Bitcoin Forum

Economy => Service Discussion => Topic started by: BTCjust on January 01, 2014, 08:09:46 AM



Title: what to do that I lost GAuth Code on lakeBTC
Post by: BTCjust on January 01, 2014, 08:09:46 AM
Sorry, I know that's my fault, but what can I do?

"Google Authenticato" in that one I ticked, what I set my account details on lakeBTC...  Just received an express delivery then I was logged out due to the site login timeout, but I hadn't got my account GAuth QR Code yet... How do I,  What should I do now? And my bitcoin...


Title: Re: what to do that I lost GAuth Code on lakeBTC
Post by: empoweoqwj on January 01, 2014, 09:04:36 AM
Sorry, I know that's my fault, but what can I do?

"Google Authenticato" in that one I ticked, what I set my account details on lakeBTC...  Just received an express delivery then I was logged out due to the site login timeout, but I hadn't got my account GAuth QR Code yet... How do I,  What should I do now? And my bitcoin...

Contact their support team and see what can be done. Most companies have policies in place for people that lose their 2FA.


Title: Re: what to do that I lost GAuth Code on lakeBTC
Post by: LakeBTC on January 05, 2014, 03:18:10 AM
Sorry, I know that's my fault, but what can I do?

"Google Authenticato" in that one I ticked, what I set my account details on lakeBTC...  Just received an express delivery then I was logged out due to the site login timeout, but I hadn't got my account GAuth QR Code yet... How do I,  What should I do now? And my bitcoin...

Contact their support team and see what can be done. Most companies have policies in place for people that lose their 2FA.

Yes please contact our customer support. We can help you with that. Thanks.