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Bitcoin => Bitcoin Discussion => Topic started by: rooseraperi on November 09, 2018, 01:26:59 AM



Title: I Lost my Nano pin code
Post by: rooseraperi on November 09, 2018, 01:26:59 AM
Can't locate my Nano S pin code.  I have the recovery words though.  After 3 failed attempts at entering my pin - the Nano tries to reset.  When I do, it provides a new pin code - after that it wants to provide a new set of recovery words.  If I do this will I lose the coins stored on the device?  I am hesitant to do this until I know for sure.

TIA


Title: Re: I Lost my Nano pin code
Post by: mk4 on November 09, 2018, 01:59:12 AM
If I do this will I lose the coins stored on the device? 
Your coins are stored on the blockchain, not on your device. Only your keys are stored on the device. Very common misunderstanding.

After 3 failed attempts at entering my pin - the Nano tries to reset.  When I do, it provides a new pin code - after that it wants to provide a new set of recovery words.
You probably chose the option to set up a new wallet instead of recovering a wallet.


Title: Re: I Lost my Nano pin code
Post by: SUDARMONO on November 09, 2018, 02:39:10 AM
if you lose the code it is very bad and I think you can send the ticket to the party concerned, and if you still don't get the code then you can be sure to lose the coins you have.


Title: Re: I Lost my Nano pin code
Post by: mk4 on November 09, 2018, 03:10:26 AM
if you lose the code it is very bad and I think you can send the ticket to the party concerned, and if you still don't get the code then you can be sure to lose the coins you have.

lol. I'm pretty sure Ledger SAS(Ledger's company) won't be able to help OP remember his/her device PIN. Maybe try double checking your facts before trying to "help" people here on bitcointalk.


Title: Re: I Lost my Nano pin code
Post by: rooseraperi on November 09, 2018, 03:31:52 AM
Quote
You probably chose the option to set up a new wallet instead of recovering a wallet.

This is EXACTLY what I did.  Thanks for the help!!!


Title: Re: I Lost my Nano pin code
Post by: o_e_l_e_o on November 09, 2018, 07:26:19 AM
As long as you've got your 24 word phrase, you will still have access to your coins even if you forget your PIN. You can either reset your Ledger Nano, recover your account from the seed phrase and set a new PIN, or import your private keys to any other wallet that supports 24 word phrase recovery.

See this page from Ledger for more info: https://support.ledgerwallet.com/hc/en-us/articles/360000609933-Lost-device-PIN-code-or-recovery-phrase

Even if you had accidentally set up a new wallet on your Nano, it wouldn't matter as long as you still have your original 24 word phrase.