Bitcoin Forum

Other => Beginners & Help => Topic started by: zyj3000 on November 21, 2013, 07:53:16 AM



Title: BTC-e support ticket priority red in color
Post by: zyj3000 on November 21, 2013, 07:53:16 AM
i submitted a ticket a few days ago

after a few post, btc-e support team change the ticket priority field to red color, since then they don't reply anymore

anyone know what the red color mean?


Title: Re: BTC-e support ticket priority red in color
Post by: btcbro on December 16, 2013, 08:07:36 PM
The same happened to me.
Did you get an answer  since?


Title: Re: BTC-e support ticket priority red in color
Post by: ajw7989 on January 21, 2014, 07:44:52 PM
this has happened to me as well except I get no reply to begin with and when I submit a ticket it goes to red in 24 hours. really frustrating  :-\


Title: Re: BTC-e support ticket priority red in color
Post by: waqas on January 22, 2014, 12:44:49 PM
red mean under process happen to me but take too much time to solve this so I leave this site for very poor reponse from support


Title: Re: BTC-e support ticket priority red in color
Post by: ajw7989 on January 23, 2014, 03:25:24 PM
red mean under process happen to me but take too much time to solve this so I leave this site for very poor reponse from support

when it went red did you get it solved? if so how long because one of my tickets was red for 5 days with no response


Title: Re: BTC-e support ticket priority red in color
Post by: waqas on January 24, 2014, 01:47:14 PM
red mean under process happen to me but take too much time to solve this so I leave this site for very poor reponse from support

when it went red did you get it solved? if so how long because one of my tickets was red for 5 days with no response
in red still taking time some time more then month don't worry its still working on your tiickets   :(


Title: Re: BTC-e support ticket priority red in color
Post by: Sonny on January 25, 2014, 03:25:42 PM
The support on btc-e is really very bad...
It takes a long time to get responds, and sometime, they simply don't respond to the tickets.


Title: Re: BTC-e support ticket priority red in color
Post by: tendend on January 25, 2014, 03:34:20 PM
Just don't use them any more. There are plenty of other, better exchanges.