Bitcoin Forum

Alternate cryptocurrencies => Pools (Altcoins) => Topic started by: xmr19921992 on April 18, 2019, 05:00:57 PM



Title: Minergate Problem (No reply to My tickets more than 1month)
Post by: xmr19921992 on April 18, 2019, 05:00:57 PM
Hey
I have some Problems with My account , It's now more than 30 days and support don't reply to my ticket
My XMR are hold and trying to withdraw but I don't have access to my mail that I use In signup so I can't enable 2FA , Please help me to get this problem solved .
Ticket Number: 326527 - N316581


Title: Re: Minergate Problem (No reply to My tickets more than 1month)
Post by: newsilike on April 21, 2019, 11:58:25 AM
have you trry to find the btt post announcement . so there you can ask for help if any tect guy there they can help it .you need to provide full detail


Title: Re: Minergate Problem (No reply to My tickets more than 1month)
Post by: xmr19921992 on May 04, 2019, 11:13:20 PM
have you trry to find the btt post announcement . so there you can ask for help if any tect guy there they can help it .you need to provide full detail
Hey
Yes , I already post in their official thread in btt but It's old one , I get reply from them but they say need time , It's now more than 2 month and every time they reply saying need time they start ignoring my messages


Title: Re: Minergate Problem (No reply to My tickets more than 1month)
Post by: serhanni on June 07, 2019, 09:08:26 AM
How many xmr do you have in your minergate balance? Minimum to withdrawal is 0.1xmr