Bitcoin Forum

********CAN SOMEONE PLEASE HELP ME? I TRIED CONTACTING COIN-POT CUSTOMER SUPPORT OVER AND OVER AND OVER WITH NO REPLY!!********

It all started because i lost my  phone and i have 2FA activated and have lost the reset  code. normally on any normal site i would it generally would be a minor problem, but

because coin-pot support refuses to answer my 4 EMAILS OVER 4 WEEKS, IT is now a major problem. in my emails i have been fairly professional and courteous,

however i

may have been frustrated in my last. This is uncategorically unacceptable!!! Coin-pot should not play with peoples BTC[size=16pt][/size] like that. i hope they answer this Please coinpot if

you could answer me please, i will provide the email address connected to my account and any information required and would be tremendously appreciative!! or if anyone

knows how i can go about getting into my account? i would be like help? thanks!  Angry Angry Angry Angry Angry[/u][/b]

So you didn't even back-up your recovery codes?
This is a serious issue as it would be hard to determine if you are the actual owner or just someone trying to have unauthorised access to the account by trying to bypass the 2FA procedure.

If you feel you cannot backup recovery codes, avoid google authenticator, always use Authy, It has a cloud backup.

Also, i suggest you try moving the topic to Scam Accusations (https://bitcointalk.org/index.php?board=83.0) Board with all the details of your chats to get much better guidance there.

---

One of the reasons you are not getting a response could be here

https://i.imgur.com/pAmImoJ.png

Don't you think that Scam Accusations board is a bit much for a non-answered support email?
This belongs to Service Discussion. (I just requested to move this topic)

---

@johnsix12 Coinpot doesn't have an official account or thread here in the forum, they have an "[Unofficial] Coinpot.co - new microwallet (https://bitcointalk.org/index.php?topic=2006313.0)" thread though.
Try to post there to see if there's a Coinpot employee roaming here in the forum.

By the way, as I checked the improperly-used BBCodes in your post, I can tell that your Emails were not as "courteous" as you think and maybe that was the reason why Coinpot didn't reply.
Care to quote us a sample of your email?

im so curious why to move it to scam accusations? has nothing to do with a scam?

after you saying you  dont think i was as curteous as i thought i was i went back and looked and was nothing but professional and curteous and was not rude whatsoever