Bitcoin Forum

While I've heard of some eventual successes, I wouldn't try to wire money to BTC-e. It seems that they selectively . . . misplace transfers in, anywhere from several weeks to months. Their customer service is completely unresponsive, so if it's a question of missing documents or the like, they don't want your help to clear it up.

Can you imagine what they're doing with your money? If you can imagine it, it's probably happening.

I've had it with these fraudsters. They've stolen over $10,000 from me. Don't let it happen to you.

- Findiggle.

Opened a account with them yesterday. Thanks for the heads up.

You can always use bitstamp.

Thanks for the heads-up

Hope it gets sorted out soon...

Duly noted.

Just transfer in btc and trade with that. Have people had similair issues withdrawing btc from them or just depositing???

There was a guy earlier complaining on how he lost 35k its a real shame that they are scamming or they are having server errors

I too find BTC-e very difficult to work with

Hopefully the situation with exchanges improves soon. There are so many stories of scams and difficulty exchanging currencies and etc. currently. I'm really wanting to get into cryptocurrency but it seems like a pretty huge leap of faith to give some of these exchanges anything.  :-\

Sad to read, I was interested in their new USD to PPC option.

I have read several such posts...yet, I just had wired 1000euros and in 6 days al was verified and everything is working a-okay.
Just bought BTC and LTC...haven't cashed out yet.

So...maybe the system has just flaws?
I've also read a lot of stories like mine, where everything seems to be just OKAY.

Sooo....I don't know what to make of it.

Big thanks for this thread author,my friend yesterday was deposited money to btc-e,but i say for him about this thread.

Tschai - have you attempted to make any withdrawals? There are plenty of accounts of people trying to withdraw
and their troubles start there.
Please let us know, if you get a chance

Not tried it yet... ::)

Did you use the payment reference they requested? Just wondering if it's a system error or premeditated theft.

They got me for £1500 too.

I have sent many SEPA's to btc-e, and it works flawlessly. Their customer service also works OK, had to contact them as they increased the requirements for identification for withdrawals.

Anyone managed to withdraw fiat?

I only withdrew BTC.

Why would you do that though? You should only be exchanging in BTC or some other currency, not USD. Just cash out with USD, but never invest any, unless it's a small amount

What are you on about? Why would I use USD? Would things have been any different if I'd had my (American) bank transfer Euros? It's done, so that sounds like a rhetorical cheap shot on your part, but perhaps I misunderstand you. If you've had a good experience with a similar sequence of events, then by all means post about it, and try to recover some trust for BTC-e's fast-sinking reputation.

Maybe you're asking why I would send money to a (purportedly) reputable exchange in order to exchange that money for cryptocurrency? Why would I use a business for its intended purpose? Why would I then post about how I and many others now suspect them to be shady, in order that still others may avoid our fate? Sorry, I've no clue what your actual question might be. I doubt you have one.

More questions about incompetence and/or outright fraud by BTC-e:

http://www.coindesk.com/btc-e-exchange-banking-issues/ (http://www.coindesk.com/btc-e-exchange-banking-issues/)

- Findiggle.

UPDATE:
I can now confirm that any transactions/service by and via BTC-e has been done without any loss of BTC/altcoin...and they are legit in my books.

I have withdrawn 1+ BTC today, and everything went well...although I did get and message 'You have not enough amount to widthdraw'...or something like that.
And the confirmation link in my mail triggered a Russian error, because I was not logged in.

But within minutes I did receive every 'cent' from my account to my address.

I'd advise against wire transfers to ANY exchange.  It's much easier to do it P2P via https://localbitcoins.com/ and then you only need to transfer the BTC to an exchage if you want to buy Altcoins.

+1000

I couldn't agree more! Don't do wire transfers into an exchange if it can possibly be avoided.

please keep us posted as we plan on using BTC-e in the future, from personal experience we haven't had any issues.

Somebody recommended BTCE to me the other day. I took one look at their trollbox and left. I dont want to be associate with those unsavory raggamuffins.

