Bitcoin Forum

     Just wanted to post a warning about bitstamp. I deposited 13 bitcoin when price was around 200 and haven't logged in since. I logged in yesterday and saw that a sell order was executed 30 minutes after I deposited the coins. I am 99.9999% certain that I did not do this, and I was counting on having those coins as BTC in my account, so I'm sure you understand I was very disappointed to see this sale which cost me over 9000 dollars in lost relative value.

    I don't know if this was a glitch - I had always had good experiences with bitstamp until now, or if somebody smelled the rally coming and just decided to trade my coins for fiat without asking me.

  I suppose yes it's my fault for storing bitcoin in an online exchange, and now I know I should have listened to all that "trust no one" advice, but I just want to put this warning out there so maybe someone can benefit from it. 

I highly highly doubt Bitstamp would do something like this. They would do 29k volume per day; a company of this size cannot afford for these sorts of things to happen.

I'm sorry to hear of your situation, that sucks dude  :'(

Hmm, maybe your account was compromised?

Did you have two-factor-authentication enabled?

It sounds a lot more like you have been hacked that Bitstamp deciding to steal your money.
They are a big and (in BTC terms!) trustworthy company.

Someone must have had access to your account. I recommend changing your passwords on other websites. Does bitstamp offer a way to see WHEN you logged in and with which IP address?

Think you were compromised

Or you did the trade and don't remember (unlikely but not impossible)

Might sound like an odd question but is the money from that sale in your bitstamp account or has somebody withdrawn it?? If the money is there then it must have been you who sold the coins and then forgot.

Yeah, I don't have 2 factor enabled. It's just so weird that I don't remember selling it... especially since I don't smoke weed...

I don't think they cannot do that. Think for yourself -- no phone number to call, no skype, no live chat, no contacts of any kind -- just a ticketing system (and nobody replies for that tickets). Most likely, they are crooks. I still have not received my wire for $21k (requested on Nov 12th). What a shame.

I'm still waiting on my funds to be returned from a closed account.

Which account did you send to?

  With a wire I think they will come through eventually.