Bitcoin Forum

Hello all,

I submitted a withdrawal request via USPS yesterday 11/18 for a little over $400.  I am a little nervous because of some recent posts regarding non-responsive customer support at Camp bx lately.  It was also a little weird that yesterday, I entered the request, and then later in the day came back found that there was no record on the website that I had made the request for withdrawal.  Today, I see that the withdrawal is still there, called a "Pending Request," so that's good. 

So, I will let everyone know if I receive the funds.  It says they do USPS twice a week so if I don't hear or see any change in a week I'm going to be contacting customer support.

Thanks.

they were doing website updates last night

oh ok thanks, that might explain why I had to re-submit.  anyone had success withdrawing via USPS, and know how long it normally takes?  Thanks

I have only deposited once(via USPS MO) and it went relatively smoothly. But I can see how people can have problems as the website has some holes.  Be careful, they have been showing some weird activity the past few days with no explanation. Also see this thread. : https://bitcointalk.org/index.php?topic=317741.0

I am still waiting on a USPS check withdrawal submitted 11/19.  I put in a help desk ticket 11/22 and have not heard anything.  It appears the priority was changed to "high" on my ticket (I don't think I had set it as high.

Got a reply to my helpdesk ticket today that there have been some "logistical" issues which created a "backlog" and it will take a "short while longer than normal" for my withdrawal.  At least I got a response, but if I don't hear in another few days I'm submitting another ticket.

Honestly they look more and more like they are just trying to stave off an implosion.  Complaints are stacking up but I never hear anyone say they got resolution (recently anyway).  They take a looooong time to respond and when they do they say some version of "please wait" and then nothing happens.  I am waiting.  Others are waiting.  No issues are actually being handled though from what I can see.  They even closed my ticket after telling me to wait a couple more weeks.  What happens in a couple weeks when nothing happens?  I open another ticket and wait more than a week for a response like I did the first time?  And they just come back and tell me to wait some more?  Like I said, looks suspiciously like an implosion is imminent.

Still waiting on my withdrawal via USPS money order.  I did get a response to a ticket and then I saw attached to my withdrawal they put a note that there is a 2 week backlog on USPS withdrawals.  It has now been a little over 2 weeks and I haven't gotten the funds.  When can we start putting scam accusations?

another "two weeks" !

tread carefully