Just ignore the trollbox.

I use btc-e for several weeks and i never had any problems. Just ignore the trollbox.It is ridiculous.Btc-e has very low fee

Nothing changes over at BTC-e as they are still screwing people on a rotating basis.
read through some of the end of this thread:

https://bitcointalk.org/index.php?topic=40889.1720

Even if your deposit is credited to your BTC-e account you may be penalized for no apparent reason.
You want to wait 3 months for a resolution as to where your money went? And get no explanation,
just missing funds or locked account etc.? Read what goes on in that thread and educate yourself
BEFORE you are lured in to BTC-e by the CONSISTENTLY LOW PRICES.
Ask yourself why they are consistently lower than any other exchange, even though they are
one of the largest by volume. TO LURE in NEW MONEY.
You might not want it to be yours...

Actually it worked fine for me except i couldn't withdraw for over a month even though i sent them all documents. It was never the right format of scannings.. Never could withdraw from MTGOX always one . or , at the wrong place!!! I had to give up and transfer the bitcoin someplace else.

I've heard numerous reports about people getting ripped off by btc-e after sending wire transfers. It's selective, they don't do it to everybody. If you've had good luck so far I recommend to NOT send any more wires, based on the amount of complaints your luck is bound to run out.

I use BTC-E but I only fund with Bitcoin. That way it's instant deposit and withdrawal with no issues.

Ive been moving coin in and out of BTC-e for a while and never had any dramas

I also haven't had any troubles  with withdraw BTC from BTC-E.
Although I recommend to avoid cashing out USD from BTC-E. Same thing for mt.gox since there is a backlog of approx. 2 months (just USD, there is no problem in withdrawing BTC from there).

I never had any problem depositing money to BTC-e

Thanks for the heads up. I was looking at possibly doing business with them, but Im thinking I will look elsewhere.  Again, thanks.

Rly sad. Mtgox better.

BTC-e has had countless complaints against them, people have lost huge amounts of money and their customer support does nothing whatsoever. Hopefully it's common knowledge now though, it's always a shame when scammers get away.

I've read several posts about this happening to people....or something similar with BTC-e.

It sounds like they may have more folks signing up than they have operating capital.  This could/would explain why some folks bitcoins are lost in translation for a period of time.  If that is the case, it does make one wonder just how long it will take until the operators of the site decide its much easier to simply collect a whole bunch of coins from folks and just close the site down....counting their coins while maniacally laughing at the poor folks that just got suckered.

Of course, that could just be my cynical mistrust of websites right now.  I am trying to work out a similar issue where my coins have just evaporated.

Please read my story here:  https://bitcointalk.org/index.php?topic=453671.0

Thanks for posting the warning though.....we all need the heads up!!!!

I have read lots of posts where people have had Bitcoins stolen from BTC-e and actually spoke to a person recently about it.  They have been no help to anyone in regards these thefts and the bitcoin are lost forever.  Stranger still is the way the coins were stolen was exactly the same or very similar in the cases I look at.  I would never trust BTC-e in a million years.  Coinbase seems the safest place to me now that Mt.Gox is closing.

Thanks for the heads up.

It would be better to go to localbitcoins (p2p), coinbase (in US) or bitstamp (outside US).

Just thought I would add my experience also.

I just wired some cash into BTC-E and it arrived within about a week, however I was charged 4.23% in addition to all bank / agent bank charges. BTC-E have replied they only charged 1% and it was other banks who charged the 3.23%.

I called their bank komercni Banka who stated they do not charge such an amount.

Trying to find out why I got charged so much from BTC-E is like drawing blood out of a stone.

Frankly, I am not dare to deposit fiat to btc-e through wire. I always buy btc-e code from some exchanges and the cost for exchanging btc-e code is even much cheaper than wire and is almost instant!

I see BTC-e is still failing to treat its customers properly. DO NOT do business of any type with BTC-e!