Bitcoin Forum

Economy => Exchanges => Topic started by: augustoandrade on December 20, 2013, 04:26:44 PM



Title: MtGox canceled my account and stole my money
Post by: augustoandrade on December 20, 2013, 04:26:44 PM
I deposited BTC's in my MtGox account, even after i sent my documents to verification and my account verified, i could not withdraw my coins.

I send a lot of tickets to the support, two days ago they stop responding and blocked my account.

Now, i lost $2.5k.

Anybody have passed this? what do you recommend?

(Sorry for my poor english, i'm brazilian)

(i created this topic in the newbies section, I'm replying here because I think that more people can help me link to another topic ->https://bitcointalk.org/index.php?topic=378538.0)
(Moderators, if I am wrong in doing this, tell me that I fix whatever it takes)


Title: Re: MtGox canceled my account and stole my money
Post by: rammy2k2 on December 21, 2013, 12:59:24 AM
hmph ... any reason why they closed it ?


Title: Re: MtGox canceled my account and stole my money
Post by: infinitybo on December 21, 2013, 01:41:30 PM
Just send them the documents requested and they will unblock your account.