Bitcoin Forum

When I extracted my BTC, my account was frozen.Does anyone have an experience like me?
I think I was :( cheated.Is there a way to get back my BTC?

Been seeing mostly mixed opinions on sportsbet.io in the past. Been reading quite a significant amount of negative feedback on it though, so I really personally wouldn't use it.

This dude also ran into a problem with them in the past: https://bitcointalk.org/index.php?topic=3518073.0

Anyway, have you tried contacting their support? They MIGHT be able to help. It wouldn't hurt to try. https://sportsbet.io/support

I am trying to communicate with their support staff. But they only replied to the email sent to me KYC, and then there was no news.

I'm an old user, had few problems here and there but was fixed. From my observation, experiences are different from every user because their rules changed over time.

Other ways to contact them is by posting on their thread (https://bitcointalk.org/index.php?topic=1458034.0) or send a pm to their forum representative he's always active every day and maybe he could help.

Did you do KYC in their site? I think there is miscommunication between you and them. Or maybe you can complain in their thread as ralle14 mention before. You can tell with details for what you did before and makes your account frozen. I hope you can get your account back and you can solve the problem.

Hi nickchenyanhui,

Can you please let me know your sportsbet user name and I can check out what the go is for you. Put it here or inbox me.

Thanks,

Steve,
Sportsbet.io

Hello,

Too bad you will not see your money again.
He scammed me 321mBTC
https://bitcointalk.org/index.php?topic=5129981

Cordially.

Why not try to PM the person above you? Its sportsbet support forum account and would resolve the issue rather than making conclusions without
doing any appropriate solutions. Sportsbet do have issues about these payouts but doesnt mean that they are fraudulent and in fact they are one of the most
trusted Sportsbook as of this moment.

Try contacting support and see what they have to say. The person few post above seems to represent sportsbet.io. His account is already tagged with negative feedback. Should have read that before depositing over there. The feedback seems to based on this thread (https://bitcointalk.org/index.php?topic=1863248). Go through the whole thread and you will get their explanation of blocking his account. Did you by any chance break any of their Terms of Service?

I really don't like KYC for gambling sites nor I support it by any means.

I deposited x amount, I won y amount, x+y=my withdrawal amount. Then why there is a need for KYC by blocking a user account?

If someone has broken rules then kick them out by giving their deposit back. Simple!

He's already offering help to resolve this matter.
I hope the OP will communicate with him as soon as possible before everybody is giving their own point of views.
Better directly contact them and if he's not satisfied with the support he's getting, then, he can create a thread in the scam accusations board.

I'd personally rather deposit KYC on a fiat casino than submit KYC documents to be able to deposit and withdraw crypto on a crypto-based casino. Despite the excuses some sites around here have given for it, KYC's still mostly used as a way for the casino to prevent a winner from withdrawing money in crypto- sad but true.

Contacting the site directly or on this forum is the best course of action you can take from here. Hopefully you're at least able to get your initial deposit back.

I would personally not use Sportsbet.io for this reason, because they seem to arbitrarily ask for identification.

I've always said that if a service wants identification, they need to make it clear when you deposit, and better yet, ask for your identification before you are allowed to even deposit into your account. From what I've heard sportsbet does neither, and leaves a lot of customers unsatisfied.

While I wouldn't go to the lengths of calling them a scam yet, it is quite clear that they're not to be fully trusted especially with higher amounts, as reflected by their trust score on the forum. Unfortunately the only chance of recourse right now is probably to provide the ID that they require, even though it may not be a great outcome for you, as you essentially have committed to their terms and conditions when you deposited and they'll just cite that.

Sportbet suffered to make huge withdrawals in the past as well,you can see their feedback for this settlement happened after weeks and months so this is shady behaviour in my opinion.

If we're talking about 2016-2017 sportsbet.io, I could have trusted that service/website, but if this is the recent sportsbet.io then I think I don't and won't ever be using it again due to the numerous complaints they have had for the last couple of months. They have never delayed any withdrawals in the past and has a pretty cool points system back then, but now it seems that they are slowly losing credibility and passion on what they do unlike back then. There is always nitrogensports.eu if you really like to do some sports betting (and I'm not promoting them in any way.)

Two days passed since OP wrote this thread and also @sportbet.io has been know this case but until he/she doesn't give any prospect to this case.

I just weird, is it difficult to solve a problem? Also I saw in this thread https://bitcointalk.org/index.php?topic=5129981 that I think which have a small amount of btc they still haven't cleared it. And OP, how much btc which has been frozen in your account?  

It's weird because we don't know what's really going on aside from OPs brief 'explanation'. Not saying OP is, but people tend to be overly aggressive with their communication when they go through these problems.

Another thing people tend to do is to send a lot of emails and open a lot of support tickets, which usually leads to a cool down period because of how most support systems flag it as spam, and this only works against people.

Instead of quickly getting a problem solved, you're making it unnecessarily more difficult for yourself. This applies to every service.

Ya it's strange that I keep seeing people posting about this website and saying it's problematic, the only thing is the people who keep posting about in general are newbie accounts with no track record, so very hard to tell what's going on.

The sportsbet.io owner did respond on several occassions as I can see, and seems to be a victim of double spending cheaters. But yeah, no proof means we have to assume innocence until proven guilty. That's how things work.

