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Other => Beginners & Help => Topic started by: mhr on January 04, 2014, 07:37:04 PM



Title: WARNING! Do not trade in Coinex.pw
Post by: mhr on January 04, 2014, 07:37:04 PM
Do not trade in Coinex! Only my first deposit was confirmed to my wallet: https://blockchain.info/address/16Jqg2z5XNi3btwMFYjc8buPqLUyciu3v (https://blockchain.info/address/16Jqg2z5XNi3btwMFYjc8buPqLUyciu3v) - giving the impression they are legitimate... however they are transferring all bitcoins on my behalf....

Their support captainfut​ure (notifications-support@coinex.zendesk.com) keep asking questions which they already know the answer, which can only be with the purpose of buying time...

screen shots:

https://drive.google.com/file/d/0B1zzRrW74fa3SWlrUTNhM3FHZHc/
https://drive.google.com/file/d/0B1zzRrW74fa3bFRjcVpzNEhKaDQ/
https://drive.google.com/file/d/0B1zzRrW74fa3SjFFeVpHQmxfU1k/

Anyone can help??

thanks


Title: Re: WARNING! Do not trade in Coinex.pw
Post by: hilariousandco on January 04, 2014, 07:45:30 PM
Do not trade in Coinex! Only my first deposit was confirmed to my wallet: https://blockchain.info/address/16Jqg2z5XNi3btwMFYjc8buPqLUyciu3v (https://blockchain.info/address/16Jqg2z5XNi3btwMFYjc8buPqLUyciu3v) - giving the impression they are legitimate... however they are transferring all bitcoins on my behalf....

Their support captainfut​ure (notifications-support@coinex.zendesk.com) keep asking questions which they already know the answer, which can only be with the purpose of buying time...

Any help??

thanks

I've not heard of them before, but if it's a scam then there's probably nothing you can do I'm afraid.


Title: Re: WARNING! Do not trade in Coinex.pw
Post by: captainfuture on January 05, 2014, 12:59:25 AM
Do not trade in Coinex! Only my first deposit was confirmed to my wallet: https://blockchain.info/address/16Jqg2z5XNi3btwMFYjc8buPqLUyciu3v (https://blockchain.info/address/16Jqg2z5XNi3btwMFYjc8buPqLUyciu3v) - giving the impression they are legitimate... however they are transferring all bitcoins on my behalf....

Their support captainfut​ure (notifications-support@coinex.zendesk.com) keep asking questions which they already know the answer, which can only be with the purpose of buying time...

screen shots:

https://drive.google.com/file/d/0B1zzRrW74fa3SWlrUTNhM3FHZHc/
https://drive.google.com/file/d/0B1zzRrW74fa3bFRjcVpzNEhKaDQ/
https://drive.google.com/file/d/0B1zzRrW74fa3SjFFeVpHQmxfU1k/

Anyone can help??

thanks

may i know your ticket number?

ok i found that ticket.
you are on our list for pending depostits to process...
if you would have given me clearly txids at your first ticket request, it would be already processed....




Title: Re: WARNING! Do not trade in Coinex.pw
Post by: mhr on January 05, 2014, 01:03:59 AM
Here

https://coinex.zendesk.com/hc/en-us/requests/4025

Can you please tell when should I expect and how much?


Title: Re: WARNING! Do not trade in Coinex.pw
Post by: colinfx on January 05, 2014, 01:29:14 AM
I've had no problems with coinex.pw for deposits or withdrawals.

Cfx.


Title: Re: WARNING! Do not trade in Coinex.pw
Post by: HeatherG78 on January 05, 2014, 01:33:10 AM
Coinex.pw has worked pretty good for us recently. It has worked when other sites had problems. Cryptsy had issues and mcxnow was closed, so we tried coinex. It has come very far recently and is among the major exchanges. I'd trust coinex.pw with my funds. Only issue is see is that some markets dont have much volume but I imagine it will change with time.


