Bitcoin Forum

Bitcoin => Hardware wallets => Topic started by: CryptoSifus on July 10, 2018, 03:33:55 AM



Title: Ledger Nano S API Sync Error
Post by: CryptoSifus on July 10, 2018, 03:33:55 AM
Anyone experiencing this lately?
I tried all troubleshooting guides on ledger site but cannot get my wallets to sync of ledger manager to connect to device.


Title: Re: Ledger Nano S API Sync Error
Post by: HCP on July 10, 2018, 04:16:21 AM
Have you tried the new Ledger Live native desktop apps? https://www.ledgerwallet.com/live

Also, it's possible they may have been having some network issues related to the release of the Live apps, but the status pages isn't showing any current issues: http://status.ledger.fr/


Title: Re: Ledger Nano S API Sync Error
Post by: o_e_l_e_o on July 10, 2018, 10:05:15 AM
I had problems syncing my Nano wallets a few weeks ago. Ultimately the problem was outdated drivers - go to your device manager (Windows) and update the drivers for your Human Interface Devices. This Reddit post (https://www.reddit.com/r/nanocurrency/comments/8qb57h/no_ledger_device_detected_issues_in_nanovault/) was the one that helped me.


Title: Re: Ledger Nano S API Sync Error
Post by: bob123 on July 10, 2018, 01:59:05 PM
I had problems syncing my Nano wallets a few weeks ago. Ultimately the problem was outdated drivers - go to your device manager (Windows) and update the drivers for your Human Interface Devices.

Thats not a 'syncing' issue. And it is also in no way related to ledger's API.

Your problem was completely client-sided.

While on the other hand the problem of the OP seems to be on ledgers end. The error message named "synchronization error" describes an error where the application can not retrieve all the necessary data from ledgers API server (e.g. transactions, current balances, .. ).