Bitcoin Forum

Resolved.


Hoping this is the right place for this. Let’s start with the good news,

I WON 1500 2000+ LTC on Fortunejack playing dice!!!!! Yes!!!

Now, only problem is I can’t withdraw any meaningful amounts and it seems the amounts I’m “allow” to withdraw
is decreasing by the day. From 240 LTC to 100 to 60 and now all withdraw is pending while the response time from support is increasing, used to be within minutes now I have to wait hours or the next day.

My initial deposits total 1000 to which I almost lost it ALL but ended up on top.
In 2-3 4 days I was able to withdraw 720 760 LTC out of a balance of 2500 3000+ LTC.

Some excuses that was given was,

-24 hour legit checking standard protocol (understandable)
-technical issues
-technical issues
-wager amounts not 2x deposit (my wager is 20x or more of deposit)
-technical issues
-“you can’t withdraw full amount” (where is this on the tos ?)
-MORE technical issues


Where’s my money ???


By the way, MUCH respect to bitdice.me and Alex for promptly allowing me to withdraw 88.5 BITCOINS! Of which 29.5 BTC was PROFITS. Now that’s a site I can trust. Fortunatejack, PLEASE make this right.

Still owed more than 2200 LTC

Was only able to withdraw 40 LTC today, is Fj going broke ?

move this topic to reputation, there will be a lot to handle your complaint.
this is bad for my taste fortunejack., if indeed you can not draw your advantage in full I think FJ will get negative feedback again. the worse and the more worried the chamber is there. I suggest that you move to bustadice, if you are a fan of dice sites

If you have solid proofs, like pictures or conversations with you and fj support open a topic in the scam accusation. There you will get more responses than here. However I see you just started this topic today, wait until tomorrow and if you don't withdraw your money it is in your right to open up a scam accusation against them.

I was hoping to get their attention first before further actions are taken. This is extremely unprofessional on their part.

Since there is weekend, not much is to be expected not from FJ but from any other casino usually. Unfortunately you have to be patient until Monday if you really want their attention before opening the scam accusation and I would encourage you be patient until then. FJ is a big casino so that is really strange to me anyway it is up to you what decision you will take.

I see you posted on their ANN thread, you have to wait for a response from any of their representative on that thread. Send them a personal message on their btctalk account too.
This is all I can suggest to you too, wait for further notice on weekdays.
justpoor, I admire you for being lucky.  :)

Wow, you're one of the most luckiest gambler i've ever seen. Well, fortunejack has been around for how many years and I don't think they will do that. As if they can afford to ruin their reputation they have built but I guess that win of yours really hurt their bankroll. Since full isn't allowed, you should be able to withdraw day by day since 24hr legit checking is done.

Seems like a cheap trick by fortune jack, probably they are hoping that you will roll again and go bust*
As others have suggested, move this thread to reputation and your thread will get the desired attention & response.
Needless to say, don't roll again and cashout every dime.

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*If whatever you said is true.Will be great, if you could attach some proof too.

It’s sad but I’ve fallen for that, a few times. Today I was frustrated and made some rolls, from 1600+ to almost 100-200 ltc, almost busted, but luckily didn’t and won some more. Many people are bad problem gamblers and I’m sure they play on this.

I wouldn't say that FJ will be simply broke because you won shit loads of money. Maybe they are just checking everything's is in place before you can withdraw your winnings. They have been in the business for many years that I don't think that they will go bankrupt. Anyways, congrats on your winning, Lady Luck is smiling at you but I wouldn't put stretch it that far mate. We don't know, just enjoy your winnings once you withdraw it from FJ.

To be frank, FJ is known for taking a long ass unreasonable time to process withdrawals.
They've drawn attention to themselves several times in the past, with accusations about unprocessed withdrawals, them intentionally delaying transactions and stalling.

Eg it took them almost 4 months to eventually process a 3BTC withdrawal earlier this year (from October 2017 to February 2018).
https://bitcointalk.org/index.php?topic=2961440.0
Similar situation a month earlier, with a ~6BTC withdrawal being paid after a delay of 3 months.
https://bitcointalk.org/index.php?topic=2697105.0

I would assume you'll get your money, eventually. As for how long and how much effort from your end it will take you, no clue.

