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Economy => Trading Discussion => Topic started by: jdubbb18 on December 30, 2013, 05:37:40 AM



Title: cryptsy login problem
Post by: jdubbb18 on December 30, 2013, 05:37:40 AM
I recently set up the option to login to my account by having a text code sent to my cell phone.  Since I set that up I have not been able to log in.  I put in username and password then I am brought to a screen that asks for pin.  but no pin is sent to my phone.   I then click resent auth code but receive an error message that says

An Error Occurred Re-sending Auth Code. Cancel Login and Try Again

anyone else having problems with this?   

Where do I turn for help??

I attempted to get help from cryptsy support site but honestly think that site is worthless at this point.

Any info would be much appreciated




Title: Re: cryptsy login problem
Post by: jonanon on December 30, 2013, 06:53:13 AM
I had a similar issue however the code arrived after about an hour. I did send support an email and had a quick response though.



Title: Re: cryptsy login problem
Post by: cryptodude on January 28, 2014, 12:22:12 AM
This is the third time I have had this problem with Cryptsy.
I can not log in to withdraw my coins. The password does
not work and the Captcha text is so illegible I can't even
guess what it is. I put in support tickets, if they ever reply
its after weeks. I just want to get my coins out and close
my account.
 EVERYONE be aware of what a sleazy exchange Cryptsy is!


Title: Re: cryptsy login problem
Post by: AltorXP on January 28, 2014, 12:37:13 AM
I know, but its the best exchange in terms of support for a variety of coins, and speed. I reccomend submitting a support ticket, wait for a reply (I know it takes forever) and for cryptsy to disable the pin. Once (or if) you enable the pin code again, use a texting app to receive the pin (like text now, text free, voxox, or google voice)
Hope I could help  :)


-AltorXP


Title: Re: cryptsy login problem
Post by: scottii on January 28, 2014, 01:33:13 AM
try  re-sending the code, soon after it ask for it.  if not, cryptsy support is very helpful.  IRC channel #cryptsy_support.  Be sure to have a ticket ready.


Title: Re: cryptsy login problem
Post by: TECSHARE on January 28, 2014, 08:44:08 AM
BURNED BY CRYPTSY?

PUSH BACK
https://bitcointalk.org/index.php?topic=436149.0


Title: Re: cryptsy login problem
Post by: LiamSym on January 28, 2014, 10:23:19 AM
I haven't used cryptsy yet to trade coins, but the last three times I've tried to log in it's made me reset my password. I know that I have it right, so there is clearly a problem with the site. Quite irritating.