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Title: Reset iphone, Used google authenticator. Can't logon to ghash. Post by: omegahertz on January 15, 2014, 04:20:45 PM I've changed pools to bitminter since the 51% issue came about. I simply want to withdraw my funds.
I've reinstalled google authenticator on my iphone since the OS wipe and restore. However, I can't logon to the site. Please advise. Title: Re: Reset iphone, Used google authenticator. Can't logon to ghash. Post by: RedNax on January 17, 2014, 01:46:52 PM I've changed pools to bitminter since the 51% issue came about. I simply want to withdraw my funds. I've reinstalled google authenticator on my iphone since the OS wipe and restore. However, I can't logon to the site. Please advise. Have you backup the original 'secrets' anywhere? If not... then there's not much you can do. Title: Re: Reset iphone, Used google authenticator. Can't logon to ghash. Post by: scranagar on January 17, 2014, 01:54:29 PM You need the Google Authenticator Plain Text Keys. Perhaps you have a backup in a .txt-File?
If not, you canīt login. Contact the support of ghash.io and hope they are in good mood. Title: Re: Reset iphone, Used google authenticator. Can't logon to ghash. Post by: omegahertz on February 01, 2014, 01:32:05 AM 1. Contacted gnash. Very helpful. I was a little surprised. Done.
2. Contacted mtgox. This wasn't their first rodeo. Had an automated process. Took a full week and two emails. Done. 3. Coinbase. Didn't bother. Also texted my phone as well. 4. Bitpay. Horrible customer service. No real process. Fuck. 4. Then I realized I could just restore from backup. Got my codes. Disabled 2FA. Re-established 2FA and took backups of my codes. Truecrypted them and put them in a USB stick in my firesafe. Done and done. Title: Re: Reset iphone, Used google authenticator. Can't logon to ghash. Post by: empoweoqwj on February 01, 2014, 03:48:10 AM 1. Contacted gnash. Very helpful. I was a little surprised. Done. 2. Contacted mtgox. This wasn't their first rodeo. Had an automated process. Took a full week and two emails. Done. 3. Coinbase. Didn't bother. Also texted my phone as well. 4. Bitpay. Horrible customer service. No real process. Fuck. 4. Then I realized I could just restore from backup. Got my codes. Disabled 2FA. Re-established 2FA and took backups of my codes. Truecrypted them and put them in a USB stick in my firesafe. Done and done. Glad it worked out for you. When you create 2FA key with any site, they give you a 'secret code'. You should always store this somewhere. That's the easiest way to get things working if you ever lose your iphone or something similar. Title: Re: Reset iphone, Used google authenticator. Can't logon to ghash. Post by: Sonny on February 01, 2014, 10:38:32 AM 1. Contacted gnash. Very helpful. I was a little surprised. Done. 2. Contacted mtgox. This wasn't their first rodeo. Had an automated process. Took a full week and two emails. Done. 3. Coinbase. Didn't bother. Also texted my phone as well. 4. Bitpay. Horrible customer service. No real process. Fuck. 4. Then I realized I could just restore from backup. Got my codes. Disabled 2FA. Re-established 2FA and took backups of my codes. Truecrypted them and put them in a USB stick in my firesafe. Done and done. I am surprise to see that mtgox provide better support service than bitpay lol. :P OP, glad to see your problem solved. :) |