Bitcoin Forum

Hi to all!

I can not enter your wallet. The system writes the wrong password. (but I enter everything correctly). I tried to open copies of the wallet - useless, wrong password. Tried to recover the password in 12 words. The wallet opens, but it is empty. No bitcoins, no history, nothing. Reinstalled electrum, did not help.


Please help.

I use electrum 3.3.4 portable.

I have a hard time following your logic... You either need your seed phrase OR you password + wallet file. You can't recover your password using the 12 word seed phrase.

My advice:
- take a step back
- take backup copy's of ALL wallets and ALL seed phrases
- install a clean copy of electrum portable, downloaded from the official website on a CLEAN PC, restore the wallet from seed. You don't need the password (you can pick any password you want) during the restore phase.

If this doesn't work you either have the wrong seed phrase written down, or there are connectivity issues... If the button on the right bottom of electrum's screen is green, it's connectivity issues otherwise it's the wrong seed phrase.

Excuse me. The complexity of the translation.

After unsuccessful attempts to enter the wallet, I tried to recover my wallet from 12 words.

But as I wrote above, the wallet was empty. :/

are you sure that wallet have bitcoin balance?, correct address?
have your internet stabilize and wallet sincronized?

Everything worked without problems. The wallet is synchronized, the balance was positive.

Now I tried on another computer. All the same.

http://prntscr.com/mzgmud

Do you know by chance if your OLD addresses were starting with 1, or 3, or bc1? (View-> Show Addresses)

When you restore your wallet, in the same page where you enter the seed, you may have to click Options and select BIP39 and from the other page select one of those options.
From 3 attempts one may be the wallet you're expecting.

I tried. Nothing helped. Everywhere 0 :(

try the things listed here (https://bitcoinelectrum.com/frequently-asked-questions/#why-does-restoring-my-wallet-from-seed-lead-to-a-different-wallet)

Unfortunately did not help

If you have your seed words you will definitely be able to restore your wallet.  You will not need to remember your password.  The only way this will not work is if you added an extension to your seed words, and did not include that extension in your backup, or you forgot that extension.

Here's the step by step to restore your wallet using the seed words:

Open Electrum and click File>New/Restore, then click Next.  
Select "Standard Wallet" and click Next.
Select "I already have a seed" and click Next.

https://i.imgur.com/Ioh2hsX.jpg


On the "Enter Seed" page enter your seed phrase, then click on the Options button:

https://i.imgur.com/YeyaODD.jpg


When the Options dialog comes up, select BIP39 seed (and Extend if applicable.)

https://i.imgur.com/AfSoAiW.jpg


And last, choose one of these three options.  If it doesn't work at first, repeat the above steps, and choose a different option, keep trying until you've tried all three options.  One is bound to work.

https://i.imgur.com/KtaEGDH.jpg

what software, including name and version number, was used to create the seed originally?

By the way, I want to say that this happened after the previous version of the wallet was not synchronized, I updated the wallet. And then it happened, the wrong password and not clear wallet when restoring

DireWolfM14, Tried this option, did not help.

Abdussamad, I created a wallet in January 2018.
He made no changes, came in sometimes, checked the balance.
During this time, changed the computer, without any problems transferred everything to a new one.

Do you happen to remember what the previous version was that you were using?

If the 12 word seed mnemonic is not restoring the correct wallet, then there is a possibility that you have the "wrong" 12 word seed mnemonic saved :-\ That is to say, it is a "valid" seed, but for a different wallet.

Have you ever used that 12 word seed mnemonic to recover the wallet before? or tested that it generates the correct wallet? I've seen instances before where people have written down a seed, but then accidentally started using a different wallet file... all the while thinking they had their seed mnemonic backup, only to discover months later that they didn't :(

Did you update in response to messages in the app itself? Can you check your browser history for the exact URL you downloaded electrum from and share that with us?

On the addresses tab do you see any familiar addresses? View menu > show addresses to bring that tab into view.

No, I have not updated from the application. Closed and downloaded a new client from https://electrum.org/#download.

I do not remember my addresses. Since bitcoin lay on long-term. I asked a friend who last sent me a look at the story and throw me the information. He threw off, this address is not in my restored wallet.

You still haven't told us what software was used to create the seed. Was it electrum? What version?

If it's a pre 2.0 electrum seed then it doesn't include a checksum. That means you have to make sure that the order of the words is correct.

It was electrum, unfortunately I do not remember the version. The last version on which my wallet worked was 3.0.?

I found the address on which the bitcoins are located. Checked through the blockchain, everything is in place. This address is not in the restored wallet.