Meanwhile (and maybe also in the future after your withdrawal(s) have been processed),
I'd suggest to stick to other sites which have a reputation of processing transactions quickly and without much hassle.

They had ample time to investigate, I play dice at 2x how much time does it take to check my plays?
Their support told me many times that it is a technical issue, wait for email, I get email and they said I’m good to go just withdraw lower amounts. How small like 1 ltc at a time ? Lol come on !

They seems terrible in managing bankroll, allows player to bet big but slow on process the winning, as lutpin mentioned above they have some bad track records by delaying the withdrawal in large scale. Wish this time they pay you not that long time ...
Their security checking procedures seems doesn't makes sense and sometimes didn't transparent. Good luck to you justpoor88

Weird normally we would start seeing all the members who are promoting fj starting to spam this thread and saying that the site is legit, i have withdrawn so many times without any issues and all bullshit
Yes fj was always broke you are surely not the first member on this forum complaining about them not sending your winnings. I'll tell you what happens next they are gonna hold you winnings for next 3 months, ask you kyc and other bullshit and finally when they can't find any way to prove that you are not a scammer they will just say we have noticed some suspicious activity so therefore your winnings will be forfeited

I don't think that they will try to steal your coins. It is just standard operating procedure. When you increase your deposit by 3x, naturally it raises a few eyebrows. They will allow the withdrawal only after confirming that you haven't done any cheating or hacking.

I agree there is a standard procedure to check user's bets before releasing funds especially if we are talking about big amount but the standard procedure should be clear. At least give the user an approximate time on how long the process will be done. Based on what we have seen (as posted by Lutpin), they took up to 4 months to process big withdrawal. Is that a standard time? I believe it can be done much more faster,  a month is even too long time for such verification process.

^^^

Seeing OP got an email response of withdraws being possible in small batches maybe he needs to lower amount to be processed other than withdrawing everything,but that should not be the issue as they do not have it in their T&Cs and seeing the times others have waited for large withdraws to process I wouldnt go big with such a service provider but just as others have said lets wait for Monday as its a world cup weekend

Its rare for Lutpin to give his side with this kind of issue but at least he has given the OP at least some hope that he will eventually get his winnings, but it will took a lot of time so the OP needs a lot of patience. I don't think that is a standard time either, we all love to go online gambling because of the supposed anonymity and fast withdrawals. So I think the ball is not of FJ to proved that they are still one of the leaders in this cut throat online gambling but giving the OP his due in no time.

But normally FJ users are facing issues while withdrawing big amounts but there is no such issues in the other sites so which maybe due to FJ is out of money.But they already mention that this is a procedure to save users from scammers but I don't think this maybe the reason for pending withdrawals.Decreasing the withdrawal limits everyday is may increase the doubt on that site.

I always kept saying that fj is a shit site they have stupid policies that generates lot's of income for the site but when someone wins huge they are just silent and don't want to pay the user. I don't understand why the stupid owner even has green trust, this site is worse than sportsbet.io atleast they pay some people this site never pays anyone

Also anyone noticed no one from the fj signature campaign users have replied, wierd as normally they defend this shit it looks like even they know now that fj is a scam ::)

First think congregations to your big won but sadness is you are unable to withdrawal that amount, I think you already raised the request about this issue but still not solved wait some more time still same issue place opens scam accusations about this issue, few day back I also faced some issue with some other betting site.

Just wait for those signature campaign defenders to find out this post and defend the site itself. For now there are some words which i dont really agree about. They arent a scam site, there might be some delays but still they do able to handle it out, the main issue on here is the delay on how they do processed out winnings which is different into other sites when a player won then withdrawals processed automatically without any drama and this is the thing FJ dont have.

Was told a manager will process my withdraws today. Still nothing, no reply. Ongoing for a week now.

One issue that doesn't get raised, but should be looked at with delays that long, is volatility and market movements.
Cryptocurrencies are known to both move fast and drastically.
Delaying withdrawals several months could possibly cause considerable financial damage to the player, as they are forced to hold onto their coins a casino is keeping hostage.

