.
Post by: barbierir on November 21, 2013, 03:20:50 PM
My deposit has been credited today, it is on hold now and I opened a ticket submitting ID and utility bill. It took 9 working days so it was not too bad since they say it takes 3-12 days for a SEPA


Title: Re: Btc-e does not deposit my SEPA transferred money. It's been 2 weeks.
Post by: ainz on November 21, 2013, 03:22:42 PM
They must be overloaded. Don't panic. During the quiet time before this latest spike my SEPA transfer only took 3days.


Title: Re: Btc-e does not deposit my SEPA transferred money. It's been 2 weeks.
Post by: huyha123 on November 21, 2013, 03:24:27 PM
that great news barbie. thanks for sharing the info. I also in the process to deposit fund into btce. will post here my experience as well.


Title: Re: Btc-e does not deposit my SEPA transferred money. It's been 2 weeks.
Post by: lollomura on November 21, 2013, 05:39:02 PM
You have to send a mail to support i suppose. 
http ://hdbtce.kayako.com ;)