Bitcoin Forum

There's gotta be a better way to managing downtime, the owner couldn't have picked a worse timing.. 1 hour maintenance in the middle of high volume trading? (i was just about to sell mazacoin at the peak) What happens after the 1 hour and people miss their chance to sell which is the most likely scenario?

Now that I think about it, the timing of this maintenance is very suspicious. How come no one is pissed off about this?

I don't know if the owner is familiar with stock markets, but any kind of downtime = very angry customers

how are you going to have a maintenance during high volume trading, are you fucking kidding me? At this moment I could lose half my money, makes me wonder why the people with 10 times my wealth don't chime in.



 >:( >:(
original post was referring to mintpal.com, but i've since considered it's not fair to single them out when all exchanges have similar issues. I'm going to edit this post so we can brainstorm some solutions.

one solution I came up with is for major exchanges to sync their downtime.

As a community we must work together to prevent another mt.gox, because if that happens I guarantee you, when more people complain about losing their coins the government will bring the hammer down and cryptocurrency will become regulated.

Let us not forget that this is real money here, all altcoins are tied to the value of BTC, which is tied to the value of USD, which in turn can have a considerable effect on the US economy.

They may not be able to regulate the creation of coins, but they can definitely regulate online exchanges. We need to show the government that we can regulate ourselves.

Relax man, Mintpal is very reputable and they have made a sufficient warning this morning...

Cause youre retarded for trying to sell  ???

Go look at cryptorush.in (http://cryptorush.in) 6 btc buy order at .00021.

Get fucked... you were gonna sell for 15k satoshi

They have given a warning about downtime on their twitter.
https://twitter.com/MintPalExchange

Dude, it was announced 5 hours in advance  :P

how am I retarded for trying to sell? i'll be lucky if it doesnt drop


so what if it's announced 5 hrs in advance? How can you have a 1 hr maintenance during high volume trading? makes no fuckin sense. The timing is too suspicious

this is bullshit, ask anyone who has day-traded stocks/forex


Does anyone know if all buy/sell orders are automatically canceled at time of maintenance? I was trying to change my order when it went offline early

it's taken over 5 hours for my btc to reach them...

still saying 0 confirmations? after all of this time? 

sent some to bitstamp 1 hour ago and see 2 confirms already?

This is a prime example of a marginal trader who got greedy. Strong hands never sell and you should of known better than to get sucked in a trap for Maza. Big exchanges do undergo maintenance and having Maza with that volume is overwhelming to say the least.

how did i get greedy? I waited all day to get in at a good price.   You need to open your eyes.

well now cryptorush is in maintenance too..   too fuckin shady. There shouldn't be any downtime at all, at least pick a time when there isnt much activity.

stock exchanges can have downtime because the market isn't 24/7

24 timezones, can't please everyone...

Anyone know what will happen after server is back up? do existing orders get filled?


we'll see what happens after maintenance. I had a sell order I was just about to cancel when the site went down.
the highest buy order was way below what i set.

if my order hasn't been filled there will be no problem, but if it is filled right after mintpal goes live, then that we'll know if any funny business went on during maintenance

its either that or loose coins choose  ;D

Hopefully OP isn't sleeping on this anymore to eventually buying back in at 0.003 ::).

no of course not. I'm just day trading. been making 100% gains almost every day this last week, even on coins people think are "too late" to get in on. You just have to buy when it dips


cryptorush maintenance over but mintpal still down.. comon man

i'm not saying maintenance isn't required, but there's gotta be a better way. This would fuck over a lot of people if the price on the currency plummets . It's pretty scary if you think about it.

So, you find a coin that is currently hot and then buy when it dips? How do you know that it will not tank lower?

how to find a coin that is hot, follow the trend (i mean what's hot, not the graph, never buy high). Or get in early on a coin you believe in.

Why trade something that has little to no volume? You wouldn't be able to buy/sell any coins and you'd be wasting your time if your goal is short-term gain

A coin like Aurora / Maza has a lot of price swing to make some serious profit. A few days ago it was Mintcoin and DRK


.. phew i was able to cancel my order in time, but for anyone who noticed, orders could not be made/canceled for about 10 mins after server went live

and it's back...

calm yourself

i have my own method which I don't want to go into detail cus most of it is second nature to me. Half of it is gut feeling.  One part of it is, paying attention to how fast the transactions (and paying to supply/demand amounts) are coming in to tell how fast and much the price will move in a given period of time. Once it slows down it most likely will not go much lower for the time being. Even if it does, you don't lose much by holding and waiting for it to come back up.  Alternatively, if you think you got in at a bad price, it doesn't hurt to exit your position since the fees are so low compared to stock trading and the good thing is that there aren't prohibitive day-trading regulations and fees with crypto like there are with stocks.

another important part is watching the price on every single exchange that the coin is listed on so you get an accurate idea of the aggregate demand/supply

i can also tell the difference between a real price drop due to lack of interest and a flash-crash /panic sell

That's amazing! Thanks and good luck with your trading !

price never hit .0002 like it did on cryptorush, instead i end up selling at .00016,  gee thanks a lot mintpal.