If we take the two cases I brought up, this didn't directly happen, as:
3BTC on Oct 26th were $17,664 and on Feb 19th were $31,188  //  5.7BTC in early Oct were $25,194 and on Jan 17th were $63,503
But in both cases, the users were unable to sell any of those coins during the spike in early January (where they would have been worth $59,157 or $112,398),
as FJ made the decision for them to hodl because FJ delayed the requested withdrawals without any reason to.

However, if the timing of these delays had been any different (eg someone requesting a withdrawal in early January and waiting until March/April for it to be processed),
they could have done siginficant financial damage (at least in USD terms, obviously not in [btc terms) to them simply by not processing their withdrawals in an acceptable timeframe.

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I tend to steer clear of threads like this due to my public affiliation with CG. People like to question my intentions/integrity, instead of the points I raise. Probably because the first one is easier to refute than the latter.
What I did (and intended to do) was citing a few past cases that are comparable to this one, in the hope to give OP some peace of mind.

Even a layman would agree that the points raised by Lutpin are true and valid points, like he pointed out and I'll also agree never seen him saying things he doesn't mean or just to support a signature he's known to spoke his mind and after seeing the cases it's reassuring that the op will be paid but then the value he'll receive as and when he receives is a major scare here. I would consider this a exceptional case as we're not talking of some hundreds but it's 2k ltc FJ should settle this or at least make a proper statement saying this will be ended in -- amount of days.

It's been a day, do you have any updates if they are able to process your remaining balances and concern?

Nothing , not even an email.

Did you remind them today on what they are about to do with your concern? I have used them before and they are very responsive.

The FJ representative (David if I remember it correctly unless there was a change from FJ) was online today but he was not even replying any threads related to this accusation. I wonder if justpoor88 has tried to contact them via discord already or not? Maybe they are responsive for small amount only but takes longer time for big amount. I know it is not a small amount for FJ to release the funds and may take few days to verify but replying to make the users feel better is much more appreciated than just keep on silence.

Still no replies from those signature participants.LoL.

But I am also saying that they are not scam site they have good reputation before but recently there were many accusations against them and they still paying the rewards by delay which can ruin their reputation.

I don’t think that 3-4 months can be considered as SOP just for verification. Verification should not take so long. IMO, fortunejack lack the funds at the moment so they’re just stalling and delaying the withdrawal. It’s good that they came through with the withdrawals (as shared by Lutpin) otherwise their repo would be tarnished however they take too long so it may make others worry. They should really do something about this or else their regular players may choose to play at other sites where withdrawal processes are faster and more convenient.

Already I saw many cases against the fortune jack before but now again the one more which is just not good for a reputed gambling site.Why it takes too long always when the reward is high.So they don't have enough funds to pay?

By the way this thread need to be in the scam accusations section I think.

There's already a thread for it.  https://bitcointalk.org/index.php?topic=4482056.0.

Screenshots are included in initial post, if anyone is interested. Most of the FJ sig campaign defending is going on there.

I got paid today but still owe around 140 LTC, balance still show zero, I will attempt to resolve this relatively small amount with them in private. This matter can be consider resolved in the meantime.

FJ people are spamming gambling section by posting bull shit but no one is answering OP question. why?

only the manager is answering in this thread https://bitcointalk.org/index.php?topic=4482056.0

I think they post bull shit to earn free money that's it and the manager is encouraging them.

I guess this is actually becoming a lot to worry about and it is good he has been able to bring this up. A colleague of mine once had the same issue some weeks back, but probably he was lucky it got rectified in 4 days and was able to get his funds out which he already claimed that would be his last time to ever pay a visit to any online cryptocurrency gambling platform with that first experience with FJ, despite all the hype. It is not a good thing for reputation honestly.

Ive been expecting such thing when i revisit this thread again and theres no still sign of defending from their signature participant.For now if they would continue this such behavior i doubt they would lose up some big rollers or whales due to such issue when it comes to releasing big wins. Too much delay or too much time for verification which it doesnt really consume too much time on verifying bets.If they would retain this matter then time will come they would come down on ranks.

As someone saiid it is happening on the scam accusation section but they don't have fair enough reason for defending such things other than manual verification but probably people can understand that they may not have enough funds to pay the big rewards.But they need to rectify these things quickly to keep their reputation and they need to e careful to avoid such things in the future to regain their reputation.