Hello,

Thank you very much.

Cordially.

whether they really aks KYC for withdrawing or just for "suspicious" account?
why they do not require KYC after registration and before first deposit, it will be more clear. Also, submitting KYC at the end it is not certain that this is the first owner of the account.

Hi Guys,

From what ive seen, all users who come here to claim 'sportsbet.io stole my money or froze my account' are already in regular contact with our relevant department via email. Its usually the stage where we produce the evidence of double spend or multi-accounting that those users come to these forums for a bit of a bash.
I can assure you we are fair and reasonable when it comes to sorting these issues out. If we owe customers money, we do pay, 100% of the time. If its the other way around, its a different set of emails that are being exchanged.

Already this morning we have paid out over 320,000 USD (equivalent) on the customers who had a ripper night on the punt ( NBA killing us this week! ) so we don't like holding money unless we have to. We pay out fast and fair.

On the KYC thing, I know its a regular topic for discussion with sportsbet.io vs other books, but it is just how it is.
Apologies for those who don't like, approve, value, or care for it. It just a standard we would like to keep.

For those who haven't tried us in a while, come back and give us a go. If you don't like something, tell me and I can look into it for you. email me here, or inbox me. We have over 10 languages on chat 24/7 and we now accept LITECOIN! on top of our 10 fiat currencies and Etherium.

all the best guys and have a good punt on the weekend!

regards,
Steve,
Sportsbet.io

Why you run a service on this forum when you can't keep the matters like scam accusations against you transparent? And if you still wish you ban the users for whatever reason, you should pay let them cash out their money if not you're literally stealing it.

No, you're not. There is a reason why you're negatively tagged on bitcointalk. Your operations are shady and would be the last website I'll trust my 1 satoshi with.

Show proofs or it didn't happen.

Yeah why not keep it when someone makes a huge deposit? And only introduce it when they request a huge withdrawal? Because of scam. You know once the money is in the website, it's your mission to not let it go out. We are not fuckin fools to know how why you use KYC, first KYC your owners and the team and then ask everyone else to. Websites like you are giving bitcoin gambling a bad name and stealing the anonymity.

I wouldn't recommend anyone to trust this website with any sort of money especially if you don't have a high rank on the forum. If you're a newbie, you're likely to get scammed.

Why? Because some people don't really able to comply that thing which in result their funds would be locked up with their account and that's some free money on sportsbet side.
People do always hate KYC that's why we are here on crypto market thing because we do love anonymity but there are really some service already come to an extent that
they are already fully contradicting on what we do usually like.

If someone able to create double accounts then it's a weak point of the site.
Rats will always look for a hole to get inside and do illegitimate jobs, but it is the "sites" duty to prevent such things. You can check one of my post explaining the fact (https://bitcointalk.org/index.php?topic=5129981.msg50534919#msg50534919).

Hello,

You are the best person I know.
He just scam me my gains 321mBTC - my deposit 50mBTC.
I have make the KYC he ask me, and now he talk me about double account he maked a double spend lol!
And now he stopped answer me.
Please everyone be carful don't wast your money!

Cordially.

The account that my funds were frozen is 1070407491. I have already performed KYC certification according to your requirements, but you have not given me any reply. It’s been a few days

I just didn't pay attention to the post all the time. The funds I was frozen were only 163232ub, because I saw a lot of negative news about them. I doubt the funds were stolen....

If the truth is like this, is my situation the same as you? I will let my friends quit this platform to avoid losses.

Hi nickchenyanhuim, As I understand the situation has been cleaned up and all document submitted are now correct and your account is good to go! good luck!

My account has been banned, and my funds are not in an abnormal state. I think I misunderstood them.

Sportsbet seems replied you above your post.

But here you have account has been banned, why so. He meant that all submited and your account is good now. Please explain the problems you facing clearly and you will be able to get the reply better than above. All the best dude

Hope you had the issue resolved like their team commented above. I have personally not been asked for KYC on sportsbet, but I have read on the forum that people had. Irrespective, never had an issue with the site even for withdrawals over 1 btc.

Next time, please post additional proof, so we know that you are serious and that ways you will get more help and support on the forum for your claim.

My problem was solved with their help and I am still active on their platform. I think this should be a misunderstanding of fraud. I hope that others will not encounter such problems and can successfully gamble, but I still hope that the gambling platform does not need KYC certification, because I think blockchain gambling should be anonymous.

I've used sportsbet.io a good amount of times and never had any issues.  Fast transactions, good customer service, large variety of games, and a fast website.  No matter how good the exchange or casino is there will always be a few unhappy customers, that is just the cost of doing business.  A lot of customers demand instant service for everything but realize they are dealing with so many people and only have so many resources.

Some betting websites are shady.. I remember seeing a lot of scams related to dice, gambling, and even that I came to a conclusion.. Never trust a betting website because they are not operating to make us rich.. They work and keep alive by making you lose your funds.. I think that you should wait for more community engagement to know if the mentioned website is a scam platform.

Searching in this forum could solve your issue in ensuring that the site is shady or not. It's your choice if you want to trust a scam platform.

In this thread sportsbet replied here by this:
He's reaching out so I think they're dead serious in clearing out their name in the forum.