Title: Re: WARNING! Do not trade in Coinex.pw
Post by: black_swan on January 05, 2014, 01:35:21 AM
I have used it a couple of time and deposits were really quick to confirm.
Not sure what's the situation with withdrawals


Title: Re: WARNING! Do not trade in Coinex.pw
Post by: mhr on January 05, 2014, 02:19:48 AM
Thanks for reassuring CoinEX may be reliable, but the problem lies at their end as confirmed from their customer service in the communication bellow from zendesk:

Still not solved!

cheers

 Request #4025 Please check my wallet

    User_avatar
    mhr last Friday at 14:24

    And deposit the bitcoins asap

    https://blockchain.info/address/16Jqg2z5XNi3btwMFYjc8buPqLUyciu3v?filter=2
    thanks

    16Jqg2z5XNi3btwMFYjc8buPqLUyciu3v

    ------------------
    Submitted from: https://coinex.pw/account/change_password/b3xFoKqo3ct41iBfEu5d
    Avatar_120370
    captainfuture last Friday at 14:25

    Can you give us the correspondending txid for that missing deposit?
    User_avatar
    mhr last Friday at 19:20

    Hi,

    There are many incomplete and missing! You find txid here: https://blockchain.info/address/16Jqg2z5XNi3btwMFYjc8buPqLUyciu3v

    Much appreciated!

    1)
    #257186706
    -4.95833072 BTC
    Withdrawal BTC to address 16Jqg2z5XNi3btwMFYjc8buPqLUyciu3veb0e848776594cb4b8d435a297dcf544ee5235d4261135 30ec70ac5a68927628

    2)

    317154Jan. 1, 2014Bitcoin4.00000000 BTCFinishedd40eea2c55a85af9a860715e0af3ab5c95025cd43b9408b3d2d01acc3adb2e7f

    3)
    1056901/01/2014 21:53:37
    01/01/2014 21:53:4016Jqg2z5XNi3btwMFYjc8buPqLUyciu3v
    eb0e848776594cb4b8d435a297dcf544ee5235d426113530ec70ac5a689276285,36943998Concluída4)
    BTC-2.42149985BITCOIN02 Jan 02:17Completed 16Jqg2z5XNi3btwMFYjc8buPqLUyciu3v, txid: 73e981eb2b8d6a2bab36aaaa09409861b818c0a669b43d91aee8c114ef8c30ce
    mhr
    Avatar_120370
    captainfuture last Friday at 19:23

    what of them are deposits to coinex?
    User_avatar
    mhr last Friday at 19:32

    All of them - here is my bitcoin addres with CoinEX:
    16Jqg2z5XNi3btwMFYjc8buPqLUyciu3v

    Attached you can see a screenshot and confirm.

    In this link you can see that only one deposit was acknoledged: https://blockchain.info/address/16Jqg2z5XNi3btwMFYjc8buPqLUyciu3v

    Can you solve it asap please?

    Thanks
    mhr
    Avatar_120370
    captainfuture last Friday at 19:38

    its hard for me to see the txid
    1) is eb0e848776594cb4b8d435a297dcf544ee5235d426113530ec70ac5a68927628 i think
    2) is d40eea2c55a85af9a860715e0af3ab5c95025cd43b9408b3d2d01acc3adb2e7f ?
    and 3) ?
    User_avatar
    mhr Yesterday at 18:22

    Hi, I still havent been credited.

    Thanks
    mhr

    Date: Fri, 3 Jan 2014 19:32:15 +0000

    All of them - here is my bitcoin addres with CoinEX:
    16Jqg2z5XNi3btwMFYjc8buPqLUyciu3v

    Attached you can see a screenshot and confirm.

    In this link you can see that only one deposit was acknoledged: https://blockchain.info/address/16Jqg2z5XNi3btwMFYjc8buPqLUyciu3v

    Can you solve it asap please?