In some perspective, I do see this topic is a way of seeding hopes in gambler's mindset. We are all discussing here that there will be no possibility of making big money with gambling. But OP is coming up with things which are completely contradicting to our discussion.

The past of records of OP were marvelous because he was making unbelievable amount of crypto-currencies just from gambling. In the past I have read, some guy cracked primedice's algorithm and made some big money. But, here OP is trying to say that he had made such a big amount of cryptocurrencies with his own strategies and own skills.

OP is trying to seed the hopes like anyone can make any level of big money from gambling. I'm not here making any complaint against anyone. But, just stating what I am feeling after reading OP.

Not one to pour more petrol over a fire, but OP you should really update your first post. Your last post in this thread considers the issue to be resolved over a "small" matter of 140 LTC still pending. I don't know where you come from but $14k is not "small" anywhere I've been. I'd say even 1 LTC isn't a small issue and isn't resolved. It's pretty clear to me that resolution is achieved when every litoshi's been paid to you.

It's not the first time I've seen FJ brought up in a less than positive light, and they'd better be able to honour withdrawals better in future - and practise transparent disclosure with players waiting for withdrawals. Reputation is a terrible thing in crypto gambling. You can do so well for so long and have it all brought down by one instance like this.

I doubt they are going to reply as they know their site has withdrawal issues and they hate paying people with profit, this thread has been around for few days now and it has always been on the first page so it is impossible that no one has seem this till now

Even you know this isn't the first time some is having issues with  withdrawing from this scam, we always seen one case every month with fj i don't really understand why is this even considered as a trusted site

This not the first time this kind of B.S is going to be happening with FJ. I have had this before and I guess because of my time, I was not even able to take it up until I ended up being able to get all my funds and vamoosed out of that punk ass place. It is absurd because I see no reason why I will deposit a huge amount of fund into the platform; win certain amount and it now become so hard to give me my fund. It even got to the point that I was wishing I even got my funds and they kept their winnings to themselves, but no way, as they would just keep coming with flimsy excuse. Why not come up with those excuse in the first place before depositing?

Agreed, the last edit was on June 19.

There's only 140 LTC left as you've said but it can also mislead others to think by reading the first post and if those readers aren't reading the whole thread page by page.

I see it that you're the one who has been lucky all of the time playing in bitdice. The humble name "justpoor" but has big in winnings. :)

Wishing you that everything will be settled as soon as possible.

Wow, 2,000 LTC is a crazy amount of money to win playing dice. You must be one of the highest winners on there in terms of absolute LTC won (recently at least, as people would gamble hundreds of LTC at once when they were like $4 each). Realistically however, it shouldn't be a problem simply withdrawing 60 or so LTC per day for the next month, and you'll have withdrawn your entire balance. Yes, it's going to be a pain, but it's unlikely that FJ simply has thousands of LTC sitting around in a hot wallet ready for withdrawal.

However, I suspect if you email their support team, they'll manually move your funds to a hot wallet ready for total withdrawal. Good luck, and great job!

This is really going to be a bad one for FJ, if this is not rectified as soon as possible and if complaints like this keep popping up. Once a lot of people start losing that trust in using the platform, which would simply be the end of it. FJ has been on for a very long time with a great reputation and I really do not understand why something like this is going to be popping up now. However, these are just claims and you did not even provide any proof at all, so it is still very hard to believe.

I was actually going to come up with the OP not giving any proof at all with his claims, but this Lutpin post is actually enough proof for me. I have always placed FJ as one of the top platforms in the online gambling platform industry and thinking of considering even trying them out lately, but I guess this is not good for any platform that wants to stay reputable and would rather stick with cryptogames instead. Honestly, it is absurd to get to see things like this happen, and a total B.S on their part. Why should it ever take them so much time to process a withdrawal for heaven sake as that is extremely shady?

To be fair, it seems my post was reflecting FJ in a way worse than they do deserve.
While those delays have happened in the past, they have been on the ball with this situation, yes, they needed a few days, and a part might still be unprocessed, but nowhere near months.
Hopefully for everyone playing at FJ delays like the ones I have quoted are something of the past now and all current withdrawals are getting processed in a timeframe like this one.
It is kinda unfair to hold old cases against them when they pledged to improve themselves and seemingly have done so.