Title: [supp] Bitcoin.de - support for people of france Post by: C. Bergmann on January 28, 2014, 08:43:15 PM Bonjour dear Bitcoiners of france,
I am sorry I don't speak french. Everytime I try in france or belgium I receive an answer in german and discover french people speak better german than I speak french. So this thread is in english. Excusez-mois. In this thread you can ask me questions about bitcoin.de. If you have problems with our service, I can give you advices and direct your request to our support team. We want to serve you as best as we can, so I am also curious about your experiences with our marketplace. Don't hesitate to ask and tell, I am open for critique. Merci :) For your information I buildet a little flyer figuring out the most important facts about our marketplace. https://i.imgur.com/XuQq4Cm.jpg Title: Re: [supp] Bitcoin.de - support for people of france Post by: trankil on January 29, 2014, 01:42:46 PM yes very good site and fast support i like it
Title: Re: [supp] Bitcoin.de - support for people of france Post by: C. Bergmann on January 29, 2014, 06:13:03 PM Hello I really like your market place, and the support I received when I lost my yubikey was fast and nice. :) I have bought almost all my bitcoins on your market and everything goes very well If you want to hire a french, count me in. :) Thank you. As soon as we start to search a french employe, I'll contact you. Title: Re: [supp] Bitcoin.de - support for people of france Post by: C. Bergmann on February 03, 2014, 09:33:05 AM We have a english section in our bulletin board now: https://forum.bitcoin.de/forums/29-Board-(English-Language)
Questions welcome Title: Re: [supp] Bitcoin.de - support for people of france Post by: C. Bergmann on February 03, 2014, 09:44:44 AM New @ bitcoin.de:
- 2-Factor for everyone: we enabled 2-factor for every customer. You have three options: 1) Yubikey (soon you can order the stick from your profile on bitcoin.de) 2.) Google-Authenticator (or some other OTP [one-tokken-password]) on your smartphone 3.) most simply, but not as secure as the other options: email. We send you the tans. - we enabled a "read-only-version": If you enable it, you can loggin without a tan, but only to read. - choose the bank of your trading partner: on your marketplace you can sort the offers due to the bank or banking group. If you share a bank with your trading partner the transaction happens faster - new chart: you see it. If you have questions - I'm here - automatic suspension of people which don't pay the check: We received some complaints about traders ordering bitcoins but refuse to pay. Especially with dancing prices this is annoying. Now people who do so repeatedley are automatically suspended. - coming soon: a subwallet for your taxes. After 12 month we give you a confirmation you didn't spend / sold the bitcoins. In germany income from bitcoins is taxfree if you hold them 12 month. Questions are welcome. Title: Re: [supp] Bitcoin.de - support for people of france Post by: C. Bergmann on February 03, 2014, 01:19:42 PM - coming soon: a subwallet for your taxes. After 12 month we give you a confirmation you didn't spend / sold the bitcoins. In germany income from bitcoins is taxfree if you hold them 12 month. Questions are welcome. Hello How will this work ? We have to let the coins in the web wallet ? I have personnaly moved my purchases from bitcoin-QT wallet to paper wallets. Do you have a way to link my purchase with the first deposit adress, so I can prove that I'm still possessing the coins I bought on your website ? I just have kept my purchase list, thinking it should be enough. But nothing identify the coins in it. To be honest I don't know in detail how it will work ... I also don't know if you need something like this to proof it against you financial authority. We just try to make it easier for you. I think we will experiment with several solutions, hot wallet, cold wallet, read only, -- I don't know and think we will see how it plays out. In our forum we have a thread about our marketplace, now also in english, https://forum.bitcoin.de/forums/31-Marketplace-Bitcoin-de, if you can post your circumstances and your wishes here the chances are higher we discuss them internly. Title: Re: [supp] Bitcoin.de - support for people of france Post by: trankil on February 03, 2014, 03:35:26 PM hi
whe we are in french language on your site and not logged and we log into, we switch in German langage it is possible for you to keep the original choosen langage? thanks Title: Re: [supp] Bitcoin.de - support for people of france Post by: C. Bergmann on February 04, 2014, 11:14:51 AM If you're looking for charts for bitcoin.de you'll find it here:
http://bitcoinwisdom.com/markets/bitcoinde/btceur and brandnew: http://bitcoinity.org/markets/bitcoinde/EUR Title: Re: [supp] Bitcoin.de - support for people of france Post by: C. Bergmann on February 04, 2014, 01:05:05 PM hi whe we are in french language on your site and not logged and we log into, we switch in German langage it is possible for you to keep the original choosen langage? thanks Our support doesn't know this problem. Can you send me a short documentation with two screenshots (Homepage in french, german site you switched)? christoph_bergmann_33@t-online.de thanks Title: Re: [supp] Bitcoin.de - support for people of france Post by: trankil on February 04, 2014, 02:21:15 PM send
Title: Re: [supp] Bitcoin.de - support for people of france Post by: C. Bergmann on February 25, 2014, 11:51:47 AM Some news from our marketplace to keep you up to date:
Security
Trading
Funding
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