Title: Hashboard Not Working, USA Repair Sites Non-responsive Post by: alpinemo on June 15, 2018, 06:56:03 PM Hi everyone,
One hashboard on one of my S9 miners is out. I contacted Bitmain by email and they keep sending me to the webpage with instructions on shipping the miners. I am in the USA. There are two repair locations in California and one in Washington state. I tried calling them to confirm before sending out the miner but they don't respond to the phone. The miner is still under warranty. Anyone else with experience in sending a faulty miner for repair under warranty? Please help me out. Thanks. Title: Re: Hashboard Not Working, USA Repair Sites Non-responsive Post by: ccgllc on June 15, 2018, 09:24:18 PM I've sent to the California location. Zero communication but received replacement equipment directly from China 2-3 weeks later.
|