Bitcoin Forum

Kucoin has earned a good reputation as a crytpocurrency exchange. But its trading volume is very low. What is the main reasons behind it. Though it is a new exchange, ETH/BTC 24h volume is 2.2 m where HitBTC volume is BTC/USDT 68m and ETH/BTC 27m.

Obviously not many traders are using Kucoin, as per coinmarketcap: (Per 24 Hour Trading Volume)

7. HitBTC
38. Kucoin

Hitbtc is among the top 10 exchanges around, although if you are going to look around the forum there are a lot of scam accusations against them. Just like you said Kucoin is fairly new, maybe it still hasn't gain the trust as of now that's why not much trading is going around on their exchanges.

If you're looking at volume in terms of US dollars, then of course the volume crashed due to the fact that the prices of all the coins crashed (meaning that they're going to look like they have less volume in USD) If you compare this to the amounts of bitcoin they have volume in, it's not much of an issue at all -- check out this reddit thread for more in-depth explanations on the topic (https://www.reddit.com/r/kucoin/comments/7rp089/volume_on_kucoin_what_happened/)

Kucoin is one of the best new exchanges and is moving up the ranks quite quickly. Just a few months ago it was around 45 and now you can see it has moved up to 38. I think it will go into the top 20 this year, lots of good coins and a reliable safe exchange to trade coins in.

Anything has a process and cant really be achieve overtime. We do see the potential on ranking up but if volume would still remain in a matter of time then its expected that he wont able to move up because traders do make always prefer to trade up into other exchange than on Kucoin itself.Talking about issues then it cant really be avoided even on the top tiers or rankings do have its existing issues.
Anything is possible that it would hit up on those ranking but it will still depend on how they would perform or giving out such good service among traders.

I think while there is binance, those exchanges have no chance except decentralized ones because they don't bring many differences but decentralized exchanges especially oax can gain dominance.

New exchanges will not gain reputation easily especially when there's a lot of exchanges offering the same service. Kucoin is one of the best exchange today and yeah time can tell and this exchange can be a big thing. The volume maybe low today, I believe many investors will come in and kucoin is one their choices to use in trading with cryptos.

Almost every country's traders know well about hitbtc. Because it is a well known, old exchange than Kucoin. No one ever thought that Binance will be the first exchange by volume in a couple years, it was a revolutionary gain. And everybody accepts it. But Kucoin is a growing exchange, whoever traded here, he will come again, but not many people know about it. Buy day by day, the kucoin volume will be high like Binance because everyone has seen a new binance in kucoin exchange.

It isn't low though, it has gone lower over the past couple of months though. I remember Kucoin being a top 25 exchange earlier this year only, perhaps this is an anomaly then.

Binance already set the bar high, superb support, quick actions against potential threat that's why they are number 1 right now. So its up to other exchanges to catch up.


If that is the case then good for them. It's a sign that they are gaining the trust of the traders but it will take some time to have trading volumes increases. As others have said, it's not a overnight process. Although I have one bad experience against them, but I think its a isolated case.

Thank you. Though Hitbtc at 7. but not convenient. So much dust left for every token.

Thank you

I am also satisfied with its service. I hope so, at 20.

I wonder!! some say hitbtc is a scam! how it comes into top ten!

Many new exchangers now, and competition will happen.
kucoin has an expensive fee, maybe this is one reason traders choose another exchange.

@OP, you answered your question. Kucoin must have obviously low volume because it is a new exchange than hitbtc which been on the space for 4 years and one of the TOP 10 exchanges. Kucoin has the potential, it's just that people are more comfortable using older exchanges than the new ones, what Kucoin need is to have better Customer Support and continue to increase their security, success is not far.

I think it's also part in fact due to the servers for kucoin not being too good, if you have ever really tried to use their exchange you would notice that during massive price changes the servers would be slow, would crash, or would otherwise impede your ability to trade. They also don't have the same (amazing) customer service that companies like binance put out -- and that is going to be limiting in a time where people are REALLY scared that their exchange is going to run away with their money.

Binance has been able to take over due to the fact that they have an amazing team of customer service, amazing servers, and an amazing GUI. If there is ever a problem you will find out by the CEO from binance pretty quickly, while these other exchanges take a good amount of time to do this.

Binance is amazing, which kills it for competitors. Though high withdrawal fees may be a way for KuCoin (and other competitors) to take some of the market share from binance.