    Thanks
    mhr

    Date: Fri, 3 Jan 2014 19:23:25 +0000
    From: notifications-support@coinex.zendesk.com

    its hard for me to see the txid
    1) is eb0e848776594cb4b8d435a297dcf544ee5235d426113530ec70ac5a68927628 i think
    2) is d40eea2c55a85af9a860715e0af3ab5c95025cd43b9408b3d2d01acc3adb2e7f ?
    and 3) ?
    User_avatar
    mhr Yesterday at 18:42

    Hi, the other 2 are:

    3) eb0e848776594cb4b8d435a297dcf544ee5235d426113530ec70ac5a68927628

    4) 73e981eb2b8d6a2bab36aaaa09409861b818c0a669b43d91aee8c114ef8c30ce

    This is very bad. When will be sorted?

    thanks
    mhr
    User_avatar
    mhr Yesterday at 18:51

    Here is the other one:

    d54c76082654a076de6fba4af2972f20b55a0b6107768d329bfa81126f25afff

    I dont understand your question as you have access to all of this.

    mhr

    Date: Sat, 4 Jan 2014 18:41:50 +0000

    Hi, the other 2 are:

    3) eb0e848776594cb4b8d435a297dcf544ee5235d426113530ec70ac5a68927628

    4) 73e981eb2b8d6a2bab36aaaa09409861b818c0a669b43d91aee8c114ef8c30ce

    This is very bad. When will be sorted?

    thanks
    mhr

    Date: Sat, 4 Jan 2014 18:31:11 +0000
    From: notifications-support@coinex.zendesk.com
    To: mhr
    Subject: [coinEX] Re: Please check my wallet
    User_avatar
    mhr Yesterday at 19:00

    Hi,

    I believe I will need to tell bitcointalk and eveyone about this and warn about your website.

    Just received this email and I have not done any transaction:

    Payment Sent Notification

    A Payment has been sent from your bitcoin wallet.






    8307cd8a74ea2e5fd8cd673dd9a991b955a407dc7280b229e752b4eabd7acb54 1GhifvYjC4eyyGSARfTCf67GSvUcTXPz1y
    1Facb8QnikfPUoo8WVFnyai3e1Hcov9y8T 234.39156377 BTC

    Date: Sat, 4 Jan 2014 18:50:59 +0000

    Here is the other one:

    d54c76082654a076de6fba4af2972f20b55a0b6107768d329bfa81126f25afff

    I dont understand your question as you have access to all of this.

    mhr

    From: mhr
    To: support+id4025@coinex.zendesk.com
    Subject: RE: [coinEX] Re: Please check my wallet
    Date: Sat, 4 Jan 2014 18:41:50 +0000

    Hi, the other 2 are:

    3) eb0e848776594cb4b8d435a297dcf544ee5235d426113530ec70ac5a68927628

    4) 73e981eb2b8d6a2bab36aaaa09409861b818c0a669b43d91aee8c114ef8c30ce

    This is very bad. When will be sorted?

    thanks
    mhr

    Date: Sat, 4 Jan 2014 18:31:11 +0000
    From: notifications-support@coinex.zendesk.com
    To: mhr
    Subject: [coinEX] Re: Please check my wallet
    User_avatar
    mhr Yesterday at 20:06

    You have less than one hour to solve this:

    Message not sentErrors:Account should be at least 3 days old (about 1 hour remaining)

    Date: Sat, 4 Jan 2014 19:00:08 +0000

    Hi,

    I believe I will need to tell bitcointalk and eveyone about this and warn about your website.

    Just received this email and I have not done any transaction:

    Payment Sent Notification

    A Payment has been sent from your bitcoin wallet.






    8307cd8a74ea2e5fd8cd673dd9a991b955a407dc7280b229e752b4eabd7acb54 1GhifvYjC4eyyGSARfTCf67GSvUcTXPz1y
    1Facb8QnikfPUoo8WVFnyai3e1Hcov9y8T 234.39156377 BTC

    From: mhr
    To: support+id4025@coinex.zendesk.com
    Subject: RE: [coinEX] Re: Please check my wallet
    Date: Sat, 4 Jan 2014 18:50:59 +0000

    Here is the other one:

    d54c76082654a076de6fba4af2972f20b55a0b6107768d329bfa81126f25afff

    I dont understand your question as you have access to all of this.

