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Other => Meta => Topic started by: LegendaryGotHAcked on November 29, 2018, 03:33:15 PM



Title: My legendary account got hacked and I have already mailed about it 3 times
Post by: LegendaryGotHAcked on November 29, 2018, 03:33:15 PM
Followed the instructions exactly, no reply at all.   
It has been months now....


Title: Re: My legendary account got hacked and I have already mailed about it 3 times
Post by: TryNinja on November 29, 2018, 03:34:47 PM
So, you already sent a PM to theymos/Cyrus with your signed message?

If you did everything right, you should just wait. It does take some long time until they verify and restore your account.


Title: Re: My legendary account got hacked and I have already mailed about it 3 times
Post by: coinlocket$ on November 29, 2018, 03:37:20 PM
Also you can write here the account link so DT members can RedTrust the account so the hacker can't do bad things with it.

https://bitcointalk.org/index.php?topic=497545.0


Title: Re: My legendary account got hacked and I have already mailed about it 3 times
Post by: DdmrDdmr on November 29, 2018, 03:40:37 PM
I guess you’ve taken a look at @sncc’s  Bitcointalk account security  (https://bitcointalk.org/index.php?topic=4920096.msg44294262#msg44294262) which is very detailed on the procedures and the (very few) successful cases of recovery in a short time span. It seems that account recovery takes a very long time in general though, save for a few exceptions.


Title: Re: My legendary account got hacked and I have already mailed about it 3 times
Post by: FleurTunisienne on November 30, 2018, 05:00:00 PM
It seems that account recovery takes a very long time in general though, save for a few exceptions.
Theymos once affirmed that account recovery is in his future plan after suggestion from @hilariousetc. See this post (https://bitcointalk.org/index.php?topic=4893744.msg44432901#msg44432901)

Then confirmed that the recovery process will be smoothly running before the end of the year at the latest:
maybe theymos and cyrus should just take a day or two out of every month to investigate and restore them.

It would take at least a couple hours every day to deal with them. Each case typically requires a lot of follow-up. And it's really annoying work. I used to do them sort-of regularly, but at some point I just couldn't stand it anymore, in addition to not really having time. Cyrus is still doing some, though not enough to keep up.

There's no need for any fee, and a fee probably wouldn't be appropriate unless absolutely necessary. Money is not a problem. If I could throw $100k at the problem and make it go away, I would do so. But in the real world, there is no magic wishing well where you can throw money and make things happen. You give people money and they don't do what you want, or the people you hire turn out not to be trustworthy, or you fill out the tax forms wrong and then later have to spend more time&money dealing with that than you would've by just doing the thing with current sub-optimal resources, etc.

I acknowledge that the current situation is very bad, and we have some plans for fixing it. I hope to have manual account reviews going smoothly again before the end of the year at the latest.


Title: Re: My legendary account got hacked and I have already mailed about it 3 times
Post by: akram143 on November 30, 2018, 07:13:20 PM
Better lock your account until it gets recovered by using the links which is sent to your email address.


Title: Re: My legendary account got hacked and I have already mailed about it 3 times
Post by: vivavivu on November 30, 2018, 09:08:15 PM
Followed the instructions exactly, no reply at all.   
It has been months now....
Better you sign a message with staked btc address sothat DT can tag it fast to avoid scam from the account. Otherwise your account may take part on scam.