Title: JAXX Wallet ETC was gone Post by: flavio.rib on June 04, 2018, 08:11:24 AM Hi All,
I'm already in contact with JAXX support but until now no luck, my JAXX wallet for IOS gets crazy all my ETC and Transaction History was gone, balance is now 0 and the transaction history is like doesn't exists. has some one had this problem before? Best Regards Title: Re: JAXX Wallet ETC was gone Post by: Velkro on June 04, 2018, 08:27:08 AM Hi All, Try to reinstall application maybe. Problem is you probably downloaded malicious application that stole your crypto from smartphone :/.I'm already in contact with JAXX support but until now no luck, my JAXX wallet for IOS gets crazy all my ETC and Transaction History was gone, balance is now 0 and the transaction history is like doesn't exists. has some one had this problem before? Best Regards Noone should store more than change on smarthphones, its not secure enviroment. Title: Re: JAXX Wallet ETC was gone Post by: hugeblack on June 04, 2018, 12:04:11 PM 1. Save your 12-word seed before deleting/editing anything.
2. Reinstall/update your wallet "some old versions give fake balance." 3. Waiting for a certain amount "wallet connected to not synced nodes." 4. contact support team using https://twitter.com/jaxx_io or https://twitter.com/Jaxx_Support Try all solutions and if it didn’t succeed, import your 12-words seed into any wallet. Title: Re: JAXX Wallet ETC was gone Post by: jasini1690 on June 04, 2018, 02:04:14 PM Hi All, I'm already in contact with JAXX support but until now no luck, my JAXX wallet for IOS gets crazy all my ETC and Transaction History was gone, balance is now 0 and the transaction history is like doesn't exists. has some one had this problem before? Best Regards same problem 80 etc not showing i use this jaxx for months now. i have imported the phrase to exodus all ok only etc not showing same thing. not even the private key is showing in jaxx. but the address is 100 % from the same phrase. i can still see the etc on my mining adress but dont have key. only jaxx phrase. could it be that the network hast problems ? Title: Re: JAXX Wallet ETC was gone Post by: nhale on June 04, 2018, 03:25:00 PM I am facing same problem:
1/ all ETC balance was loss 2/ The address that i store my ETC was disappear 3/ No transaction history already send ticket to Jaxx support. waiting for their replying. Title: Re: JAXX Wallet ETC was gone Post by: flavio.rib on June 05, 2018, 07:33:16 PM Support already inform me they have some disturbs in ETC, they are working on... lets wait...
Title: Re: JAXX Wallet ETC was gone Post by: flavio.rib on June 12, 2018, 08:34:09 AM guys only to inform in my case everthing is normal now. My ETC is back to my phone :)
Title: Re: JAXX Wallet ETC was gone Post by: cryptobdcu on June 12, 2018, 09:41:42 AM Hi All, I'm already in contact with JAXX support but until now no luck, my JAXX wallet for IOS gets crazy all my ETC and Transaction History was gone, balance is now 0 and the transaction history is like doesn't exists. has some one had this problem before? Best Regards Personally I do not use their service as seen some warning reviews from customer/users in their app's review section means I have to choose alternative one,most of the cases these online based wallet is not the final solution,better to have hardware wallet,hope you will back your coins Title: Re: JAXX Wallet ETC was gone Post by: Intensity on June 12, 2018, 03:27:14 PM Personally I do not use their service as seen some warning reviews from customer/users in their app's review section means I have to choose alternative one,most of the cases these online based wallet is not the final solution,better to have hardware wallet,hope you will back your coins Additionally, you connect to there server. I remember when the BCH fork was about to happen and they shut down the Bitcoin wallet access as a safety precaution, which I understand, but I don't like the fact that they locked me out of my own funds. It wasn't much since I store my crypto elsewhere, but it was an eye opening experience as a Jaxx user. |