    mhr

    From: mhr
    To: support+id4025@coinex.zendesk.com
    Subject: RE: [coinEX] Re: Please check my wallet
    Date: Sat, 4 Jan 2014 18:41:50 +0000

    Hi, the other 2 are:

    3) eb0e848776594cb4b8d435a297dcf544ee5235d426113530ec70ac5a68927628

    4) 73e981eb2b8d6a2bab36aaaa09409861b818c0a669b43d91aee8c114ef8c30ce

    This is very bad. When will be sorted?

    thanks
    mhr

    Date: Sat, 4 Jan 2014 18:31:11 +0000
    From: notifications-support@coinex.zendesk.com
    To: mhr
    Subject: [coinEX] Re: Please check my wallet
    User_avatar
    mhr Today at 00:49

    Please deposit asap!!!
        Screen Shot 2014-01-05 at 00.21.35.png (90 KB)
        Screen Shot 2014-01-04 at 23.59.28.png (50 KB)
        Screen Shot 2014-01-05 at 00.47.45.png (100 KB)
    Avatar_120370
    captainfuture Today at 01:21

    you are on our list to process.
    Avatar_120370
    captainfuture Today at 01:27

    Request #4143 "Where are my bitcoin??????" was closed and merged into this request. Last comment in request #4143:

    This is unnaceptable!
    https://bitcointalk.org/index.php?topic=398903.msg4311780
    Avatar_120370
    captainfuture Today at 01:27

    YOU ARE ON THE LIST TO PROCESS!!!
    User_avatar
    mhr Today at 01:31

    THANKS

    But you haven't answered my question: when should I expect the all 4 deposits?
    Avatar_120370
    captainfuture Today at 01:35

    i have 4 txids on my list:

    mhr   eb0e848776594cb4b8d435a297dcf544ee5235d426113530ec70ac5a68927628
    73e981eb2b8d6a2bab36aaaa09409861b818c0a669b43d91aee8c114ef8c30ce
    d40eea2c55a85af9a860715e0af3ab5c95025cd43b9408b3d2d01acc3adb2e7f
    d54c76082654a076de6fba4af2972f20b55a0b6107768d329bfa81126f25afff

    is that correct?

    sorry, but i am not the sysop and i am preparing only the list for the sysop to process and help him to do his work faster.
    User_avatar
    mhr Today at 01:53

    Yes

    5.36943998 BTC
    eb0e848776594cb4b8d435a297dcf544ee5235d426113530ec70ac5a68927628

    2.42149985 BTC
    73e981eb2b8d6a2bab36aaaa09409861b818c0a669b43d91aee8c114ef8c30ce

    4 BTC
    d40eea2c55a85af9a860715e0af3ab5c95025cd43b9408b3d2d01acc3adb2e7f

    4.95733072 BTC
    d54c76082654a076de6fba4af2972f20b55a0b6107768d329bfa81126f25afff

    Again, you find this in my blockchain public wallet:
    https://blockchain.info/address/16Jqg2z5XNi3btwMFYjc8buPqLUyciu3v

    You could be honest and get some time without me shouting about, but I still have no clear answer of when I will get all those confirmed deposits in my wallet.

    cheers,
    mhr
    Avatar_120370
    captainfuture Today at 01:55

    ok. heavy birth :)
    erundook will process it when he is awake.


Title: Re: WARNING! Do not trade in Coinex.pw
Post by: mhr on January 05, 2014, 02:38:10 PM
no resolution up to now....

simply unacceptable!


Title: Re: WARNING! Do not trade in Coinex.pw
Post by: meade16 on January 05, 2014, 03:06:59 PM
Have you tried the chat in Coinex?


Title: Re: WARNING! Do not trade in Coinex.pw
Post by: captainfuture on January 05, 2014, 03:13:03 PM
all pending deposits processed.


