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Title: MONEY NOT REFUNDED TO DATE Post by: khaya13 on February 18, 2014, 10:22:30 AM I HAVE BEEN TRYING TO COMUNICATE A PROBLEM I'M HAVING WITH BTC-E SUPPORT BUT MY TICKERS ARE NOT BEING PROPERLY ADDRESSED. I CONTACTED MONITORINGCEB, WHO SAYS I MUST CONTACT INTERKASSA THEN BACK TO BTC-E AGAIN. BTC-E WHAT IS GOING ON BETWEEN YOURSELF AND INTERKASSA BECAUSE THE LAST TIME I SENT A TICKET TO BTC-E I WAS TOLD THAT BTC-E TEMPORALY DOES NOT DO TRANSECT WITH INTERKASSA BUT THEN MONITORING CEB INSIST THAT MY MONEY WILL BE REFUNDED TO INTERKASSA SINCE BTC-E IS THEIR CLIENT. WILL I EVER GET MY REFUND. WHEN I TRANSFERRED MONEY FROM BTC-E TO MY LIQPAY ACCOUNT THE MONEY WENT THROUGH WITHOUT ANY PROBLEMS, BUT THEN MY PROBLEM STARTED WHEN I WANTED TO WITHRDRAW THE MONEY FROM MY LIQPAY ACCOUNT TO MY BANK CARD THE SYSTEM ALL OF A SUDDED DID NOT RECOGNISE MY ACCOUNT IT ONLY RECONISE CARDS FROM UKRAIN AND RUSSIA AND THIS WAS NOT MENTIONED WHISLT GOING THROUGH THE REGISTRATION PROCESSES. I HAVE SEND A NUMBER OF TICKETS TO SUPPORT SYSTEMS AND I'M ALWAYS BEING SEND FROM PILLAR TO POST. ANYONE WITH A SOLUTION ON HOW TO TACKLE THIS MATTER
Title: Re: MONEY NOT REFUNDED TO DATE Post by: saif92 on February 18, 2014, 10:24:44 AM in this case you not alone many waiting for payments and response from support but nothing happening so with all others you also wait and watch what happen to your and all others money on this site
Title: Re: MONEY NOT REFUNDED TO DATE Post by: rmines on February 18, 2014, 10:26:55 AM We understand that you must be angry, but please don't solely use CAPS. A line break every now and then also doesn't hurt ;)
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