You're mad at Mintpal because you sold at .00016?

i waited hours staring at my computer screen for the price to come up, and that's a huge difference, considering i got in at .00011 at the last dip
basically missed out on 1 btc. You'd be mad too

anyone else having HUGE delays sending BTC to mintpal, i guess they are overloaded with incoming BTC but really 7 hours already no confirms?

nope but yesterday my btc confirm took an hr.

Never fret.. Mazacoin is on the Atomic-Trade Exchange!

USA  Exchange Https://www.Atomic-Trade.com (https://www.Atomic-Trade.com?refid=WI2FBRV6)

oh nvm the link is wrong

LOL, I never tested it.  Just type it in :D

Just noticed this thread!

We announced the maintenance on Twitter and in our IRC channel almost 5 hours in advance, and we also said it would take around an hour. We can't give any better notice or estimates than that. This is far better than going down for maintenance without warning. As cryptocurrency trading is 24/7, there will obviously have to be some downtime when maintenance is required, but we did our best to keep it as short as possible.

Indeed, we would have preferred not to go down during high volume trading, but we absolutely needed to upgrade some hardware, and the difference since putting it back online is noticeable.

i guess cryptorush went down for 10 min maintenance around the same time near the end or the price would have dropped much sooner before your site went live. (seemed like an unannounced maintenance for cryptorush)

as for not noticeable, I sold at .00016 when I could have sold for .0002 (cryptorush), which it never went up to because your site was down. People may think I'm simply bitching, but you'd be mad too if you missed out on 1 btc in profit opportunity. It was a very simple trade that I waited for all day cus I knew it would return to that price.

You have a great site but please schedule your maintenance during more convenient times, as there are definitely hours where trading volume grinds to a halt and you will have a better time window for longer maintenance. Maybe time your maintenance with other trading exchanges that are trading the same high vol currency.

You literally took the site down as mazacoin was rapidly rising.  I think even a 1 hr early notice is enough, but I don't think you should ever take down the server when trading activity is hectic even if you give a 24 hr notice..
I sincerely hope you will take this into serious consideration, because this could have ended up much worse for some people.  For example, imagine a coin is trading at 10 satoshi and climbs up to 100 satoshi, you take the site down just as people have bought in at 10 satoshi. Meanwhile, it drops back down to 10 satoshi on another exchange, a scenario more likely than most would think as I've seen it often in my 12+ years of trading stocks and also in cryptocurrency. What do you think will happen when you take your exchange online again? Things like this need to be prevented cus that's some really fucked up shit

mintpal orders and price frozen at the moment and can't cancel orders but volume continues? what gives?

http://i933.photobucket.com/albums/ad178/Halofire_6668/NewBitmapImage.jpg (http://s933.photobucket.com/user/Halofire_6668/media/NewBitmapImage.jpg.html)



orders still frozen, And that gap keeps growing and volumes continue to fluctuate as time passes. thats why i posted in here under shady.....

same here, sent in support ticket.. he probably already knows

oh that's crazy.. i couldn't cancel my buy order and i thought that was the only problem, looks like it's worse.

same.. i blew up there twitter and support tickets.. this needs to be resolved asap

volume seems to have apparently "rolled-back"? i hope they are transparent about this..

wtf is going on...  i see orders getting filled but mine arent.

i really want this exchange to succeed for the long run... it's better than the other exchanges that are cluttered by junk coins. Hire some help if you have to man.

even after site came back up, there was still volume changes during the one hour price flatline of downtime that we weren't able to trade. very strange.

the twitter announcement said the market orders were delayed so I guess it was processing orders but not efficiently?

btw I'm trading mintcoin atm, what you guys trading? got in at 18 satoshi after the dip today and got out at 28.  It seems like it might go up further though instead of dipping again, but probably not enough to warrant chasing the price. 

for an hour? thats a long time for trades to be exacted.

We're lucky prices didn't change much on most coins. Except maza i think?

To all the people who thought I was overreacting earlier; I wasn't wrong, there is so much money at stake that things like this absolutely shouldn't and cannot happen if you want to be taken seriously as an exchange.

The people who quipped about me being greedy seem like those who would buy and hold their currency (I'm not against that cus I do the same), but you have to realize that many people also use exchanges to day-trade and for that reason there cannot be any bugs/glitches/unintended downtime. Some people seem to forget we're trading real money here, despite having a shiba inu for a logo

I realize this market is fairly new and that there will be problems along the way with new exchanges popping up everyday, but we must tread carefully, or we may end up being heavily regulated like the stock exchanges, and you don't want that happening cus there is so much behind the scenes manipulation in the stock market.

i don't see the stock market/Forex getting hacked, or have any downtime, exchanges need to step up their game, or all exchanges need to close at the same time for regular maintenance. sucks btc is 24 hours, but if all xchanges unified, they could close at same time and we wouldn't get screwed nearly as much cuz we need sleep... ya don't know how many times i've lost money cuz i need sleep.

