Title: Mt.Gox: How Long Does Verification Take? Its been 10 days Post by: Yankee (BitInstant) on August 14, 2011, 09:00:11 PM I hate to do this in the forum, but I've emailed all your staff and filled out your form twice.
Besides for me, I know of a few traders who are waiting 30+ days to get their accounts verified. I've emailed you my drivers license, articles of incorporation, banks statements, and more than I am required to. How do you expect us to do serious trading when I can't withdraw more than 10k a month, we need 10k a day! I understand that you have strict anti-laundering, AML, KYC, and anti-fraud policys, however when you give us instructions on verifying accounts please stick to them. Fyi how long it took my other accounts to get verified. Paxum: 48 hours TradeHill: 24 Hours Dwolla: 24 hours. Mt.Gox: 10+ days for me so far. I apologize in advance for bothering the community if this dosen't apply to you, but its difficult to set up a Bitcoin related business when the exchanges don't hold up their end of the bargain. Mt.Gox take my money!!! EDIT: Yes, we have been sing IRC to contact him as well. Title: Re: Mt.Gox: How Long Does Verification Take? Its been 10 days Post by: ctoon6 on August 14, 2011, 09:05:57 PM this guy called "magicalTux" on this thing called "irc" can fix your problem in like 10 minutes i hear.
Title: Re: Mt.Gox: How Long Does Verification Take? Its been 10 days Post by: Maged on August 14, 2011, 09:09:55 PM I know this isn't what you want to do, but you can try contacting MagicalTux on IRC when they wake up in a few hours.
irc://chat.freenode.net/mtgox http://webchat.freenode.net/?channels=mtgox Title: Re: Mt.Gox: How Long Does Verification Take? Its been 10 days Post by: Yankee (BitInstant) on August 14, 2011, 09:11:36 PM this guy called "magicalTux" on this thing called "irc" can fix your problem in like 10 minutes i hear. I know this isn't what you want to do, but you can try contacting MagicalTux on IRC when they wake up in a few hours. irc://freenode/mtgox http://webchat.freenode.net/?channels=mtgox Both would be great advice if I hadn't sent him Query's for the past few days ;D Title: Re: Mt.Gox: How Long Does Verification Take? Its been 10 days Post by: Maged on August 14, 2011, 09:13:18 PM this guy called "magicalTux" on this thing called "irc" can fix your problem in like 10 minutes i hear. I know this isn't what you want to do, but you can try contacting MagicalTux on IRC when they wake up in a few hours. irc://freenode/mtgox http://webchat.freenode.net/?channels=mtgox Both would be great advice if I hadn't sent him Query's for the past few days ;D Title: Re: Mt.Gox: How Long Does Verification Take? Its been 10 days Post by: Yankee (BitInstant) on August 14, 2011, 09:14:58 PM this guy called "magicalTux" on this thing called "irc" can fix your problem in like 10 minutes i hear. I know this isn't what you want to do, but you can try contacting MagicalTux on IRC when they wake up in a few hours. irc://freenode/mtgox http://webchat.freenode.net/?channels=mtgox Both would be great advice if I hadn't sent him Query's for the past few days ;D Yes sir, but my IRC stays open 24/7 so he can respond whenever he wakes up Title: Re: Mt.Gox: How Long Does Verification Take? Its been 10 days Post by: GeniuSxBoY on August 14, 2011, 09:47:38 PM Sounds like the dude has a lot on his plate.
Acquiring bitomat.pl.. Dealing with banks in Europe... Accounting/Security... He should be quicker but yeh he has a lot on his plate before he can get to dessert. Just be persistant, I guess. Title: Re: Mt.Gox: How Long Does Verification Take? Its been 10 days Post by: fastandfurious on August 14, 2011, 09:52:52 PM It's been around 10 days for me as well. No end answer, nothing pretty much. Tried in every way you can imagine including IRC.
After a couple of days they gave me at the support, this link: https://mtgox.zendesk.com/entries/20251501-aml-request-increase-transaction-limits But no answer from there as well. Who is auditing the money from you and I and others that are placed at Mt.Gox? Title: Re: Mt.Gox: How Long Does Verification Take? Its been 10 days Post by: Yankee (BitInstant) on August 14, 2011, 10:09:43 PM It's been around 10 days for me as well. No end answer, nothing pretty much. Tried in every way you can imagine including IRC. After a couple of days they gave me at the support, this link: https://mtgox.zendesk.com/entries/20251501-aml-request-increase-transaction-limits But no answer from there as well. Who is auditing the money from you and I and others that are placed at Mt.Gox? I got the same response, after 2 days I got that link as well and filled it out. He has alot on his plate, but being the largest exchange dosent he have a responsibility? I know a trader who is waiting almost 30 days and does on avg 10k in trading a day. I really can't wait much longer, if he dosen't get back to us, BitInstant can't support Mt.Gox which will be a huge blow to his business Title: Re: Mt.Gox: How Long Does Verification Take? Its been 10 days Post by: aq on August 15, 2011, 12:49:04 AM It's been around 10 days for me as well. No end answer, nothing pretty much. Tried in every way you can imagine including IRC. After a couple of days they gave me at the support, this link: https://mtgox.zendesk.com/entries/20251501-aml-request-increase-transaction-limits But no answer from there as well. Who is auditing the money from you and I and others that are placed at Mt.Gox? I got the same response, after 2 days I got that link as well and filled it out. He has alot on his plate, but being the largest exchange dosent he have a responsibility? I know a trader who is waiting almost 30 days and does on avg 10k in trading a day. I really can't wait much longer, if he dosen't get back to us, BitInstant can't support Mt.Gox which will be a huge blow to his business That being said, have you considered adding Ruxum? I think they have the cleanest interface as of now, and already 9 currencies. And it "feels" professional. Only thing is it seems that it is not that easy (fee-wise) to transfer money in and out - maybe a perfect fit for your business. Title: Re: Mt.Gox: How Long Does Verification Take? Its been 10 days Post by: ctoon6 on August 15, 2011, 01:04:48 AM has anyone ever honestly considered trading mtgox money to someone IRL, for USFRN.
Title: Re: Mt.Gox: How Long Does Verification Take? Its been 10 days Post by: cepler on August 15, 2011, 01:39:25 AM this guy called "magicalTux" on this thing called "irc" can fix your problem in like 10 minutes i hear. Can and will are two totally different things. Gox seems to be taking on too much new stuff w/o proper staffing and procedures to cover things. As a new bitcoin miner and user my last experience with things taking about 2 weeks to get me my money on Gox have soured me to that exchange. I moved everything over to Tradehill and will proceed from there, no interest in going back at this point. Title: Re: Mt.Gox: How Long Does Verification Take? Its been 10 days Post by: Meatpile on August 15, 2011, 01:44:38 AM Stop whining and spend your bitcoins on the market not exchanging back into different money. Or start your own exchange.
|