Bitcoin Forum

As referenced in thread... https://bitcointalk.org/index.php?topic=324918.0 But I'm a NOOB, so I can only post here.  Grrrrr.

On 2013-12-31 11:45 UTC, I did a ~20 BTC withdrawal.  The transaction ID they gave me is nowhere on the blockchain, and the amount has not been credited to my wallet.  BUT the amount instantly debited from my Mt.Gox account.

Support has not responded to my inquir at all.

I am worried, and frustrated with Mt.Gox.  Think I will never use them again.

Anyone else have any experiences like this recently?  And did it work out OK?

Just to update here... The ~20BTC withdrawal finally hit my Bitcoin address AFTER 5 DAYS!
I never got any reply from MtGox in that time either on my support ticket.  So lame!

I will look for a new exchange now for future needs.

Yup, I would suggest that. I don't know how they're still in business.

Just for your information most of company in japan were closed from december 26th to january 6th (national holiday) So I assume Mt.Gox also

I was very lucky! I must have been one of the last people to get their money out of MtGox before they froze funds and ultimately shut down. This was exactly why I had been intending to transfer my bitcoins out of there for safekeeping in my own wallet instead. I had procrastinated for a while on it though, and just a couple weeks more of delay, and I would have been too late!