Bitcoin Forum

Hello everybody,

I have some tokens that only listed on YoBit (I only use Binance and Bittrex as the main exchanges). I created an account at YoBit, deposited and then sold the token for some Bitcoin... then I withdraw my money to other wallet.

Problem is that I withdrawn last week, YoBit said that withdrawn completed. But until now I have not received my money.
I track the transaction ID YoBit provided but it shows "NOT FOUND" - it means YoBit has not yet sent out the money.

I am trying to reach YoBit team for help but I dont know how?
- Sent PM and support ticket since May 12 => No response
- Tried contact them via Twitter: No response
- They dont have telegram
- They dont have an official support email.

Any one please give me some advice?
Thanks

What coin were you trying to withdraw, and what exactly is the status saying? Would you mind posting the TXID that yobit is giving you as well as screenshots of your withdrawal history, if that's okay with you so that we know exactly what's going on.

But this is very characteristic of yobit, they often have people struggle with their deposits/withdrawals. And when there is an issue arising from deposits and withdrawals, they never respond to support tickets which is a huge pain in the ass.

You honestly have no option but to either wait for the problem to solve itself, or to wait for a response from support. Either way, it's going to be a long wait. Hopefully it wasn't much that you lost, because it's hard to recover funds from yobit in a problem like this in a short amount of time. My advice is to never go back to yobit to trade anything, it's too risky. Not even the tokens that are only listed on yobit itself.

- Sent PM and support ticket since May 12 => No response
Based on my experience, it takes a week to response a lot of email from Yobit team ( understanding that the whole world is their client ).Thinking that this is a miscommunication, try to send again using other email account.

Yep, waiting is about the best option you've got right now, and the issues you stated are why I tell people to not go to Yobit for anything, yet thousands of people still do go there for trading every day. They're a small exchange with huge problems, and in the world of crypto especially, time is money.

I personally recently have a transaction on Yobit exchange site last week when I was selling my reward token but I don't have encountered any problem with their site and everything went smoothly on my transaction.

Well, they are right probably their support team facing many issues so just wait at least 1 week for retrieval on your on your fund.
By the way OP, you already accused them without further clear evidence or just give them some time it takes a long process maybe you have a wrong timing at that time they have technical errors on their site.

Yobit has many issue before and based on what I experienced before their support takes longer to response(worstest support ever than the other exchanges) the only thing that you can do now is to send them ticket and wait for a longer time to response.

There are still many traders out there are using yobit because there are coins are not listed in other exchanges.

If you experience stuck withdrawal from yobit it's possible that yobit is out of funds just like in their signature campaign before, it takes weeks before they refilling the wallet for signature campaign.
So I think better to wait for their response to solve your problem.

I'm personally surprised people are still participating in Yobit's campaign after all the issues they've had now and in the past, and the pay isn't even good compared to other campaigns now (they promote spamming with their 50/25 post per day limit IIRC).

I wouldn't call YoBit a complete scam, but they're just incredibly slow with absolutely everything about their exchange.

On to which wallet you withdrawn your funds try to check there again because sometimes it takes some time to show our funds on wallet.And if there is problem with your yobit exchange then you need to wait for the support team to respond because normally it takes weeks to get response for your ticket.

Some people would really lead up into this horrible exchange when they do saw that token is just listed on this site and now another day another issue i had read out once again when it comes to withdrawals which isnt really surprising because once a certain trader or user of the site do have the high odds on experiencing problems and this thing should be putted on mind.

Come to think that every transaction do have its own tx id and if its not found into the network then most likely that transactions arent still done or pending on yobits side which means they havent paid you out but showing already process complete.What a shady act from them. Contacting their support would be your main problem now yet they dont answer like "forever".

I can't help you nor I want to criticize you but you aren't new here (unlike of people who open accounts after they get scammed). No one is tagged RED here without any reason, especially yobit. You had to consider it from the very begining.
Open thread in scam accusation to get their attention, can't think about anything other.

I've dealt with them some time ago. You best bet with them is to send one ticket and wait. Then when they respond on ticket or withdraw is processed, I suggest you to not use them again until their customer support is improved (considering that it's bad as it was two years ago, I doubt that).

Their reputation and performance nowadays comparing into 2 years ago was still just the same.I was little bit surprised that this exchange was still alive and kicking or still on operation inspite on having those piling up issues regarding into their service.

Sending 1 ticket at a time is just right rather than on spamming tickets which will make the problem more worst.They are not scam they do have only some delays but this will really piss you so hard. ;)

Check that transaction in different block explorer and make sure the withdrawal address is correct and yours.
If you can't find that transaction in any of the btc block explorer than its problem from yobit side so you need to contact them and wait for months because they are known for pretty shit customer support.

Try to avoid using them with big amounts.

It could be possible that yobit has signed off the transaction from their end, but has not yet broadcast it for a certain reason. If that's the case, the same txid will be valid as soon as the transaction is broadcasted to the network.

Unfortunately though, that's the main issue with yobit. Customer support is atrocious. And the only way that you can reach them is by their ticket system, which clearly isn't functional whatsoever.

I have not heard of a single case in which the support staff were able to respond to a ticket in a reasonable amount of time, which is why I advise people not to use it at all. You should regularly create new tickets to remind them of the issue, until they actually go and do something about it.

Well, as long as you stick to the main altcoins and avoid tokens and all other rubbish, these exchanges work fine if you ignore occasional issues here and there, which basically every exchange nowadays is subject to.

