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Title: Coins-E Deposits Not Showing Up Post by: centricharbinger on December 16, 2013, 08:03:18 PM I deposited 10LTC into Coin-E yesterday, no sign of it...
I can see from the LTC address they gave me to deposit into, that the coins were moved a few hours later to another address. No response from support, have a feeling I'm never going to see them again.. Has anyone else had the same problem or know how else I can get in contact with them? Title: Re: Coins-E Deposits Not Showing Up Post by: centricharbinger on December 17, 2013, 07:45:02 AM Another day without a reply... :-[
Awful service, best avoid them at all costs. Title: Re: Coins-E Deposits Not Showing Up Post by: luckyguy08 on December 17, 2013, 08:11:14 AM wait ah little bit ;D
Title: Re: Coins-E Deposits Not Showing Up Post by: centricharbinger on December 17, 2013, 09:45:38 AM wait ah little bit ;D Is this kind of deposit delay normal for coins-e? Title: Re: Coins-E Deposits Not Showing Up Post by: oaks05 on December 17, 2013, 10:21:02 AM go to deposit not reflecting under support, select litecoin than enter transaction id should show up if there is enough confirmations
Title: Re: Coins-E Deposits Not Showing Up Post by: centricharbinger on December 17, 2013, 11:10:06 AM go to deposit not reflecting under support, select litecoin than enter transaction id should show up if there is enough confirmations I don't have the transaction ID, this is the problem unfortunately. I sent the money from BTC-E, so I have no record of the ID. Do you know if I can find it via http://explorer.litecoin.net ? Title: Re: Coins-E Deposits Not Showing Up Post by: oaks05 on December 17, 2013, 11:17:03 AM open a support ticket on btc-e never used there exchange but they should be able to get you the transaction id, giving them your email/username
Title: Re: Coins-E Deposits Not Showing Up Post by: centricharbinger on December 17, 2013, 11:27:07 AM open a support ticket on btc-e never used there exchange but they should be able to get you the transaction id, giving them your email/username This is how far I've got with a ticket I opened yesterday.. Me Hi, I'm have problems with this Litecoin withdraw (#xxxxxxxxxx). Can I have the Transaction ID for this? Or tell me where I can get it? Its not showing up in my coins e wallet. Many thanks Myles -------- Support reply: http://explorer.litecoin.net/address/xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Hi successfully sent your coins, you can check this by clicking on the link -------- Me Hi, Thanks for this, but I need to know the transaction ID for this withdraw, I'm have massive problems with coins-e and they want to know the transaction ID. can you tell me what it is please? Regards Myles ------- Support reply: https://btc-e.com/profile#orders_history transaction history can be viewed here ------- Me Hi, Thanks but this is not what I'm asking for. I'm after the Litecoins transaction ID for #xxxxxxxxxxx which was a withdraw not a order on the exchange. Thanks Myles ------ So far I'm not having much luck, hopefully if I ask enough times someone will finally give me the ID ;D Title: Re: Coins-E Deposits Not Showing Up Post by: centricharbinger on December 17, 2013, 04:16:49 PM Had another reply from BTC-E.
> Hi, coins successfully sent. You can check yourself > http://explorer.litecoin.net/address/xxxxxxxxxxxxxxxxxxxxxxxxxxxxx > > Not what I was hoping for :( I assume that asking them for the transaction ID is not unreasonable request? Title: Re: Coins-E Deposits Not Showing Up Post by: centricharbinger on December 18, 2013, 09:03:21 AM BTC-E is not giving me the transaction ID, either because they don't have it or don't know how to find it.
Absolute nightmare, COIN-E still haven't got back to me either. Looks like I've lost these coins If I don't get a reply from them soon I'm seriously going to go out of my way to ruin their reputation |