Title: Re: WARNING! Do not trade in Coinex.pw
Post by: mhr on January 05, 2014, 03:20:45 PM
thanks

the post will be here as lesson for both of us

cheers


Title: Re: WARNING! Do not trade in Coinex.pw
Post by: strideknight on January 05, 2014, 03:46:41 PM
Coinex has worked great for me on several occasions.  They have fewer glitches than cryptsy anyways.


Title: Re: WARNING! Do not trade in Coinex.pw
Post by: TurboCoin_XTB on January 05, 2014, 04:08:01 PM
Coinex.pw is fine :)


Title: Re: WARNING! Do not trade in Coinex.pw
Post by: buckey on January 07, 2014, 02:45:03 AM
I have done  plenty of transactions there a no problems at all..


Title: Re: WARNING! Do not trade in Coinex.pw
Post by: torrpisgro on January 07, 2014, 02:59:39 AM
This is the first time I've heard of a problem


Title: Re: WARNING! Do not trade in Coinex.pw
Post by: Hueristic on February 13, 2014, 01:15:50 PM
Never had a problem unlike Craptsy which sucks and holds your coins hostage while making money on them then giving them back when the price is in the shitter. Or Coin-E which just outright steals them.


Title: Re: WARNING! Do not trade in Coinex.pw
Post by: Gamer67 on February 13, 2014, 01:25:36 PM
Thread is more than a month old. This was a non story then and it is even more so now.


Title: Re: WARNING! Do not trade in Coinex.pw
Post by: Sonny on February 13, 2014, 04:27:18 PM
Thread is more than a month old. This was a non story then and it is even more so now.

Well at least, OP's problem was completely solved in a day :)
The support seems to be pretty good...


Title: Re: WARNING! Do not trade in Coinex.pw
Post by: MashRinx on February 13, 2014, 04:54:21 PM
No issues here with coinEx.pw either.  I have mined against one of their switch pools, traded and transferred out, all without issue.


Title: Re: WARNING! Do not trade in Coinex.pw
Post by: Hueristic on February 13, 2014, 06:15:51 PM
I think OP needs to update title or we neg trade rate him.


Title: Re: WARNING! Do not trade in Coinex.pw
Post by: nikona on February 13, 2014, 06:35:55 PM
What did they do ? trading alt coin ?


Title: Re: WARNING! Do not trade in Coinex.pw
Post by: Gamer67 on February 13, 2014, 06:41:16 PM
Storm in a tea cup. The thread is old and was already dying its death. If anything Hueristic should be slapped with a trout for resurrecting it. ;)


Title: Re: WARNING! Do not trade in Coinex.pw
Post by: Sonny on February 13, 2014, 07:50:28 PM
What did they do ? trading alt coin ?

Yup, it is an altcoin exchange.
You can buy/sell altcoins for bitcoin.


Title: Re: WARNING! Do not trade in Coinex.pw
Post by: Hueristic on February 14, 2014, 03:22:45 AM
Storm in a tea cup. The thread is old and was already dying its death. If anything Hueristic should be slapped with a trout for resurrecting it. ;)

I have an alter ego named Necros. ;)

Shitty thing is it came up on first page when I googled coinex. that's how I found it and why the title should be changed or thread deleted.


Title: Re: WARNING! Do not trade in Coinex.pw
Post by: oxfardk on February 14, 2014, 05:45:55 AM
This thread should be locked then cause it's confusing to answer OP' right now


Title: Re: WARNING! Do not trade in Coinex.pw
Post by: Sonny on February 14, 2014, 05:53:09 AM
This thread should be locked then cause it's confusing to answer OP' right now

lol, blame the one necro'ed this old thread :P


Title: Re: WARNING! Do not trade in Coinex.pw
Post by: Hueristic on February 14, 2014, 01:14:22 PM
This thread should be locked then cause it's confusing to answer OP' right now

lol, blame the one necro'ed this old thread :P
:P :P :P

Enough! 1 month is not a Necro! If it hits page one on a google search it's relevant and the fact that we are all standing up for CoinEx is a good thing for anyone that googled this as leaving it as it was would have left the impression that the op was correct.