It also comes down to Hitbtc. It's as always tokens causing the most problems, and they are the reason the popularity of these exchanges has grown significantly throughout the years.

The sooner people stop using and trading tokens (most tokens don't add anything other than speculation anyway) the less problems people will experience. There is a reason major Bitcoin exchanges never list this rubbish. ;)

From a very long time it is the issue with yobit that they do not respond to the support ticket and if they will respond then much longer time will it take. I remember that once I faced an issue and then I asked the support. I not got any reply and then I managed for the alternative and after two months I got a message from yobit that they solved my problem. That is much longer.

I think if we have some bigger exchanges then why we use that exchange for our trade, as it is much profitable to do trade on larger exchanges. If someone say that some of the coins are on yobit which are not on these larger exchange then I will say that these exchanges add those coins which are legit on all the aspects so that none of the trader lose their money.

this is the big problem yobit has:



they ignore their customers, they are arrogant and do not care about their customers



first you should never use yobit again, depending on whether you have a lot of funds in yobit then consider hiring a lawyer and reporting your case to the police because it is the only way you have to recover your fund

If they ignore their customer, its their loss for sure. The wild fire start first on a little heat with dry leaves then turn to smoke and create a great fire.
If you don't see any progress on your problem, it's true to avoid it and spread what happen here in bitcointalk.org and other related website. It's your rights and just tell the truth, just provide a strong evidence about it.

For starting this claim it is important to show your transaction ID url, so that your claim get the strength. As I have not faced any issue while withdrawing my bitcoin from that exchange but they have much issues on the withdrawal of fiat, they often delay for weeks. Try to contact via support but I am sure that they will contact back after weeks or after months better is that to inform the chat moderator. The chat moderator will not come on your call at the chatbox. So to catch him try to stay there and when you see him in discussion with other chat users then ask him for help
After getting your bitcoin do not use again that exchange as this exchange also have a lot of scam coins and they do not care for the security of the wealth of their users and if you every trapped in investing in any coin then the chances are more that you lose them.

The best thing that can happend is for yobit to be hacked and never come online again.. Would do crypto a big service, mainstream will never happend when such exchanges are around.

I guess you have withdrawn a coin where they have not upgraded their wallets, and it is sent on the old chain. I lost a great amount on that. Doubt support ever will answer.

I will never use yobit again, and will warn people about it. I will neither invest a single cent on coins that is newly is listed or gets listed there in the future.
 

Yobit is one of the most popular exchanges around the world, and one of the top list trusted in crypto market. Folks, it's up to you, but thanks for adding some good information about the specific website you've mention above.

Yobit one of the most popular exchanges? Amongst who, noobs?

Confirmed noob.

Lol, you ignore everyone's input and then thank people for adding good information? People like you make sure these exchanges manage to survive. Seriously, this market consists of 90% noobs and 10% people with sense. No wonder that people keep falling for scams and mainstream media nonsense. If one thing became clear throughout the years, then it's the fact that these exchanges will implode at some point, the only question is when.

I have an unanswered support ticket with status "sent" since 06. May. Waiting patiently..

I honestly think a lot of these scamcusations against yobit are mostly undeserved.

Sure, there are wallet issues, stuck transactions, lag, slow support and more even but most exchanges has these issues in one way or another.

I mean, can anyone even give me a name of a crypto-service (of any sort) and guarantee that googling "service+scam" doesnt yield at least 5 results.

Keep calm, and stay positive OP :)

 :o :o :o

 LIZA VIRTUAL TOKEN - YOBIT SCAM!!! DENOMINATION SCAMMERS
 (https://bitcointalk.org/index.php?topic=4349840.0)

 YobiCodes scam at www.yobit.net (https://bitcointalk.org/index.php?topic=3930229.0)


 Yobit Scam withholding 10BTC (https://bitcointalk.org/index.php?topic=2718718.0)

 Yobit SCAM - SYSCOIN withdrawal (https://bitcointalk.org/index.php?topic=3948962.0)


yobit is the worst exchange that exists

While they definitely are one of the worst, I would say that Cryptopia is slightly ahead of Yobit in that regard. The most funny (actually not so funny in reality, more sad) is that with a simple search that only takes a minute or two you can read enough negativity to tell yourself to stay away from these exchanges. Complaining about these exchanges and waiting for problems to be solved can take weeks, while a few minutes of prior research could have prevented all this. The people who joined recently are utter fools and I honestly don't know how these people will ever come to sense. Basic market etiquette and common sense is something they are lacking and probably won't ever know how to utilize....

still no answer on support ticket... well it will never come, but I will keep bumping

You cant blame people yet even ourselves comes to those situations that even a simple search up cant really be undone.We do only realize when we do already suffer issues or problems.
When it comes to ranking i would say Yobit is far more worst that Cyptopia. Its just too far away when it comes to user experience.
Dont stress out yourself too much with that problem yet Yobit is being known with such reputation when it comes to support, They will never answer but the good thing they do resolve out issues without notice but dont expect on when it would happen.

Why don't I experience any sort of inconvenient situation with exchanges, cloud mining, ponzi schemes, or whatever shitcoin? Because I don't mess around with them. I know that these options inherently represent problems, and for that reason you should avoid them. If you know that something isn't good for you, or that it exposes you to whatever risk that may result in coin loss, why would anyone even go for it? It makes no sense to do something that works against you.

For the dumb that's indeed how it works. For the smart common sense is enough to realize that.