add cryptorush to this list.. went down twice in 24 hr period for un-announced maintenance, even for a low volume exchange this issue will only become more serious as the exchange grows

all exchanges are guilty of some sort of shenanigans.

if these exchanges don't operate well during the times you are available to trade there, then withdraw your coins and use a different exchange... it's really not that hard

there are only a handful of major exchanges and they all have/have had similar issues.

i don't really trade at cryptorush, i only use it as a price gauge

btw is a matchmaking system expensive?  It's retarded that cryptorush doesn't have one, and pretty funny seeing people accidentally enter the wrong buy/sell price. I saw someone pay 10 times market price for some mazacoins today and they spent almost 1 btc, lol poor fellow, forgot to save the screenshot

mintpal down again,  6:30 AM  GMT-8.
15 minutes downtime so far.

"Mintpal is overcapacity"

A lot of people bitching about it in poloniex chat so it's not just me.

Really need to get their shit together, i will post here every time something like this occurs, so people can look back for reference.

You guys cant afford bigger servers or something? I would be willing to invest/loan you money to get better servers if you promise me a return, but money can't be the issue can it?
i have a lot of experience trading stocks i could give you advice to refine your site and make it better than the rest

Mazacoin just hit cryptsy. Probably why  :o

yea mazacoin was expected to hit cryptsy a few days ago, it's not like you couldn't see it was top 5 in voting list. Should have expected it ahead of time and get servers that can accommodate 10x normal traffic

I 100% agree with you.  Mintpal just fucked alot of people.

I'm changing thread title back, to include mintpal, until they get their shit together.

down for over 30 min now

I don't trust any exchanges, how people can say they are trustworthy is madness!

 ::)

For the second time, with regard to Maza. The trade engine froze during the nice Maza run the other day, stopping it in it's tracks.

After all of the trouble Cryptsy has had keeping up with demand, one might think Mintpal would be prepared.

this is totally dishonorable... this is what like the 3rd time in JUST 7 days they've been down? ridiculous

mintpal login broken?

keep getting "error"

same here I get error when trying to login

MintPal is over capacity. Please try again later.

Twice now server goes down while mazacoin is trading high. Server miraculously works again after price drops.


My suspicion is that mintpal takes our coins over to cryptsy to sell high, and buy back after it drops. That's why the volume/trading is halted after the server goes live again, so he can have time to deposit all the coins back.

he claimed the volume/trading freezing bug was fixed 2 days ago. apparently that was a lie. Not falling for the same shit three times.

missed out on $1k profit. Another $1000 from when i first started this thread. i'm done with mintpal guys, owner doesn't seem to take his business or us seriously.

do they even have a thread here on bitcointalk?

EVERYONE make sure you take screenshots, we will use this as evidence.

A simply apology on stupid twitter won't be enough this time.

Both MINTPAL and POLONIEX have cost me because of their inopportune downtimes. They better get their sh*t together. We should be spreading the wealth to other exchanges if these guys are too busy.

Or am I just paranoid? I've been thinking all this time that it's way too suspicious, someone mind explaining to me how does the server go down the exact same time that mazacoin is listed for trading on cryptsy, and stays down the entire duration until the coin returns to the 24 hour low?  Don't give me the "server was overloaded" bullcrap. If anything, wouldn't there be more people trading on cryptsy and less on other exchanges during that time?

And why did cryptsy add so many new coins at once?


So Takei, UTC, FLAP and MAZA were listed on cryptsy today, my question is, how did people instantly deposit their coins on cryptsy to sell?
How does a large volume of coins suddenly appear on an exchange before it is even listed? Are the deposit/withdrawals enabled before the coin is listed? If anything there should be a shortage of supply on newly listed coins.
Why do coins always drop when they are listed on cryptsy? I think it's because other exchanges are working with cryptsy and withdrawing all of our coins from their exchange to dump on cryptsy.

furthermore, they stated they would be adding 2 coins, but instead add 4. Also, these coins weren't even in the top 5 of voting list last week and suddenly appeared out of no where. All of these coins are also currently listed on mintpal.



https://support.mintpal.com/index.php?module=announce&sec=view&id=8

I think he's addressing me in this response? Should I feel honored? Time will tell.

If you're here for the long term why don't you sign your response with your real name, provide us with your real identity, so we know who to go to if shit hits the fan.
Also, why you do not have a thread on bitcointalk or anywhere for user feedback?

Watch out for the next coin release on cryptsy that is already traded on mintpal. Be wary of any exchange that has unplanned maintenance
For anyone who wants to defend them, try answering all of my questions first

The only thing I think is really shady about Mintpal is that they don't seem to give a shit about support. I've been emailing them everyday for almost a week and still nothing. It reminds me of CoinEx which of course is a really big pain in the ass and a possible scam site.

So my only question to Mintpal (and all other exchanges for that matter) is, why don't you care a bit more about supporting your users?!? Everyone knows cryptocurrencies are young so of course there will be some problems, so if you don't support the users (especially the new ones) they will just get mad and leave the community. You are a big part of that community, so please do something about it, instead of never giving two fucks.