So even though admins here don't give 2 shits about this area I would also ask for the thread to be locked, deleted or topic header edited.

Is op even around anymore? It's obvious OP never used Craptsy or coins-e!



Title: Re: WARNING! Do not trade in Coinex.pw
Post by: captainfuture on February 14, 2014, 01:18:09 PM
i repeat again:

if the OP would have given me clearly txids at his first ticket request, it would have been processed in a normal timeframe.


Title: Re: WARNING! Do not trade in Coinex.pw
Post by: Hueristic on February 14, 2014, 03:24:20 PM
i repeat again:

if the OP would have given me clearly txids at his first ticket request, it would have been processed in a normal timeframe.

While I have your attention ...


ADD NOBLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!

:) :) :) :)


Title: Re: WARNING! Do not trade in Coinex.pw
Post by: BassDuck on March 11, 2014, 04:45:59 PM
This just happened to me, I've been waiting almost 20 hours, I sent a support ticket with the correct TXID and nothing no reply, What a piece of shit, like how fucking hard is it to rebroadcast a damn transaction? The one time I need to withdraw my bitcoin and it gets stuck or w.e the fuck is happening, what a fucking joke. Mt.Gox #2

 Destination: 1LiieYSLEfLZY4mZpSkzVkwop9YgNPmLvZ
TXID: 8e664789115b79b7ed0f59a64f3039b7b5e2ddd59cc657a9b6d5c6a59c2243cb


Title: Re: WARNING! Do not trade in Coinex.pw
Post by: alex_bronco on March 11, 2014, 06:07:06 PM
Thanks a lot for warning about this Coinex.pw!


Title: Re: WARNING! Do not trade in Coinex.pw
Post by: jeroenn13 on March 11, 2014, 09:28:12 PM
Could you post this in the scam accusation section?


Title: Re: WARNING! Do not trade in Coinex.pw
Post by: BassDuck on March 13, 2014, 12:23:08 AM
Two day's still no reply from support still don't have my bitcoins, what a joke... use this exchange at your own risk..


Title: Re: WARNING! Do not trade in Coinex.pw
Post by: marto25 on March 15, 2014, 12:38:41 PM

I dont know if this support ticket systems works or Its monitored becase coinex does not answer. I hope here to get solution of my problem. Thanks

>>>>>>>>>>>>>>>>>


I canceld one of my CTM orders - 500 000+ but the amount was not noticed back in my ballance. can you please check and fix this?

Thanks and best regards
my login:
bit6



can you pls respond after 5 days here ....
or here : https://cryptocointalk.com/topic/928-coinex-realtime-exchange-with-zero-fees-for-beta/page-4
or my Ticket: Request #9398


Title: Re: WARNING! Do not trade in Coinex.pw
Post by: jparsley on March 15, 2014, 02:53:29 PM
Thanks for the info since mtgox some xchangers have been using excuses to steal coins


Title: Re: WARNING! Do not trade in Coinex.pw
Post by: D05GTO on March 15, 2014, 03:46:22 PM
No idea why people use these anonymous exchanges.   It's just like letting the Prince of Nigeria hold your money.   Use a transparent, licensed exchange.   Do some research.. if you don't know who or where they are do not send MONEY to them..  BTC other coins are money to me.  All should have something like this with verifiable information.

https://www.atomic-trade.com/about







Title: Re: WARNING! Do not trade in Coinex.pw
Post by: marto25 on March 16, 2014, 12:20:46 PM
absolutely impossible is to contact Coinex.PW

I have been trying since days to get in touch with them via email, forum, PM, chat system It seems as they dont exist. Unfortunely coinex is the next scammer project ;(


Title: Re: WARNING! Do not trade in Coinex.pw
Post by: roy7 on March 17, 2014, 07:51:03 PM
absolutely impossible is to contact Coinex.PW

I have been trying since days to get in touch with them via email, forum, PM, chat system It seems as they dont exist. Unfortunely coinex is the next scammer project ;(

Could try Twitter.

https://twitter.com/CoinexPW