Bitcoin Forum

my etherscan (MyEtherwallet) was hacked coins stolen; little confused and sad;

Hello OP
I'm sure there are hundreds if not thousands of this thread already, If only you could use the search function of the forum (https://bitcointalk.org/index.php?action=search). Sorry for your loss..

- https://bitcointalk.org/index.php?topic=952097.msg10423925#msg10423925

- https://en.bitcoin.it/wiki/Securing_your_wallet

Can you give us more information? What account was hacked? What did you do? I'm pretty sure Etherscan(if you're referring to https://etherscan.io/) was never a wallet service, only a blockchain explorer to trace wallets and transactions.

I am concerned and sad to read your writing, that your account was hacked. Crime is always approaching every opportunity for the perpetrator. This will be a very valuable experience for you. Be more careful later, be more careful and alert. You better keep your password in a book, then you store it in your closet.

Yes you are right; it was https://etherscan.io/.  

First of all, try to find out how they got access to your wallet. 

Check your system for any malware, trojans in specific that might have access to your clipboard or have a keylogger installed.
Also check your browser history to see if you've ever logged in through a phishing website.

What wallet are you using with Etherscan?  Ethereum Wallet, Parity Wallet, MyCrypto, MyEtherWallet or Metamask?

Thanks; I will check as suggested by you.
Account is MyEtherWallet

Actually I have never done trade.  As usual I worked for bounties.  But in the night system was not allowing me to shut down the computer; that was only the difference yesterday.  In the morning when I opened my computer and then only checked coins received from several ICOs were transferred.

One of my friends told me that if telegram chat is left open ; hackers can attack using telegram.  Is it true?

No, that doesn't seem like something that would be possible.
Really most hacking is due to user error, logging in through a fake website or downloading software that contains malware.

Another scenario could be installing a malicious browser plugin.

Difenitely you are no way out. This is why its so important to secure your account before doing something you didnt know. I think you got hacked by participating in Airdrop and you logged in on a fake MeW site and your PK got leaked.

I very much sympathize with you. It is very difficult, when you invest so much or earn money and then lose everything one day. It is already impossible to do anything. Do not worry, and continue to do crypto, maybe you'll get rich someday).

Try to calm down first, Because you can not get any help you can get if that is what happens all we can do is to comfort you with your lost and learn from this mistake, You should learn to put some necessary security measures and don't be satisfy in the given security of an online wallet, Well if you had resources and money for a cold storage wallet better get one if you don't want this things to happen again, Or if not Try to get further information in the forum to further protection for your wallet, And as well sorry for the lost.

Advice: go on with Your life, sorry about Your loss.

Are you clicking on a link to another page, or is your account being hacked by someone who knows your private keys? don't be sad you must rise again

Sorry for your loss. I advise you to investigate what went wrong with your wallet and how the hackers access your private key. In this way, someone from here may help you not to repeat the hacking incident. Don't give up , learn the lesson and next time make it sure that you will do the right way.

You may report it in this forum.This is a learning lesson for everyone.You have to be careful in investing your bitcoin.You need to have a secured private key.Do not clink any suspicious link.

Deal with your loss and find out how your account got compromised, most likely you have visited a phishing site.

did you already email support team about this?

I feel sorry for you because there are no ways to recover your coins and it's possible you have filled up your private key on the fake website of myetherwallet then The hackers stole your coins through the private key.

etherscan is just an explorer..

Of course I will use hardware wallet now as suggested.

Thanks; cold store hardware wallet will be really helpful.

No support can help you now. Your coins are gone, its bad and I feel sorry for you. You can take a lesson from this. Never ever install any malicious software, never login in any unknown website with your credentials. Bookmark your wallet addresses and try not to login directly with private key so that it doesn't happen in future.

I can't give you any advice, if your assets in your wallet have been moved by someone who hacked your wallet. because all that is in vain, because your coins and tokens will not be able to come back again, all I can suggest to you now is, you have to be more careful in maintaining your wallet, keep the private key in a safe place, not to people others know.

I'm very sorry for you. This is a very difficult situation. I hope there is a solution but unfortunately it is very difficult to follow it and get it back.

After watching the history of this thread, I've concluded a few things for you:

1. Etherscan is just an explorer, so it has nothing to do with the hack. You (and anyone) can only use it to watch your address for your complete stats as to how many ETH and other tokens are available in it (just as Read-Only mode in PC).

2. Myetherwallet is a wallet providing service, but they clearly ask you that you should bookmark https://www.myetherwallet.com/, as well, go through the slides and understand how you can stop yourself from being scammed (or your coins stolen).

3. Ask your friend why he thinks that keeping a telegram chat open may get your mobile/PC hacked? I've never encountered such a scenario. The only thing that matters is, if you've put your private key in a chat (sometimes some bots ask it for some giveaway purposes, but stay away from them as they will just swipe your money off a second later you give it to them).