HitBTC is a Chinese exchange I think and Chinese exchanges have been known to inflate their volume numbers. Also Kucoin has being copying the Binance exchange and thus hasn't been able to create its own niche, due to which most of the people go with Binance as it is more secure and has higher volume and also the whales are mostly on Binance who drive most of the volume.

actually kkoin exchange is pretty good only there are some services that are not there and there are in other exchanges so kucoin less desirable many people. Now we think like this kucoin is a fairly new exchange when compared with others when there is a new exchange but the service and limitations of the coin is still good with the old exchanges for what we use the new exchange. However, if there is a renewal and some services improved, the user may increase.

Kucoin need more advertising and offer good program to attrack trader. Now too many new exchange so will many competitor and all exchange should be offer good customer support and other product. If the exchange not make any inovation to attrack member, their volume can be decreased like other exchange Bittrex,Poloniex, etc.

HITBTC operated since 2013 but Kucoin less than 1 years,  can be Kucoin has lower volume because many trader dont like  the interface,  and they should increase their Promotion program. Actually Kucoin  is good exchange,  but trader prefer to chooce  Binance because can be has more nice interface and higher volume.

Ku coin is a good exchange but it does not mean that it needs to have the number one volume. Hitbtc had already been around for a while before kucoin was created. Therefore, there is nothing we need to consider about this. Kucoin will have a bigger volume once it becomes more popular

although sometimes Kucoin has a small trading volume but I think kucoin is one of the best trades and as long as I use it the kucoin has never had a problem.

thank you so much!

I think there are multiple reasons for it. First is that it has a lot of powerful and reputable rivals. People use services of Binance, Bittrex, and others. For the second, multiple new projects use Kucoin to list their tokens after the ICO to increase their tokens price, as Kucoin is consider is one of the top reliable exchanges. So, holders of these new tokens hold them until they are listed on Kucoin, wait for the price to pump, then sell all their tokens, receive some BTC or ETH and withdraw it to their accounts on the top exchanges. Thus, stopping trading on Kucoin. That's it, I guess. And the third negative thing about Kucoin is that it started to require compulsory verification. People prefer using Binance, as it allows to trade without verification up to 2 BTC, instead of sharing their personal information and documents.

Personally, I still haven't tried trading on kucoin exchange because I'm satisfied with the service that Binance giving to me, so I can't say what are the things that kucoin are lacking. Being a new cryptocurrency exchange should not be a reason why the volume is low. If the service of that exchange is good, the system security is strong and website is always up then traders will come. And another thing, I'm not really sure but I think kucoin and binance both started last year, but if you will compare the current volume of this exchanges, it clearly say that are things that people don't like about that exchange. There's a lot of competition and a lot of incident of an exchange being hacked so people are now careful on what exchange they will trust.

New Exchange may time to grow in crypto market all of sudden the Kucoin trading exchange will be successful and virally accepted by many traders

Obviously it can not be compared KuCoin exchange to HitBtc because in the first place KuCoin is newly establish coin exchange in a cryptotrading and infact you can not made its name directly due to many exchange site are competed at this increase trading exchange too plus other trading exchange has been developed in the blockchain at this moment. Perhaps to HitBtc which is already established and known for more than a year.

I think that Kucoin is still relatively new exchange, that's why trading volume is very low, but it has earned good reputation during this time. The trading volume will gradually increase as more and more people start using it.

There are more than 200 exchanges in crypto market now, so this make so many competition between them, and to be top 10 exchanges should be has better marketing and offer interesting product to customer. Many trader now need more feature in crypto exchange. I also not use Kucoin because they dont have trigger order function, and i think they should be add it because many trader need it in trading activity to minimum the risk of trading.

I think because their services are not excellent. They promises to distribute the airdrops within a month but it turned out the holders haven't received anything for more than half a year!

It's not only Kucoin's volume is low. Bittrex volume is very low too. And on a lot of xchanges as well. Just a general market cycles thing imo.

I really love Kucoin exchange which has many advantage for trader. Alot of potential altcoin are listed on this exchange. The low volume of Kucoin can explain because this is the new exchange and it need more time to attractive traders. I think in the end of 2018, Kucoin will be go to the TOP20 biggest exchange in cypto

Actually Kucoin is good exchange it also have an mobile app for on the go trading and yet i am agree that it has lower trading than others.
I think Kucoin need to additional marketing campaign by doing roadshows in major cities to increase its exposure to the traders as the platform of kucoin is stable, consistent and running smoothly.

I think people prefer a safe place to store their assets, I don't say kucoin is not safe, but people are more confident in exchanges coming from their country, or they are more confident in larger exchanges like Okex and binance. I think people only use kucoin to buy coins at a lower price than other exchanges, after that they move to keep their assets in the exchange they like.