Bitcoin Forum

Other => Beginners & Help => Topic started by: everio on November 05, 2011, 06:47:34 PM



Title: Me saying hi, bitcoin transaction taking more then 36 hours.. still in process
Post by: everio on November 05, 2011, 06:47:34 PM
Hello,

I am 27 from the netherlands. Yesterday i made a transaction from tradehill to virwox. Been more then 36 hours and the transaction is still 'in process' on tradehill. And not showing up on virwox..

It is a large amount of bitcoins.. so i am keen to have it back..

What do i need to do?


Title: Re: Me saying hi, bitcoin transaction taking more then 36 hours.. still in process
Post by: paraipan on November 05, 2011, 07:13:55 PM
better have used your wallet as proxy, hope you get the funds there


Title: Re: Me saying hi, bitcoin transaction taking more then 36 hours.. still in process
Post by: everio on November 05, 2011, 07:15:45 PM
What can i do?

Mailed tradehill two times.. Used the same bit coin address again with a small amount and that one is arriving.

Looking op with bit coin blockhecker shows only the small transaction, not the large.


Title: Re: Me saying hi, bitcoin transaction taking more then 36 hours.. still in process
Post by: slush on November 05, 2011, 07:20:31 PM
I had similar problem with transferring 100BTC from TradeHill. I wrote him after a day of waiting and got this reply:

Quote
Apologies about the delay. Our system has an override that occurs on some BTC withdrawals. Once we research the user activity we can manually approve these!

Then coins went thru in one hour or so. Not sure if this can help you.


Title: Re: Me saying hi, bitcoin transaction taking more then 36 hours.. still in process
Post by: paraipan on November 05, 2011, 07:22:57 PM
What can i do?

Mailed tradehill two times.. Used the same bit coin address again with a small amount and that one is arriving.

Looking op with bit coin blockhecker shows only the small transaction, not the large.

let me get this straight, you sent your funds directly from one exchange to another, tradehill to virwox, 3 days ago and it doesn't show up ?

edit: contact them asap like slush said


Title: Re: Me saying hi, bitcoin transaction taking more then 36 hours.. still in process
Post by: everio on November 05, 2011, 07:24:07 PM
yes.. wel tradehill to virwox because virwox has better payout methods..

But not 3 days.. 36 hours.. 1,5 day..

Mailed them twice.. Amount is 'reserved' as status in my account..


Title: Re: Me saying hi, bitcoin transaction taking more then 36 hours.. still in process
Post by: slush on November 05, 2011, 07:24:50 PM
But he said there's pending transaction on tradehill side. So I'm expecting same issue like I had.

let me get this straight, you sent your funds directly from one exchange to another, tradehill to virwox, 3 days ago and it doesn't show up ?


Title: Re: Me saying hi, bitcoin transaction taking more then 36 hours.. still in process
Post by: Stephen Gornick on November 05, 2011, 07:28:09 PM
Are you sure that Tradehill hasn't already sent them/  The blockchain will show so:
- http://en.bitcoin.it/wiki/FAQ#I_was_sent_some_bitcoins_and_they_haven.27t_arrived_yet.21_Where_are_they.3F


Title: Re: Me saying hi, bitcoin transaction taking more then 36 hours.. still in process
Post by: paraipan on November 05, 2011, 07:29:28 PM
But he said there's pending transaction on tradehill side. So I'm expecting same issue like I had.

let me get this straight, you sent your funds directly from one exchange to another, tradehill to virwox, 3 days ago and it doesn't show up ?

think you're right, i didn't understand what OP tried to say at first


Title: Re: Me saying hi, bitcoin transaction taking more then 36 hours.. still in process
Post by: everio on November 05, 2011, 07:33:46 PM
they just answered.. the transaction is under review due to its nature and amount.. i mailed them back with what information they need.

What to do?



Title: Re: Me saying hi, bitcoin transaction taking more then 36 hours.. still in process
Post by: terrytibbs on November 05, 2011, 07:38:54 PM
they just answered.. the transaction is under review due to its nature and amount.. i mailed them back with what information they need.

What to do?


They are probably forced to comply with Anti Money Laundering (AML) laws, thus the need for your personal information.


Title: Re: Me saying hi, bitcoin transaction taking more then 36 hours.. still in process
Post by: everio on November 06, 2011, 01:39:43 PM
Are you sure?

They asked me for a clarification which i gave.. they didn't asked for personal details which i rather not give.

Besides that i am EU based, so does i get involved with US laws? I thought bitcoins where independent.. no central jurisdiction so why should they need my details?

The bitcoins are honest, no fraud or money laundering. However is it traceable? To its origin?


Title: Re: Me saying hi, bitcoin transaction taking more then 36 hours.. still in process
Post by: paraipan on November 06, 2011, 01:48:01 PM
Are you sure?

They asked me for a clarification which i gave.. they didn't asked for personal details which i rather not give.

Besides that i am EU based, so does i get involved with US laws? I thought bitcoins where independent.. no central jurisdiction so why should they need my details?

The bitcoins are honest, no fraud or money laundering. However is it traceable? To its origin?

if you refer to the actual coins, yes they are, that's why the system is pseudonymous (http://en.wikipedia.org/wiki/Pseudonymity), you may choose to link to your legal identity if you want but not forced to do so


Title: Re: Me saying hi, bitcoin transaction taking more then 36 hours.. still in process
Post by: Flyers66 on November 06, 2011, 01:48:44 PM
good luck man. I hope all goes well it would suck to loose the bitcoins


Title: Re: Me saying hi, bitcoin transaction taking more then 36 hours.. still in process
Post by: Gabi on November 06, 2011, 01:53:47 PM
It's weird...