4. Even if you don't have a hardware wallet (best if you could buy one) and if you can't afford to get one, here's a tip for you:

- Save your private key at a safe place and never, ever share it with anybody. Your private key is the only thing that you need to keep safe from anyone in this space, and if you can't do this, I guess you may never be able to safeguard your coins.

- If you're worried about your private key, I'd suggest you go for a Keystore file. You can find more info below:


Source: https://myetherwallet.github.io/knowledge-base/private-keys-passwords/difference-beween-private-key-and-keystore-file.html

I am sorry for what you experienced. I also experienced something like what you experienced right now. My lost DEB (Debitum Network) token has been stolen by others, and I can only see proof of the transaction on myetherscan, and the rest I can only surrender to the situation that I experienced

Nope. Nothing is going to happen to you unless you do something like sending someone your private key, or download something fishy through telegram. I'm leaning more to the first possible scenario though, did you give anyone else your wallets private key? Probably through an airdrop?

You must be strong and find the reason how they can hack your coin. After that, i think you should change your wallet.

This is obvious that hackers are always out there looking for account to bug into. Every day past one events or incidents of complaints by account holders crying to being hacked and account compromised by this insane hackers. My advice is this,  before opening an account you are advised to keep your keys secret and to take note or notice of the genuine site as not to fall prey of this hackers,  Avoid mail sent directly to your box requesting you to just click linking you to the main page this is just their tricks in getting your details and get access to your account. I would advise you open another account because using the compromised account would not be safe anymore as they can take advantage of it at any time. Sorry about your coins as it is all gone. You just need to be more careful and protect your private keys and mind your loggings.

My coins were also taken from my wallet (MyEtherwallet). I thought that he was hacked. It turned out not so. I was looking where I could make a mistake. And found a mistake. (MyEtherwallet) is not easy to crack if you do not make a gross mistake yourself.

My advice. look you have not indicated your secret code by any chance. You could enter it randomly somewhere. And on the Internet, there are people who only earn money from this. Be careful and attentive. Keep the keys very well. Otherwise, you will remain without any coins)))

First: Etherscan is a a blockexplorer for ethereum blockchain.
Second: If you have been hacked then there's no way can get it back because its irreversible.
Third: Let this be a lesson to you. Hackers are everywhere so just be careful. Don't click any suspicious link and of course protect you private key. Perhaps you fall for this trap Take care from a update Link on MyEtherWallet on Bitcointalk ! (https://bitcointalk.org/index.php?topic=5016305.0)

Definitely it's my mistake; the material which I am reading now I should have read at the start.  Thanks for guiding.

We cannot recover the token that have been hacked by anonymous hacker. It will be a lesson to minimize to log in from an anonymous site so that you can not be a victim of phishing sites. I would suggest to you is to have a more backed up wallet to put on it and other another wallet.

With each passing day, occurrences such as this keep hardening my resolve not to ever use MEW again. Despite all the complexities with downloading keystone file and all that, it proves to still be porous with security of tokens. Sorry about your loss OP but I will advise you to get apps like Imtoken or Coinomi for your ERC tokens. The process is simple but effective to securing your funds with just the passphrase and your password.

First of all,  sorry for the  lost,  then The only advice I have for you is next time you should take full responsibility of your digital assets,  use a strong password, don't CLCIK on any link you see .

I suggest that you do not take too long to be sad, leave what has been lost. now you have to create a new wallet and move all your assets into a new wallet.
don't let your assets be stolen by someone else again.

All of that is useless, because your coins and cards will not be able to come back anymore, all I can suggest for you now is that you have to be more careful in maintaining your purse. Keep your private key in a safe place. Now you have to create a new wallet and transfer all your belongings to a new wallet.

Hackers are every where,just be very careful with your details, and create a more difficult pass phrase subsequently,then just pray..

I think you have disclosed myetherwallet information to hackers. I would like to share with you.

Hope the wallet you're referring to is not online wallet? Stay away from wallets without private keys and passphrase ,if you want to hold your coins offline your best bet is paper wallets ,they works best ,totally out of preying eyes or hacking and stay away from spam emails ,its phishing ,it's for luring victims to drop details of there wallets .

In fact, it's impossible, but I advice to check which ports are closed and which ones are open. Find information about it in the search.

I think that you need to track the history of visits at least a week. I can advise you to download a mini antivirus, for example, Dr.Web CureIt or Kaspersky Virus Removal Tool (it helped me get rid of a virus that did not see the base antivirus). In addition, install a known basic antivirus, in which there is protection against phishing. And more, use the Chrome WEb Defender plugin (warns you about going to the phishing website). Be careful and never go to mywallet through a search. Make a bookmark https://www.myetherwallet.com/.

your words are valuable for me friend.  Thanks.  Actually I was satisfied with the protection and secrecy I was maintaining.  But not studying deeply about security was my fault.   

the same experience as I experienced, but somehow the lost can not come back again, because for MEW we have to keep or keep our private key, and not carelessly enter our private key, I think this case has a lot of corruption

The first thing I want to say to you is never to let theft happen again for the future. I think small mistakes must be really and avoid, to anticipate hackers' accounts that roam. Try to be more careful, alert and do not rush into the site. Be patient and don't give up with this incident. MAKE THIS EXPERIENCE LAST AND AS YOUR BEST TEACHER !!

