Bitcoin Forum

Hello, everyone
I want to share a recent experience with scammers pretending to be from Yobit support.
The scam email comes from mailer@yobithelp.net Which is not affiliated with Yobit in any manner.
When checking yobithelp.net it takes you to a Google support form, which clearly does not belong to Yobit.
The Scam message was related to coin listing offer, where they claim that you can apply for listing for a certain fee, and apply from inside yobit.net website, which looks very fine so far.
The coin listing form requires you to purchase a yobicode and put it in the form.
Then the idiot scammer asks to 'confirm' the information entered in the form including the code  :D :D
Of course no one should fall for this but it is worth writing about the experience.
After I replied to them that this is against Yobit instructions the scammer replied:
"Actually, I demanded for none activated code, but you cannot provide.
It’s nothing to worry about, I’m no longer interested in your deal.
Sorry for inconvenience."
Anyway, it added some humor to the day...
So, we aware of mailer@yobithelp.net and scam site http://yobithelp.net (http://yobithelp.net)
Good luck all

There are people who are trying to scam people using their name in various way. You might be interested to check this  (https://bitcointalk.org/index.php?topic=5133670.msg50692653#msg50692653)too.

The support clearly said this:
https://i.imgur.com/yuARZvm.png

They're taking advantage of the fact that yobit support has such a bad reputation. That's why they're hear in the first place. If yobit had a robust and functional support system then we wouldn't even be here talking about this site.

But yes, it's clearly a scam, I don't think that it's necessary to even confirm with the mods on yobit in order to see it.

From what I know, Yobicodes are irreversible, so treat it as so. A legit customer support representative has absolutely no business with dealing with money, or asking for investments, so that should be a huge alarm bell going off as soon as you see that email. And as you said, the domain name on which the email is hosted on also isn't owned by Yobit. Whenever you see an email in your inbox that is addressed to you by an exchange - make sure you verify the person sending it to you is the actual exchange.

I'd be interested in knowing how they obtained your email, though. Do they have a list of yobit users somehow, or just a database taken from some other scam crypto site?

I would take a third look if this is really coming from Yobit, because they do not have an active telegram channel or any chat channel but only their internal channel, Yobit support is probably the slowest it will take weeks before they answer even a simple question, it seems they are trying to evade questions about their legality.

I wouldn't be at all surprised if it was actually Yobit or their staff doing this on the side - such is their reputation.  Looking up yobithelp.net reveals the following:


https://whois.domaintools.com/yobithelp.net

It's a different domain from the Russian one Yobit use, but it's easy enough for them to have created this domain with ionis.com & they have all Yobit users account details anyway.

Just a thought. It wouldn't surprise me at all.

Best option would be to report the domain, which Yobit could & should have done straight away, but haven't - strangely......

You have a very good point if this domain will ruin their reputation I mean adding more bad reputations to their exchange, they would have reported it right away, but it seems one of Yobit's head might be behind this or somebody that got all of the user's info in their database and now are trying to scam people, best advice is, stay from anything yobit.