Did you originally create the wallet on a usb drive? Did you create multiple wallets perhaps to test things? If you did then you may have been hit by the file corruption bug (https://github.com/spesmilo/electrum/issues/5082). If you saved any of the other seeds you should try restoring from them (https://github.com/spesmilo/electrum/issues/5082#issuecomment-461155237).

The wallet was created on a laptop with win7, later I successfully transferred everything to a new laptop with win10. Wallet is ok work. I have already recreated a lot of wallets by my seed. All without success. As I wrote above: I managed to check my addresses, all bitcoins are in place. But when I restore my wallet there is no history and other addresses. I'm at a dead end.

Sorry, just to clarify, because it isn't 100% clear to me from previous posts and replies...

When you are restoring from seed, does the new "empty" wallet, have the same type of addresses as your "old" wallet did? That is to say... old wallet had addresses that start with "1"... new wallet also has addresses that start with "1"? ???

Or are they completely different? Old wallet = addresses start with "1", new wallet = addresses start with "bc1"? etc...

You should post the bitcoin address here that you got from your friend as you posted here (https://bitcointalk.org/index.php?topic=5121860.msg50226978#msg50226978) so that we know which format of bitcoin address you have if it's segwit or a legacy wallet.
Or possibly that your backup seed has incorrect order or one of the words in your seed is wrong spelling.

Let me know if how many words in your backup seed?

Sure.

This is one of the last addresses that could be found:

1PHVbLfVTyJ758eH5tvWBBecpu8TxDknj2

18ooViJEKTqf6TvfqzQuo71wLdnsg1EnXa

13XQo8CruU1KejcHXF3nobzvxzHdxVWJ33

There are 12 words in my seed.

http://prntscr.com/n0vs6n - These are addresses in my restored wallet.

I have only one wallet. I have never created others.

There are obviously two possible problems here which cause that wallet is show 0 balance. The first and most obvious is that seed is not correct, which means that even just one wrong letter reconstructs completely different wallet (different addresses). To exclude the possibility that you have wrong word, check that your seed is 100% correct by using this list : bips/bip-0039/english.txt (https://github.com/bitcoin/bips/blob/master/bip-0039/english.txt)

I found a similar case here (https://github.com/spesmilo/electrum/issues/3758), and it seems that in some cases wallet can be corrupted or there is a bug in some version of Electrum when user change password and then update to latest version.

One user is crack his "lost" password with Amazon Instance, and what he found is pretty strange. His password is changed, but he do not remember that he is set this password. Perhaps this can be solution of the problem : Strange Password Problem (https://bitcointalk.org/index.php?topic=2987479.0)

His seed is a valid seed based on what he's said above. It's an electrum seed (https://bitcointalk.org/index.php?topic=5121860.msg50227401#msg50227401) and it was generated in jan of last year (https://bitcointalk.org/index.php?topic=5121860.msg50217842#msg50217842). Electrum seeds have a checksum in them so if he managed to restore his wallet using it there can be no doubt it's a valid seed.

I can only conclude that he either extended the seed with custom words/characters that he no longer remembers or that he never wrote down the seed for the wallet with the coins in it.

let's try to use previous version you have, but dont insert addres you have balance, look when sync or not.
or lets move your electrum file folder and redownload then use manually choose server look when sync.

previous versions are unsafe. don't encourage people to do unsafe things.

For a moment suppose you are right. Explain, then, as I enter my seed, I get access to the wallet?

Can anyone share developer contacts?

Maybe you created more than one wallet in the past and the seed you have is for a different wallet than the one with bitcoins in it. Did you create many wallets in the past? Were there problems with the storage drive (hard drive/ssd) of your win 7 laptop?


Ask for help on #electrum irc channel on freenode.

Created only one wallet for storage. Sometimes I went to check. No, there were no problems.


Thx!

Why not try the Bitcoin recovery from here BTCrecovery (https://github.com/gurnec/btcrecover) and use the seedrecover.py in python?

and maybe there is a mistake from your seed that is why you can't find the correct wallet address.  The script above will help you find that wallet as it uses it for recovering a wallet if you don't know the exact phrase order or your back up phrase has a missing word.

I found out: my wallet is 100%. Found one of the addresses (empty) of the old wallet coincides with the restored wallet. But addresses with a positive balance are missing. Even the master public key match.

try 1c here (https://bitcoinelectrum.com/frequently-asked-questions/#why-does-restoring-my-wallet-from-seed-lead-to-a-different-wallet)

I think that you had a non standard gap limit in your wallet and you had more addresses in the previous wallet.... just an idea though.

Maybe try to set the gap limit to 50 and see if any of the extra created addresses matches the old ones.