Its my personal opinion ro advice i have for you is next time  you should take full responsibility of your digital assets  use a strong password.

I am very sad about what you experience, but there will be no way to return your stolen coins, most likely you have visited phishing sites and hackers have stolen your private key.

Its a pity and this is a sad situation. Maybe, someone accessed your wallet through a phishing link.

Things you need to do to keep your account safe

Do not click on phishing links
Bookmark myetherwallet on your computer
Always use 2fa for all your accounts including gmail

Be more careful and apply caution

So sorry to hear about that. Perhaps you were phished or probably careless with your private keys or your password was unsecured. Always look out for phishing sites and try as much as possible to use 2FA whenever you can.

I think ETH wallet will not be easily stolen unless you expose personal information or your computer has been compromised. You have to remember that this is a battlefield and there will be hundreds of people wanting to break into your wallet.

My advice is that you have to make a new wallet and save your private key so that no one can steal it. After that, be careful with phishing sites because it is very dangerous and use anti-virus on your computer. And another one, you can use Hardware wallets like trezor and eWallet.

Yes of course; if still I do not learn a lesson ; myself again will be responsible for self destruction.  though very costly lesson :(

You will not be able to return your money that has been taken by the hacker, all you can do is to create a new wallet, and keep your private key confidential.
being alert to efforts to prevent wallet hacking is the safest way to keep your funds from being lost
because crypto's assets are decentralized, where everything that has been sent is impossible to return
make this your experience, and of course in every experience there are lessons that you can get

So sorry to hear  this cos I know how hard it is to work for something and someone else reaping the reward.. Be careful on your online activities next time though

Nowadays, a lot of people have been hacked and hacked into their wallets. I think you should buy a hard wallet to protect your tokens. The Ledger Nano S is just $ 150 and you have the best safe in the world and no hacker can penetrate.

Thanks; I think you must have been using it and must be satisfied about it's working. Sure I am planning to buy one shortly.

yep forget about it, there is nothing to do with a hacked wallet anyways
next time keep your private key safe or better get a trezor/ledger nano

I'm very sorry for you, even if there was a small amount, it's still not pleasant that you have something stolen. I advise you to forget about it, you can not do anything, unfortunately. Just next time be careful when clicking on links

It is a mistake to keep and secure it, Mew is not easy to attack but your computer is very easy. Always keep your computer clean when you are a crypto-related person. But I am very sorry to hear this and hope you will make a lot of money in the future

It won't be hacked if you didn't logged to the real MEW link.

Bookmark Myetherwallet so you won't be random typing it on the web and let google search for those related sites that has it as their keyword search. Be vigilant in the cryptoworld and though you can't recover the funds, there's a way to avoid this incident in the future and that is by starting to be more careful.

Yes you are right.  We must bookmark correct / actual MEW link instead of typing all the times and google will be searching all the links available also there is a fear that we may click on some cheat link.

I have also been hacked by my wallet by someone who is irresponsible and part of my eth is stolen like you because I've been on a phishing site called airdrop, have you ever entered a dangerous site.

My only advice to you op is better be careful next time before you act or deal something that you arent sure or unfamilliar with .

 better ask the experts or better do your own research first online  , dont be lazy because you are the only one  thay will suffer at the end .

Goodluck !   I also suggest to you is move on because you cannot possibly recover your coins anymore if it is been hacked or phished .  

Exactly, maybe they are sharing their private key with others and this makes people lose their coins. We have to secure our wallet otherwise there are many fake airdrops giving free coin trap without knowing we will give permissions to those stupids.

My mine have a same thougt with you, to acces MyEtherWallet account is difficult for everyone (especially hacker) cause they need a private key or anything else to get in. A few month back, I had found many user MEW who got hacked and their token was stolen. Those are caused by phising site, a hacker made a counterfeit site like MEW precisely and lead on many user to use that site. In the end, if they are successfully logged in, all your important documents such as a private key will be known by a hacker who makes the site phising.

It's simple to do and yet that's the most effective way to avoid such phishing links.

Even the real MEW has been given a warning for how long on their website about of not getting phished. Most of the victims didn't bookmarked or saved MEW on their browser so they have been searching it on google and google results comes out with the fake ones.

Myetherwallet is easy to hack. you need be carefull. Don't ussualy access account . Use metamask to protect . Bookmark the web.