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Title: BTC-E, can NOT get my money back with SEPA transfer :( Post by: Jammer on December 17, 2013, 01:53:48 PM Hello
I've a problem (too..) with BTC-E.com. I managed to get back from their site about 2000€ to my bank account with a SEPA tranfer. I gave them all the IBAN information on 11/23/2013. Then.. I waited.. The 11/29/13, I got this private message : finsupport 08:07 29.11.13 To wallet Benificiary Name: XXX XXX IBAN: XXXXXX Bank told IBAN incorrect Pls provide correct As private messages are not notified, I discovered it only a few days later, so I immediatly answered : 13:14 04.12.13 Hello I copy paste it : BIC (Bank Identifier Code) XXXXX IBAN (International Bank Account Number) XXXXXX Titulaire du compte (Account Owner) XXX But since... no fu... news!!! I tried 2 times to contact by private message 'finsupport' and nothing. I also openned a ticket.. and nothing... :( Anyone has an idea to help me, or BTC-E are really some scammers ?? :( Title: Re: BTC-E, can NOT get my money back with SEPA transfer :( Post by: X68N on December 18, 2013, 03:11:59 AM try it in russian with google translate, and you should wait at least 1 day after you send a request.
They usually anser only 1 word /sentence per day. Dont spam them, becuase they wont answer never them. I stopped using them becuase of their non existing support in english. good luck. |