Title: Re: Me saying hi, bitcoin transaction taking more then 36 hours.. still in process
Post by: kokjo on November 06, 2011, 02:17:13 PM
Are you sure?

They asked me for a clarification which i gave.. they didn't asked for personal details which i rather not give.

Besides that i am EU based, so does i get involved with US laws? I thought bitcoins where independent.. no central jurisdiction so why should they need my details?

The bitcoins are honest, no fraud or money laundering. However is it traceable? To its origin?
because the exchaneg is placed in a contry where they are forced to comply with these laws.


Title: Re: Me saying hi, bitcoin transaction taking more then 36 hours.. still in process
Post by: everio on November 07, 2011, 06:44:38 AM
Well..

I thought that if i transfer bitcoins from one user to another the bitcoins wouldnt be linked anymore to a bitcoin address. Just to be more anonymous..

So i mailed them because it still was in process. They asked me to clarify the relation between the two users. One is mine girlfriend.. I did what they asked, it is now more then 36 hours ago since i last received an email from them..

I dont know what to do, what to expect.. I am slowly starting to think i lost these bitcoins :(

Guys advice?


Title: Re: Me saying hi, bitcoin transaction taking more then 36 hours.. still in process
Post by: finway on November 07, 2011, 07:01:06 AM
They asked me to clarify the relation between the two users.

WTF, how could they ask these question?


Title: Re: Me saying hi, bitcoin transaction taking more then 36 hours.. still in process
Post by: paraipan on November 07, 2011, 12:18:18 PM
Well..

I thought that if i transfer bitcoins from one user to another the bitcoins wouldnt be linked anymore to a bitcoin address. Just to be more anonymous..

So i mailed them because it still was in process. They asked me to clarify the relation between the two users. One is mine girlfriend.. I did what they asked, it is now more then 36 hours ago since i last received an email from them..

I dont know what to do, what to expect.. I am slowly starting to think i lost these bitcoins :(

Guys advice?

maybe you should wait until you've done something and then continue to the next thing. You mailed them while in process ? My advice would be... don't think, you scare us :) How much bitcoins you talking ?


Title: Re: Me saying hi, bitcoin transaction taking more then 36 hours.. still in process
Post by: everio on November 07, 2011, 12:43:32 PM
No, i placed the thread same time i had mailed them.. They mailedme within 12 hours.. 2 times in half an hour..

Last mail is almost 48 hours ago.. Ill think ill send them a mail later today.. Now a bitcless nice.. We are talking here about 2300 bitcoins which i already lost 30 cent on per bitcoin..

People more suggestions?


Title: Re: Me saying hi, bitcoin transaction taking more then 36 hours.. still in process
Post by: everio on November 07, 2011, 02:27:21 PM
Quote
I appreciate the details that you have provided about this transaction. You are correct in your assumptions about the online wallet services, however TradeHill is a Bitcoin exchange, meaning that it was designed for the sale and purchase of Bitcoin. We are currently developing wallet services on www.bitcoin.com.
Due to the fact that we are in the infancy stages of an economy run on Bitcoin, we are excited about the possibilities of the currency, while at the same time wary of the precarious regulations that may affect Bitcoin in any given day. Because of this we must be compliant with international AML policy.
Could you provide the following: a government identification of yourself, and of the generating user "other user" as well as screenshots of the bitcoin clients and their addresses.
Once we receive this, I will send this BTC withdrawal through. I apologize about the inconvenience, we have a Know Your Customer procedure in process which will be published shortly. This information will be confidential between yourself and TradeHill, and will not be released to any government authority except by government seizure or legal mandate. Let me know if you have any questions.

Regards,
Darren
TradeHill

What do i need to do now? What will happen exactly with this information? English isnt my native language so some parts are a bit hard to understand..

what if i havent used my real name?

Someone who can say me more about this? Maby in private contact? Which i will pay a small amount for..

Ty


Title: Re: Me saying hi, bitcoin transaction taking more then 36 hours.. still in process
Post by: greyhawk on November 07, 2011, 08:52:39 PM
They want your passport as well as the passport of your GF.


Title: Re: Me saying hi, bitcoin transaction taking more then 36 hours.. still in process
Post by: paraipan on November 08, 2011, 12:09:52 AM
They want your passport as well as the passport of your GF.

hmm seems so...  ???


Title: Re: Me saying hi, bitcoin transaction taking more then 36 hours.. still in process
Post by: greyhawk on November 08, 2011, 06:17:16 PM
They want your passport as well as the passport of your GF.

hmm seems so...  ???

Nothing surprising about it really. Considering the huge amount of BTC he's trying to transfer it looks and sounds like money laundering or tax evasion, so it's only natural they would check for ID.


Title: Re: Me saying hi, bitcoin transaction taking more then 36 hours.. still in process
Post by: repentance on November 08, 2011, 10:16:08 PM
Yep, this is really common among conventional financial services providers.  They need you to verify your funding accounts and/or ID to ensure that you're not setting up multiple accounts under different identities in order to get around AML thresholds.  

Transferring the Bitcoins in the way you did just makes it more complicated for them to work out who should be able to withdraw the Bitcoins.  Don't try to cover your tracks in respect of financial transactions unless you understand what you're doing.  You're likely to fuck it up and end up either having to jump through hoops which will destroy the anonymity you're trying to create or losing access to your funds altogether.

At this point they're asking you to provide them with proof of your real life identity as well as the real life identity of your girlfriend.  You don't really have any options other than complying with that request if you want your funds transferred any time soon.  The kind of transaction behaviour you've described would flag a lot of suspicious behaviour algorithms so don't be surprised if you need to verify again with the exchange the funds are being transferred into.